I know absolutely nothing about computers so when I have a problem I am always at the mercy of the repair person. For years I always feel like my lack of knowledge results in my getting taken advantage of for repair pricing. I mean how can absolutely every time something goes wrong with my computer the cost to repair be $180.00 ?Well I stumbled on Swat PC while having a cup of coffee across the street at Dagney's and took my laptop in. Well the previously quoted $180.00 with no guarantee it would work, cost me $35.00 at Swat PC and has worked like a charm since. Last month my mini laptop was running so slow it was obvious there was a virus or spyware or something like that affecting it. I was in a hurry so once again I took it to the repair place close to me at California Ave and Stockdale Highway, next to Starbucks and was quoted my standard $180.00. The next week I dropped it off at Swat and they fixed it 100% in one day for $52.00. This place is great and I took a handful of their business cards so I could hand them out to friends. Move ahead to 2016: SWAT PC still doing honest work at affordable pricing not to mention I was only without my computer overnight. Absolutely THE BEST! read more

Yesterday I needed some repair to my computer, and I had remembered that I had used Swatt PC several years ago and was pleased. So, I took my equipment to their location on Eye St in Bakersfield. I believe it was James that I discussed with that the PC was not working. He stated he would look at it and give me a call. I paid the customary $30 fee and was on my way. Around 3pm I received a call James and he informed me that nothing was wrong with the PC and that they had cleaned up some items in the PC and it was working as it should. He asked me to bring in the monitor so he could check it out. When I got there, he checked out the monitor and all was well. I asked him what I owed, and he said nothing, no repair work was performed. That is what I call excellent customer service, over and above what you usually receive in Bakersfield. My recommendation to everyone is, don't take your PC for repair to anyone else, only to Swatt PC on Eye St., Bakersfield. Arthur H. 12/28,2021 read more

I recently brought in my custom-built PC for diagnostics and repair after running into some issues that I couldn't figure out on my own. From the moment I dropped it off, I felt completely at ease. The owner is incredibly knowledgeable and immediately made me feel reassured. I was overwhelmed and unsure of what was wrong, but he took the time to explain things to me and kept me updated throughout the entire process. Despite dropping it off towards the end of the week, he was able to diagnose the problem and communicate the issues within just a few days. Once he identified the faulty part, we arranged for a replacement and he had my PC fixed sooner than I expected. Not only did he repair the issue, but he also rebuilt my PC very nicely, making sure everything was perfectly in place. The level of communication and care he provided was outstanding. I'm beyond satisfied with the service and highly recommend this shop to anyone in need of computer repairs. read more

I had the opportunity to have Brent help me with my PC, he went the extra mile to help me with a CPU that required a bios update. He cleaned my PC inside and out, re-managed my cables, fixed my power button, among other things he didn't even have to do, for next to nothing without asking. He did all of the work in a single day, helping me get my computer and 3d printing setup back running. Great guy, charged so little I felt a little bad! So glad I trusted him versus the guys at The Computer Depot, hands down SWAT PC has my business in the future when I need help, already recommended my family to go there. I don't leave reviews for just anyone, so if the people there are reading this, thank you so much. read more

Thanks to SWAT PC I can now do something on my PC that I haven't been able to do for two years: use my CD-rom drive! Two independent shops in town and one big box had shrugged their shoulders at it. Brent and the other tech's at SWAT took the time to read notes they'd made from the one time it had been in for service at SWAT prior to this and volunteered to fix my CD-rom issue for no additional charge (I took it in for a startup problem which they fixed for the initial diagnostic fee which was very reasonable). These guys are fair, honest, and thorough...a great place to go when you need to get more mileage out of your computer. read more

I have a small plumbing business and until recently always had a family member do my computer repairs. When my main computer crashed, I looked through the ads with a skeptical eye, thinking I was going to get mistreated and/or ripped off, and that the repair companies probably inflated their claims of knowledge and professionalism. Take it from me, SWAT PC is not one of those. The diagnostic fee was small, the diagnosis was quick, and Brent expressed understanding that my case was an emergency to me. I had my computer back quickly and Brent followed up with me to make sure everything was OK. read more

I had an excellent experience at Swat PC a few days ago. The customer service was exceptional--skilled, professional, and incredibly knowledgeable. Brent handled my queries swiftly and with great expertise, ensuring I felt confident and informed throughout the process. I highly recommend their services for anyone seeking top-notch technical assistance because I for one am very satisfied with the service I received. Thank you so much Brent for your help! read more

I had a power outage at work and my sound stopped working. I didn't realize that I had no sound until I had to complete a webinar 10 days later. I asked people around my office who they use for their computer needs and I was referred to SwatPC. I looked them up online and they had great reviews so I called them. They fixed my sound problem in less than 3 minutes. I'll be using them for all of our computer needs. A Happy customer. read more

I had to have a friend drop-off my PC because of my conflicting work hours, but this did not affect the service I received. What he dropped off was a dusty tangle of wires and what he got back looked almost like a brand new PC. My issue was fixed in just a couple of days, and I couldn't be more pleased. Customer service alone warranted the 5 stars. But the affordability and quality of labor makes me wish I could give more. read more

Great place, went in to have a program for my webcam installed and they even cleaned my computer for me as well! It seems like my computer runs twice as fast now and the freezing is completely gone! I highly recommend going to swat for anything computer related. They actually treat you like you're valued and the customer service is amazing. Very affordable place. -Skye read more

I have taken several computers to Brent and his staff. They are so great at what they do. They have resolved my difficult issues, transferred my data from old to new laptops, and educated me about computer use. In addition, Brent and his staff are very personable and professional. I depend on them to keep my computers working. read more

Just called James at SWAT PC and he was very helpful even though he was swamped at work he took the time to check my connection to my new printer. I had connected to who I thought was an HP site and I was almost scammed into paying for something that I didn't need. Thank you, James and I will be more careful. read more

They are a great team: very professional, honest, very good prices, they know what they are doing, they met all my expectations in these areas. For a long time I haven't had great customer service experience but SWAT PC team went above and beyond what I expected. Thank you, thank you, thank you! Simona G. read more

I have used Swat PC a few times now and have had nothing but great service and affordable prices. I highly recommend and will be going here for all my computer issues and questions. Thank you for making a frustrating process so painless. read more

Incredible service and knowledge with an honest, kind soul. Had to take a work/DELL laptop and my daughter's gaming laptop, and he knew right away how to fix them both. Best in town...5 stars just isn't enough, thank you! read more

I went in because my laptops charger port wasn't working, although he referred me to someone else he was very welcoming and helpful in recommending what I should do, if I ever have a problem im definitely coming again :) read more

I love this place! I've been there about 3-4 times and each time was beyond expectations. They're so nice, and helpful despite my low knowledge of everything. I love these guys! And I would recommend to anyone! read more

Brent has helped me with a number of my computers over the last few years. He is fast, efficient and an all around great guy. I highly recommend SWAT PC for any of your computer repairs. read more

I was having trouble getting my computer to come on. I took it in to swat and in a matter of minutes had it on and running. He didn't charge me at all and I left a very happy woman. read more