The food here was amazing like usual!!! Seriously, like nothing wrong with the food at all. Our server though, she seemed to have better days. We were treated so poorly - that in all of my years of working in the food service industry myself, I would have been fired on the spot if I spoke to customers this way. From the beginning she had an attitude with us. We are spicy mayo lovers so we asked for extra sides of it and that seemed to just ruin her day. Then, our table had no silverware on it just chopsticks. Not an issue at all, a simple fix and an ask. We were a party of 7 and she brought back at least 13 forks and made rude marks saying "Is this enough!?" We continued on with our dinner and tried not to bother her or have to call her over as she did seem like she was just "done". Once we were finished and needed the checks, she proceeded to only bring one total bill for multiple different families. Not an issue again at all, we just needed them split up and we were all sitting next to the person who we were paying with. So splitting up the check seemed fairly easy for who had what, and who was paying for it. Instead of offering to adjust the check, and I quote, she said "Can y'all just figure it out amongst yourselves?" And looked at us like we were stupid. No, we cannot figure it out amongst ourselves because we all live in three separate cities and do not all have Venmo, cash app, or Zelle. She told us she couldn't even split up the check if she wanted to which definitely confused us because we have done so before at this restaurant. After seeing our shock, she proceeded to split it up for us, but got it all wrong and did not care to change it again. Again, we were not mad at this point because the food service industry is HARD and people can be BRUTAL, so we understand and had patience. She dropped off wrong checks, leaving us to pay for each others food and things we did not have. No goodbye have a great night, she couldn't wait to leave. Our party came in at 8 and was finished around 9 when they closed but it took an extra twenty minutes to get the checks sorted and we felt bad as we knew they were closing and the workers were waiting to go home.
We LOVE sushi axiom! We are regular customers of the west 7th location. But, since we have recently moved closer to the Burleson area we figured we would go try out that location. It's safe to say we will stick with the Fort Worth side of town instead of Burleson. The food is phenomenal at both locations (get the vegetable fried rice you won't regret it), and this was just the first server we've encountered that just gave us a horrible experience. We never got her name, she was just an older white woman with dark hair. We even told her we were going to leave her a nice tip because we felt bad about having her get us all a side of spicy mayo!
Update her name was Jessie read more