We went to the Sushi Ai in O'Fallon for my sister's birthday in mid November. We had been to several other locations before but this was the first time at the O'Fallon location. The food and service were great. The fish in the tank were funny. They follow your finger. Our only complaint was being sat right at the door when it was bitterly cold and people kept holding the door open. read more

Sushi Ai - Bento box - Sushi Bars Near Me - O'Fallon, Illinois

My favorite place for sushi! Seriously this is by far the best place for Sushi. When you order a roll, you're getting the roll ordered and not with a bunch of fillers. There is such a great amount of options where you can try a new sushi roll every time you visit. When it's Sunday, it's Sushi Sunday in our house and we go to sushi AI. read more

Sushi Ai - Time for some sushi! - Sushi Bars Near Me - O'Fallon, Illinois

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This sushi AI is half itself and half another takeout restaurant so make sure you enter on the correct side. The menu is the same as a basic sushi restaurant as there are not many standout options on the all you can eat menu. For the sushi preparation, the team that served me actually made the rice balls quite large so I got full rather quickly. I also want to note the egg (tamago) was actually more of an omelet and steamed egg. They also have a good kids menu. I also believe they have a buy 2 get 1 roll if you are not interested in the all you can eat (AYCE) option. read more

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I never review places, but this one was bad enough to warn others. Right off the bat, the waitress from a distance points to a table and then walked off. Restaurant was nearly empty. All-you-can-eat sushi: thick slabs of rice (3 inches) with almost no fish and very poor quality. When I politely complained, two waitresses laughed, mocked me, and told me to go in the kitchen to talk to the chef myself. Asked for manager/owner. The person made me walk over to him, he spoke almost no English, ignored me completely, and just turned his back to me. Bad food, disrespectful people, no accountability. Skip this place, eat anywhere else read more

Sushi Ai - Sushi Bars Near Me - O'Fallon, Illinois

Well.. I concluded that the last time I ordered was my last time.. It reminded of a place in Southern California during covid.. The menu looked good but the food fell well below my satisfaction. It was the fried rice. Overcooked & mushy. Good Bye China King read more

The sushi chef consistently skimps on rolls. The end pieces of many rolls often is only rice and cucumber. Service is poor. The food comes out extremely slow and the servers are not attentive. We have eaten with Sushi AI a few times but will likely never go back. Food quality was already mediocre....the service makes it a frustrating and poorer experience. read more

Every roll has too much rice and cream cheese. These are the rolls you eat at a buffet. It does not taste good and lack of freshness. read more

Sushi Ai - Sushi Bars Near Me - O'Fallon, Illinois

IT WAS THE BEST THING I EVER TAISETED the mochi was great the teriyaki was great everything is a 10/10

Sushi was ok not great. Chicken teriyaki plate was awful. Chicken didn't really taste cooked all the way and didn't have any flavor and was just soaking in sauce. Cannot speak for the service as this was takeout although, I won't be back. read more

Sushi Ai - a variety of foods in plastic containers - Sushi Bars Near Me - O'Fallon, Illinois

Most of the rolls I ordered look identical and taste very similar. There's too much rice and too little topping. read more

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The sushi selection was lackluster with a variety of the same stuff in different combinations and most of the decent looking rolls were on the premium AYCE menu of course. Ended up getting the nigiri and there was so much rice leer each piece you could barely taste the fish's and it was a gummy mess. The two servers were either pretentious and thought they were too goos to do their job or were homophobic, i couldn't figure it out between being on their phone or casually ignoring us after getting their attention. read more

Food was tasteless and did not look like the pictures in the menu. Rice was dry and over cooked. Crab Rangoon was runny and gross. Service was quick. The sushi was all rice and cream cheese. We won't be going back. read more

Service was absolutely terrible waitress catching an attitude slamming stuff ignoring half our party for starters. Then the food took absolutely forever to come out then the sushi was hot temp hot which was absolutely disgusting I don't recommend wasting your money at this place!!! read more

I ate it so quick forgot to take a picture but I ordered delivery I liked the way the food was packaged. I order the hour salad the dressing was great and I ordered the Oishi and Philadelphia Roll both were really good. Delivery seemed pretty quick. I definitely order the Oishi Roll never had a roll with honey on it but it was delicious it is a fried roll but it taste excellent read more

We order over the phone the 2 Spicy Tuna Sushi Roll and get the Spicy Salmón Roll for FREE. They are really delicious! They have our order ready for pick up in a timely manner. We think it's the best sushi in town. read more

