The absolute best chocolate cake. Staff is always so kind patient and helpful. Cant imagine not leaving 5 stars.

We got a re velvet cake from here and we like it. It's not a big shop but they have different varieties of cupcakes and cakes to choose from. Since Sprinkle Cupcake shops have closed down, you can come here to shop for a sweet treat if you feel like cupcakes . The girls are very nice, helpful and friendly. read more

Stopped by to pick up snacks for a party. Did not order in advance but staff very helpful. Cupcakes were beautiful and not one left after sharing. Thank you for great service and support. read more

This Daydream Cake was a definite 10/10. Not only did it look exactly like the photo online but the chocolate cake and buttercream was delicious A win for anyone celebrating their birthday read more

SusieCakes - Dallas - Daydream Cake - Bakeries Near Me - Dallas, Texas

Their cookies and cakes are so incredibly fresh and the sizes of the cookies are amazing and the slices of the cakes could literally feed three people - I love Susie cakes!!!! read more

SusieCakes - Dallas - Just delicious!!!! - Bakeries Near Me - Dallas, Texas

I usually try to resist Susie Cakes for the sake of my hips lol, but we ended up at this location because our friends were craving something sweet. I decided to treat myself to a flourless peanut butter cookie, and wow--it was soft, chewy, and absolutely delicious! I don't have any allergies, and if no one had told me it was gluten-free, I never would have guessed. Definitely planning to indulge again next time. read more

SusieCakes - Dallas - Flourless Peanut Butter Cookie (Each) - Bakeries Near Me - Dallas, Texas

SusieCakes has the absolute best vanilla buttercream icing. I don't get to this side of town very often, but when I do, I try to make time to stop here. I tried the whoopie pie this time, and it was so good! The cookie was perfectly crisp outside and chewy inside. My son said the chocolate cake was the best he'd ever had. My only disappointment was a big one, though. My husb and I each had a piece of the seasonal lemon blueberry cake, and it was soooo dry and practically inedible. I don't mind paying a premium for a premium product, but this was extra disappointing. Two pieces of dry, hard cake. Hard to believe it was baked that morning. read more

Unfortunately the cupcakes were dry. The cookie I had was good though, a good balance of moisture and crispiness

I LOVE SusieCakes celebration cake!! (and it is taller than the other cakes, so really it is the best value - all slices being the same price.) NOTE this place does NOT accept cash. If you have the SusieCakes app on your phone (and you should, if you like cake) b/c they give you a free slice for your birthday (good the entire month of your birthday, which gives you plenty of time to redeem). I usually redeem this at my local Laurel Heights location in SF. But I was in Texas this June, there is only one location in Dallas. To make the trip all the way downtown not just for one thing, we found a place for lunch around the corner and then went to pick up my free slice. If you are there and served by the sweetest counter gal named Naybi count yourself lucky, she was a doll and hooked me up with a huge piece of cake and even a free cookie (I wanted to pay cash for the cookie, but she said she would just give it to me since they don;t accept cash, I can't guarantee that will happen to you - but I don't think this is my first free cookie there either.) Naybi just the best energy and so nice (and very "on brand" for the happiness that should be involved for a cake store). Apparently my phone number was not attached to my app info, and she helped me connect the two so that I would be easier to look up in the system moving forward. SusieCakes is a rare breed of great quality products and fantastic customer service. LOVE! read more

Went in today for whoopee cookies Worst I have ever had drive 59 miles buy wife carrot cake very good. Cookies were so hard had to beat with hammer. Exaggerating.but still bad. Joe Parsons read more

SusieCakes - A Bougie Delight Worth Every Bite!!! If you're looking for a bakery that delivers both luxury and quality, SusieCakes in Preston Hollow neighborhood is the spot. This location has that effortlessly bougie vibe--upscale yet welcoming, where every detail feels thoughtfully curated. The taste? Absolutely top-tier. You can tell they don't skimp on ingredients because good quality isn't cheap, and SusieCakes proves it's worth every penny. From their signature cakes to the perfectly baked cookies, everything is rich, moist, and full of flavor. Beyond the sweets, the service is what keeps me coming back. The staff always greet you with warmth, making the experience feel personal and inviting. It's rare to find a place that combines high-end taste with genuine hospitality, but SusieCakes does it effortlessly. If you appreciate premium ingredients, exceptional service, and that bougie-but-worth-it experience, this is the bakery for you. read more

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We tried this for our office birthday celebration and this will be the last time I order from them. It was $75 for a 6" cake, and it tasted like playdoh! It was not good. We cut slices and no one ate more than one bite! read more

SusieCakes - Dallas - Bakeries Near Me - Dallas, Texas

I had seen this many times before I finally broke down and gave it a try. Love how homey it is with the service. It's a bit expensive for a slice but I guess that is what a small local spot needs to keep afloat! read more

