Amazing service. The optician took the time to double-check my prescription, just to make sure…read moreeverything was as it should be. No attempt to upsell, just all the facts and options transparently presented in a really warm and caring manner. Also great price and great selection, including brand name frames. Don't let the name make you think that you'll somehow get inferior product. Everything is high quality. Many thanks!

This place has the best customer service I'm not kidding. I wasn't expecting anything out of the…read moreordinary however the pricing and service was excellent. I would recommend this place to everyone.

Coming here was a great decision. They have plenty of different frames and brands to offer. I…read morealready knew what I was getting before leaving home, but once I was in the store, I had to reevaluate. Eric was especially knowledgeable and helpful, and patient with all my questions. Prices are kind of comparable to other stores, but here you can negotiate for a better price.

It is a very profesional Licensed Optician, Mr. Dave Kim. I went all the way from North Vancouver…read morelooking for a profesional to repair my destroyed wood glasses with a damaged leg, and in top of that I used glue to repair by myself , which was a big mistake, and all other places in downtown denied to repair it mentioning it was impossible, due to the use of glue. Mr. Kim repaired it same day using his professionalism and great devices. It was unbelievable and affordable. Very much appreciated. Besides, it is a very beautiful location with a lot of trendy frame glasses and located in a very interesting part of town, KOREAN PLAZA in Burnaby, very close and walking distance of Lougheed Skytrain Station . Attached some pics of my already repaired wood sun glasses. I highly recomend this place.

My girlfriend and I got pairs of prescription glasses from XO Optix, Cindy and the team are very…read morenice and understanding. She has dedicated so much time for us, and she is very delicate in details and information to assure that we will get the most corrected prescription and best frames that suit us. This is my first time wearing a glasses, and the experience from XO is the best I have ever had. I'm a professional illustrator and concept art designs; therefore, I'm very cautious and sensitive about my vision. XO team has kindly assisted me through complicated lens and frame selections. The store has many uptrend fashionable frames and great various choices than any other stores. The prices are very reasonable. We have learnt so much from Cindy's insightful knowledge and her fashion aspects, now both of us want to get more pairs of glasses! Either you are looking for the most trust and sincere Opticians, or upgrading your stylish glasses, XO Optix is the first you should visit!

Good eye ware store that's pretty new. Pretty good service and a clean and organized place. Nice…read morebrands and nice designs and colours. They do vision tests too. Some parking spaces and bus stops at walking distance.

I have been coming here for years for my family's eyewear needs. Service has always been great…read more There is on site vision testing available. It is not the same as an optometrist, but still a good service to offer. They can also order in sunglasses that they do not carry in the store.

Francis and Clemens are awesome and very patient. This is already my second time going back to…read morethem, and I will continue to get my glasses from them. Don't forget free parking at the back!

Today, at H&M in Coquitlam, BC, I had the most horrible experience ever. I came to the store with…read moremy 12-year-old son to return the sweatpants we bought for him yesterday. The return was because the seam had come apart after he had worn them for 30 minutes at home. We had with us a receipt, labels, and sweatpants. The manager refused to refund the money and return the product because my son had worn it for 30 minutes at home. I was outraged by it and shamed them publicly for being wrong. The manager pointed to a receipt and stated there are no returns on items after they are worn. I said to her that they were selling damaged goods, and refused to accept it back when there was a problem with it a day later. Since my son only had them on for half an hour at home, I tried to persuade her to proceed with the return. It wasn't something like he made a hole by being negligent; it was a faulty product, and a big hole was there because the seam had come apart. The manager also refused to give me her name and went on the walkie-talkie to call security on me. I managed to take her photo when she was calling security. We left the store before security showed up. I am attaching a picture of the back side of the receipt, pants with the hole in them, and tags. The refund policy says the return is 30 days, in original condition.

