I think 2 stars is being generous... the waitress was trying to be nice, but she was inexperienced to put it lightly. I've worked as a waiter many years back, but even without that, I think anyone would be upset with the experience we had. With over 200 reviews, I'm thinking Dake has been around for a while so I hope they read this. They should know better. The sushi was decent, but the service was the worst I've ever had in my life. I've never had to tell the waitress to box my order to go with the check after they refused to cancel my order. I should've insisted. I've rarely write reviews but since it was the worst, Dake gets one. I tell the waitress "My wife will have a rainbow roll and I will have sushi combo #1" (the 6 piece combo plus spicy tuna roll). ..nothing else Ok when I worked at as a waiter many years back, this type of order is very common where one orders one or two rolls and the other orders a sushi combo. So, my wife gets her roll about 10 minutes later and I wasn't annoyed yet because I didn't expect what happened next. I just patiently wait playing a game on my phone. I tell my wife to go ahead and eat and she offers me a few. We eat slowly...About 15-20 minutes later I start looking for my waitress. I notice 3 groups of customers come in after us so far. My waitress comes and apologizes for my combo taking so long w/out me saying anything yet. I say ok and now I start looking at the character drawings behind us with my wife and she jokes that she could only draw the heart with the smiley face. I laugh stay calm and look at the various drawings and then start surfing the net on my phone. 10-15 minutes later she comes to our table again and says something like"I apologize you shouldn't be waiting this long." I say ok but here's what finally got me upset. I notice the chef finishing rolls that the waitresses bring out for customers at the bar and at a table ...both of which came AFTER we did. I look for my waitress and try to flag her. It's funny, even the table next to us could see what was going on with us and were looking back at the chefs. So after what felt like they went fishing to get my order, I tell her I'd like to cancel my order if it's not out yet. She says so sorry and then talks to who seems to be the manager. She comes back and says "it's coming." Great, I reluctantly say ok but should have insisted at cancelling at that point. About 10 minutes later, she brings it out and I've lost my appetite so I ask her to box it with the check. Long winded I know, but I'm making this count in case they read this. I'm not a restaurant management expert, but from my experience, they should have A) brought my wife's roll and my order together (sushi chefs should make these orders together and the waitress should communicate this clearly, or management needs a system for this...how about writing "together" on the sushi ticket...or "gatchi" since the chefs are Korean (i'm not expecting anything for this ingenius idea btw) B) Lady manager who observed this needs to allow upset customer to cancel instead of just bringing us a few strawberries with whipcream and C) if you are not letting said customer cancel and they are visibly upset, you need to take it off the bill at minimum. I'm not cheap, it's the principle I could care less about the price. We just don't like being angry during our Saturday night dinner. Last thing, I checked inside the box, and they forgot my wasabe...figures, but luckily we had some left. read more