Horrible service. I arrived quite early for a prepaid order and asked if my order was done, I could see it sitting on the shelf and I noted that to the woman at the register, and they told me to wait. No problem, I ran an errand and came back. They still left me sitting after I came back for more than 30 minutes, despite the store being empty, for an order that was still sitting on the shelf. They continued to refuse to acknowledge me after several people arrived at my pick up time. When they finally decided to acknowledge me, despite the fact I had been standing in the online order pick up spot,, they seemed confused by the email receipt that I showed them, and looked at me like they didn't understand what I was showing them, despite the fact all of the correct information was listed, and it was clearly paid for. Had I not prepaid, I would've just walked out. It would've been faster to just ask ChatGPT how to enhance a box recipe. read more

Anyone giving less than 5 Stars has ulterior motive &/or no taste. Hands down best cakes and sweets in America. Hands down the best cakes and pies ever tasted ANYWHERE. BRAVO!!! read more

The best, freshly made desserts with the kindest and most hardworking employees. They will go above and beyond to make sure you have a great experience there. 10/10 bakery!!! read more

Wonderful place and friendly helpful staff. Anything is a perfect choice. This could be the best carrot cake in Dallas! Definitely suggest getting a slice of several choices. read more

SusieCakes - Dallas - Carrot cake is awesome! - Bakeries Near Me - Dallas, Texas

Got a TooGoodToGo order from them. The quality was amazing. Staff was kind and the pickup was fast. Only had time to taste the Lemon cake. It's rich and so good! read more

SusieCakes - Dallas - Signature Cupcakes (Dozen) - Bakeries Near Me - Dallas, Texas

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I ordered HALLOWEEN cupcakes for me and my friends. I was planning a spooky happy hour event. I placed the order online. The process was easy and user friendly. I went to pick up them and they were so cute. At happy hour I surprised each guest with a cupcake. They were yummy and scrumptious. I was happy with the taste, texture and presentation. My friends loved them. I have to knock a star off because the ghost had a little lean. I think the icing was to heavy. Otherwise they were perfect and delicious. I am very HAPPY and will purchase more cake or cupcakes in the future. I added on a few trick or treat cupcakes. Everyone seems to love the red velvet so I had to make sure I had enough. read more

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This was my first time trying Susie Cakes. The service was spectacular. The gentleman who waited on me was very friendly and took his time to give me some recommendations. I went with a slice of red velvet cake. The icing was delicious but the cake was dry which was disappointing. I plan to try it again and hopefully this was a one time occurrence. read more

My sweet tooth appreciates anything from SusieCakes! You can always expect a rich, flavorful baked good from them. I don't even have a favorite because everything I've ever gotten has been so good. read more

SusieCakes - Dallas - cupcakes with happy birthday written on them - Bakeries Near Me - Dallas, Texas

I went in to order a cake for my best friend's 28th birthday. We did the 9-inch funfetti/party cake. The staff is extremely friendly, and the cake was absolutely delicious! The storefront itself is very clean, smells great, and I love how you can see people working on cakes through the glass. Unfortunately, the lettering on the cake just wasn't as professional as I expected for the price. It was legible, but looked like something a middle schooler could've done. I'd go back, but be more clear about the font/spacing expectations. read more

Birthdays, special graduation cakes are all required from Susie Cales. We loved the Rose-Strawberry and Chocolate! We find having them a couple days later is just as good. Yes, we will be back. read more

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Came back for another chocolate cupcake and left with that and a Strawberry Rose (flavor of the month). So good. This place never disappoints. They taste like they're made with love :) read more

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Staff was super nice! The shop is clean, bright and inviting. Cakes & cookies, not a full blown bakery for ALL your dessert cravings. The lemon flavor in the cake and the icing were not strong at all. It was more of a vanilla cake with yellow icing. The cookie may have been one of the best I've ever had! read more

SusieCakes - Dallas - Chocolate Chip Cookie - Bakeries Near Me - Dallas, Texas

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such a super cute place. i have been here after lunch and the staff are genuinely the sweetest people! I love the flavor options between cookies ,cupcakes, and cakes. for some reason there cupcakes taste a little off to me ... could be that they use a different way than others to do there cake . but the frosting is great. good location. read more

SusieCakes - Dallas - Signature Cupcakes (Dozen) - Bakeries Near Me - Dallas, Texas

I typically LOVE SusieCakes but yesterday was extremely disappointing. I went for my son's 12th birthday and got six slices of cake. Besides the Banana Chocolate Chip and the Carrot Cake, the slices were dried out and crumbly like they were old or like I had gotten the piece that was exposed to air for a long period of time. The lemon cake also had a weird after taste. Service was okay; they were kind enough but I was really disappointed in the texture and flavors this time around. read more

Thirty minutes to close on a Sunday, I called and inquired if they had carrot cake. The lively lady said they had a 6" cake and what did I want written on it. I told her what I wanted and she said it would be ready when I got there. Twenty minutes later, I walked in and my cake was waiting and ready to box up. I even received a free mini cake cutter magnet for my daughter too. We love carrot cake and this one has large walnut pieces and lots of raisins. The cake was moist and the frosting had the right amount of thickness and sweetness. The cake was delish and we enjoyed celebrating. read more