I recently bought my kids their back to school clothes at H&M, as I always do. The store was very…read morebusy and I can totally understand why the check out lady was overwhelmed. When I got home (an hour and a halfs drive from the nearest H&M) i realized the tags were still on a few of the multi packs i bought. So, naturally I emailed. At first i got a great response and was told they completely understand why cant just drive to return as i live too far away. They put me in touch with the back office to organize the refund. Then started the very long thread of emails. I had to keep sending photos of the tags then the receipt, then the price, tags, then they needed the wash label from inside the clothes and then they asked me to send more photos of the tags and so on. It is still not resolved and it looks like after 3 weeks it might never be. I am so disappointed.

I had a happy consignment clothing shopping experience here…read more Why? A soft black cardigan sweater in the perfect fit. An adorable pinstriped pencil skirt with a sexy little ruffle at the back. A sheer purple blouse by Guess, in flawless condition. But wait, there's more! Kathleen, the proprietor, is funny and bubbly. You can browse shoes, sunglasses, jewelry and even lingerie, second hand and guilt-free. Prices are very reasonable considering the quality of the merchandise is like new. Some popular labels can be found (lots of Guess, Le Chateau and Gap), and although I didn't see a lot of luxury brands, the styles are current and arranged by size and colour. Conclusion: for second-hand fashionistas like me, Unique Boutique is truly worth the trip to Surrey.

My wife kinda forced me to come cause they had this promotion of you can fill a huge bag with…read moreanything you want for $100! (except accessories). I saw a lady walk out with $600 worth of stuff and she only paid $100. A lot of name brands and a nice and trendy store...... Too bad they don't have men clothes but was fun to watch a whole bunch of ladies in shop til you drop mode..... Kinda like Black Friday without the brawls.

Nice glasses and not too pricey. THe eyeglasses designs that are offered are cute. Shipping was…read moretimely. Overall a good experience.

Unfortunately I needed a refund on 2 pairs of glasses. Why does it take 4-6 weeks to refund my…read moremoney? Unacceptable return policy. Much better companies out there that really value customers.

47/100 I received my cheque from ICBC and decided after…read moreputting some of the money towards my student loan I would buy myself a designer pair of sunglasses. Well wouldn't you know I was lucky enough to walk in when they were having a buy one get one 1/2 off!!!! So I splurged what can I say! Sunglasses, purses and shoes. Three things that will always fit. Oh, and jewellery!! Lower level by the bus loop although I believe the mall has two locations. And the great part is they register your purchase so if you lose or damage your designer sunglasses you can replace them at just half the original cost! I love it! I hope it never comes to that but I love it!! I already had a black pair so I went with Ivory and tortoise.

Having a wide face sucks. That's when you're shopping for eyewear anyway. Due to my wider than…read morenormal face type, I have a hard time finding comfortable shades. So I've just been sticking with Ray-ban's New Wayfarers for as long as I can remember. That is until today. I was introduced to RB's Justins, which are comfy, light and sturdy. An excellent recommendation by staff here, thanks!

I totally agree with the review written by Sharon C. I have been seeing Dr. Yee regularly for many…read moreyears and her care and service from her staff have always been exceptionally good. I have now moved to Vancouver Island and truly hope that I will find the equivalent high standard of care with a new optometrist office.

ZERO Stars...This Port Moody Eye care Centre was the worst experience I've ever had with Dr. Yee…read moreand Her terrible staff. Why? 1) The eye test was completely incorrect based on my new eye test at another clinic. 2) Trying to get reimbursement for the charge to my medical plan was a battle with the horrible women at this centre. I had to return a second time to this Eye Centre and insist they credit my Blue Cross Plan. My new Optometrist informed me there was not credit to my medical plan, therefore I had to pay out of hand to redo my eye test correctly. 3) New optometrist redid the eye test, informed me that I had a fungal infection on both eye / lashes. It cost me $200. for the medicated drops, fungal pads and eye pads and the cost of the eye test because of this horrible Port Moody Eye Care Centre. This led to NO COVERAGE. 4) The volatility of two of the receptionists from Port Moody with rolling of eyes, denial that the credit didn't go through and refusal to acknowledge is typical of Port Moody businesses that lack customer services these days. I will be calling Blue Cross to determine if the credit has been applied to my plan? Avoid this terrible company and save yourselves the Grief.