This store has great selection & service with warm European owners. I have been a customer for…read moreyears and the owner has kept the store open just for me! It's better than personal shopping. The nice Italian cafe nearby also makes for a perfect stop.

I was upset and dissatisfied after a recent experience at this store. I simply wanted to exchange…read morea small "leather" (inside label reads PVC) handbag for a larger one,. The owner refused to consider my request due to the store's policy that handbags are deemed accessories along with belts, jewelry and shoes, which are all considered "final sales". I couldn't see any indication in the store or on the sales receipt to support this. I will never return to this store on account of the total unwillingness on the owner's part to make ANY concession to retain my business and encourage good will. BUYER BEWARE!!

I am a huge Aritzia fan - probably half my closet is comprised of Aritzia items. The staff at this…read moreparticular Aritzia, however, are dreadful. It seems they go out of their way to be unhelpful. They make returns/exchanges so difficult even when you meet the store's restrictive policies. They are pushy and rude.

This store always has the items I am after ! Love Aritzia Wilfred and Babaton are my favouritesread more

We recently had a mother-daughter shopping day so stopped into Cleo while at Coquitlam Centre…read more Super cute clothes for women and girls of all ages and very size inclusive. Everything was 30% off, so the prices were great for what seems like decent quality. I bought a super cute gingham dress and skort (super lightly lined, more like a brief, unlike you're typical "skort") for less than $100. The ladies working here are absolute dolls. I'll return on my next visit to Canada.

Old navy has been my go to 99% of the time for shopping (in store or online). For me personally, I…read morefind that old has options for me in terms of my style of dressing and in terms of sizing too (especially for pants and jeans). I am short so often enough pants/jeans from other brands don't really work for me unless I spend the extra $ to get them hemmed in - however, old navy is great with having the different lengths for jeans (short, regular, tall). Sucks that this location is no longer in the mall but also great it hasn't gone too far from it.

Went in for the 50 - 70 percent sale and WOW, surprisingly found a great mix of trendy and classic…read morefashion deals. So much so that my sister and I brought our mother here to pick out her birthday outfits. The ladies there knew their stuff and were fabulously prompt at juggling size, color and style requests. I bought a Jackie O style smock dress, a tunic top and sexy sequined tank for less than $100. I live in Chicago which is no place lacking in fantastic shopping, so I was impressed with what I found.

The store manager was extremely rude and unprofessional. I will not return due to this experience…read more When speaking with her, she cut me off mid-sentence repeatedly and spoke down to me. I'm a business professional and I came into the store well-dressed. To my astonishment I was treated like a second class citizen. Regardless of how I was dressed, I should have been treated and spoken to respectfully. Instead, she turned her back to me. Maybe she was just having a bad day and decided to take it out on me. Either way.....I will not go back.

I have shopped at the Newport Village Bellissima for several years now and I have had a…read moreconsistently excellent experience every single time. I shop there very regularly and really look forward to it. The manager (D) and the entire staff are extremely attentive and helpful; going out of their way with truly personalized service. I appreciate that I never feel rushed and my time spent browsing is never interrupted. It's one of my favourite places to shop and I highly recommend it.

This was a great experience!! This store is gorgeous. I went in for a pair of jeans (great 'Miss…read moreMe') styles. The group of girls working were super friendly and lots of fun. They have everything from mid-priced tops to pricier and really special pieces as well. They also had really cute and inexpensive hand bags and gorgeous fashion jewels. The girls had me try on stuff that I would not have gravitated to. They know their stuff. They carry a huge amount of Part Two and In Wear that I love. Anyway, I went in looking for jeans and left with two pairs, a couple tops and matching jewelry. I no longer need to shop in Vancouver!

Recently brought in a branded pair of slacks for repair. Well, I contemplated awhile between…read moretossing it or repairing it.... Since it costed me north of $$$$, I thought for the first time in my life I ought to mend it. The problem -the drawstring has entirely disappeared and the elastic was no longer elastic. The lady was very understanding and thoughtful in providing a variety of options. I went with the most reasonable solution-cut open the area and replace and repair. Not knowing that was perhaps the most costly route. Anyhoot, they did a fairly decent job tho for a pretty penny. Would come again if I must.

Marginally better service now compared to my previous experience. Again the older SA was more…read morehelpful and gave a better service than others. While all the SAs on duty that day said the right things, the actions did not match. The signs out in the store during covid-19 were insufficient in how the new shopping reality would be in the store. So my friend and I stepped into the store and were told by a staff from across the room to stay outside. Then we realized they were at capacity. That was fine but it would have been better if they had someone stationed at the entrance when at capacity to inform potential shoppers of that. Instead of shouting across the room. The fitting room was open. yay! You could try on clothes which would then be in a bin to be sanitized -- but the staff did not track those clothes/customers to be sanitized when customers tried them on at the rack itself so... Again the sign was not clear on the procedure. I was told by another customer at the fitting room I needed to wait for a staff before I could enter or go to a room. So it was a while before a staff came over. The staff also told the other customer her friend/relative (same household) could not be in the same room or area with her due to new covid-19 policy for safe distancing. The person had to wait in the fitting room exit area. New way to shop now -- rooms have to be sanitized before customers can use, and alternate rooms to be used. That was why the staff had to be there to let customers know which room to use. When my friend asked the younger staff about the pants I bought online previously, the staff had no idea what my friend was talking about. I tried to show her the item I bought from my order confirmation but the staff totally ignored that. Instead she just showed all the similar styles available based on the description my friend gave. I wanted to get another pair of capris as a back up to the current one I owned as it was really comfortable. I tried the one I saw on the rack but it felt different. So I showed and asked another staff where to get it. I was pointed to the same rack where I tried the capris. I just do not understand why the staff does not really take the time to really look at the SKU of the item and find it for customer. Other store's staff will do that and not here. When I got home and tried on my existing capris, I finally know what was the difference. The one in store which I tried was petite, what I bought was regular. So I have to go back to Reitmans (another store) to buy it now that I know what to look for.

Today I received the best customer service in years! I went to Reitmans Coquitlam Centre, the store…read morewas beautiful and well stocked but more importantly the staff who worked there were so amazing! I had agreat time in the fitting room and tried on some great peices that the salesperson recommended. It was like I was shopping with my girlfriend and didn't feel the pressure of sales, Honest opinion, and fast service. I will definitely go back!