Please please be very careful before signing any representation agreement with him, especially look…read morefor any additional fee in Schedule A apart from standard realtor commissions. Another realtor do not have this so called fee. You can find a realtor that doesn't charge anything extra besides standard realtor commission if your property is sold. Otherwise, you may be locked into a contract where he can demand payment even your property is never sold.
We were returning clients, at one point, we even left him a positive review. That makes this experience even more disappointing.
Mr. Sargeant is very charming with his words, but unfortunately, the results didn't match the charm. He failed to sell my property during the entire contract period.
We specifically told him our minimum price needed to upside is if we can sell for $xxx,xxx. He then convinced us that we list for $xxx,xxx + 20k. Moreover, before we even signed the listing contract, we asked him repeatedly is it a good time to sell, and he said confidently, that it is a perfect time to sell despite we heard from the banks warning that the market is in a slowdown. We received our first offer within days, the buyer countered us with $xxx,xxx + 9k, which is above our expected price which we convey to him that it is acceptable, but he seemed acted very surprised that we actually wanted to accept this offer and he called me on the phone and confidently persuaded to counter with a higher offer. As a first time seller, of course we believed him. Since then, the buyer walked away and we never had an offer since. We felt we were being misled during this entire process.
He never attended any of our private showings, leaving us to handle all of them ourselves, which was stressful.
Near the end of the contract, he brought up the Schedule A fees in a way that made us feel pressured to renew with him, despite that we felt he unprofessionally handled our listing the entire contract period, while the contract requires the realtor to perform his duties with due diligence and professionally.
After everything, Mr. Louis Sargeant and Ms. Stacy Cheng is now pursuing legal action for money, despite the property never selling.
Based on my experience, I would avoid working with both of them.