SusieCakes - Dallas - Carrot cake. - Bakeries Near Me - Dallas, Texas

The 4 stars is only because I waited through the pandemic for the molasses cookies to return and to date I haven't been able to get one. The best molasses cookie I've had. Other than that I love their huge slices of cake. My favorite is the berry and cream but today I got a slice of celebration, red velvet, carrot, and two whiskey cupcakes. Another thing I appreciate is the frosting. It's always creamy with the right sugar level. I've only tried the carrot cake so far and the spices are so pronounced. It chalked full of nuts and raisins and shreds of carrots. Even though it's carrot it strongly reminds me of an Italian cream cake and I ain't mad at that. read more

SusieCakes - Dallas - I love their cake slices - Bakeries Near Me - Dallas, Texas

Last couple of cake slices have been SOOO dry. I don't know if they changed owners or what. This was the store in Dallas off Abrams and Mockingbird. I've had good cakes from there but I think I'm done sad to say. read more

We went in today and got a piece of carrot cake, which was good. We also got 6 cupcakes..... every one of them was dry and inedible. I am not sure what happened, but we frequent this location, and quality has gone way down. Disappointed to say the least. read more

We ordered a 9" Celebration cake from here for a birthday and it was a big hit with everyone at the party. And wow, do you get a lot of cake. It may be 9" wide but it's probably 12" tall. The 6" cake would have been plenty as there was a lot of cake left over. Next time 6" for sure. They also have a friendly staff that loves working there. We'll come back to try some of their other cake flavors for sure! read more

SusieCakes - Dallas - Bakeries Near Me - Dallas, Texas

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If it weren't for the extra friendly and super helpful sweet staff, I would have given this review probably 1 obligatory star. I would have to say that at approximately $8 for a slice of cake that was soooooo incredibly dry was a bit more than insulting. They claim to be made daily but I truly feel lied to. We got several slices of different cakes and each were all terribly stale and dry, so it was not just one that may have been off. The branding and packaging are nice, but I'd prefer a delicious and moist quality cake over an instagram ready marketing cake any day. When Whole Foods can serve a far more superior cake that comes in frozen better and way less expensive than Susie Cakes, that is such a shame. Won't be back no matter how good it looks from the outside. To me, what counts is the actual product being fresh. Ps. I noticed that several people have complained about the same thing and the owner gives the same standard excuse and blames her staff, but this leads me to believe that not only does she already know about this, but might even encourage them to overlook it as to avoid food costs being lost at the clients expense. You lose trust in your brand credibility and no one needs an excuse afterwards thank you. read more

I went into Susie's to place an order for 24 football themed cupcakes. The gentleman who worked the cashier offered me a ipad to scroll through a bunch of pictures. No direction or insight, also failed to mentioned no custom cupcakes less than 24 hours. With a constant push for help in a creative direction. I finally asked to speak with the baker who does. He didn't really want to get him for me but the Baker(man) came out. No smile, no greeting, straight to the point. There's not much I can do design wise to help you. Actually won't be able to do this order less than 24hours without a pre order. Could've saved me a bunch of time and energy if I was advised when I stated I needed them today. Overall the feeling I felt was not of feeling helped, or cared for. Lack of customer service or support. Even the female cashier didn't seem like she wanted to offer me assistance. I will never recommend Susie's. Instead I went to Sprinkles and they were able to do what Susie's couldn't. Provided top notch customer service and will be back to Sprinkles! read more

Went to Susie Cakes at Preston Center. It's my favorite. They really give the best customer service (call customer by name familiar with your choices, open the door for me I walk with a cane). It's a cute place with great food! There is a young woman that always has her hair pulled back (usually in a braid ) and she is a gem. Hope you give her a raise. She deserves it! read more

The marble cake was absolutely perfect. The chocolate chips are a great touch with the fluffy and moist cake. I was gifted this cake for my birthday and can't wait to try more flavors! read more

We didn't find pies to be as good as location in San Jose. Service was good. First time ordering at this location in Dallas.

Okay the cakes here are REALLY GOOD! Came here for my bday to spoil myself with a couple of good slices. It was quite a drive since they closed the locations that were close to me but it was worth it! I got a slice of Celebration and a slice of Lemon. They were both delicious! The atmosphere here is so cheery and bright makes you feel good about buying all the cake! Lol Looking forward to my next visit here to try more of their wonderful cakes read more

I have been to Susie a time or two, and always so DELISH! BUT this time ......I took a few bites and put it up. When I returned the cake was HARD. My friend ordered the Lemon and from the get go hers was dry. I'm very sad. This was my go to when I wanted cake (regardless of how expensive they are.) read more

I loved the Susie's location in Plano and was so sad when they closed. This location is worth the drive! Service is so kind. Nombi was so kind and gave above and beyond service tonight!! And the cakes are always SO yum! read more