We didn't want to have dinner here. We drove across the river specifically to have dinner at Lotawata Creek. However, we were STARVING, and when we got to Lotawata, the wait was 45-60 minutes, so we decided to find a plan B. We'd eaten at the Sushi Ai in Dorsett a few times, so when we saw the restaurant we decided sushi was a good option. To be honest, the condition of the booths put me off a bit. While still comfortable, the material used was not designed for high traffic usage, and they look horrible. My grumbling stomach, already 2 hours past dinner time, made me put appearances aside and we sat down. So glad we did. Our eyes were almost bigger than our stomachs, but we managed to finish everything. Tempura vegetables, onion rings, and spring rolls were a hefty start. Next came California rolls, Rainbow rolls, an Angry Dragon roll, and a honey roll. We followed that up with another roll (it had tempura shrimp, but don't remember the name), and crab Rangoon. So good. All of it. Service was friendly and efficient. I think I prefer this location over Dorsett. read more

Sushi Ai - Sushi Bars Near Me - O'Fallon, Illinois

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Sad to say that after the six years of loyal patronage, dispute mediocre food, I'm sad to say we just had the WORST customer service experience and urge everyone to steer clear! They are fraudulent liars! Have charged us for items ordered yet not received way too many time and this time the patience and desire to support this small business wore off. 1 of the 5 items ordered were delivered tonight. My husband chased after the delivery driver and she sped off but not before she had the audacity to accept and ADDITIONAL cash tip. When we called to explain the missing items, we were ultimately told WE were LIARS! I then heard their "longtime" driver claim she'd delivered multiple bags of food. $60 and my family is unfed. Ethics in business goes a long way. I will not support business owners that run their show this way. I hope you won't either. read more

Sushi Ai - Ofallon ,Il China King/Sushi AI scam - Sushi Bars Near Me - O'Fallon, Illinois

While this place has all you can eat sushi, i just do not think it is very good quality sushi. If you don't really care about taste and just want cheap seafood then come here. My hubby did the three rolls, four pieces of sushi and an appetizer for $2.00 less than the all you can eat...it was just not needed, not that he couldn't have polished off more food he just didn't want...this special is there "TO GO" all you can eat. Also im disgusted with there coupons, they never know what they are...i have an insert that said kids eat free with an adult all you can eat...and they don't even have a kids menu, so they told me that my kiddo could order something from the appetizer menu. Secondly, they say "ANY THREE ROLLS or TWO ROLLS for $10.99, and $7.99. This does NOT really mean any rolls, they will bring you a sheet of paper of their most cheapest rolls for you to chose from, its not from their full menu, i think you only have about 12 rolls to choose from. This is not the first time with there coupons to get you in there..you can read my other review... I am utterly disappointed with this place when i come to think about it. I have gotten a bento box twice which has not disappointed me or the price, if i was eating alone it would be one thing...trying to save money another...I really don't think i will come back here again. I've tried them twice! Just ask questions about your coupons cause you may not get what it says! read more

Sushi Ai - Sushi Bars Near Me - O'Fallon, Illinois

Food was decent, for a Japanese restaurant in this town. Customer service was decent although it was kind of hard understanding the servers' accents but we managed. read more

Sushi Ai - Spicy Tuna Roll Dancing Tuna Roll St St. Louis Roll Volcano Roll Special - Sushi Bars Near Me - O'Fallon, Illinois

The food was not good at all Lots of fake crab and cream cheese the meat was super fatty and gross read more

This place has really gone down hill. Nigiri is so thin in many cases you can see the rice through the holes. The rice is chinese long grain white rice, not short grain sushi rice. They were very saucy with the rolls. The lunch menu has greatly reduced their offerings. Additionally many have switched to the more costly row for ordering. It is amazing the difference between this one and the one downtown. It had more offerings, salad bar, full bar, 5% discount, much better sushi. read more

Sushi Ai - You can just see Bobs seafood delivery truck supplying Sushi Ai - Sushi Bars Near Me - O'Fallon, Illinois

Gross I would give them 0 stars if I could. The guy making sushi blew his nose and then didn't wash his hands. So NASTY. I will never eat there again. Sushi isn't even any good anyway. Standard ayce is 14.99 and it's nothing. Just go somewhere else. Restaurant is not very clean either. read more

Enjoyed my all-you-can-eat sushi and appetizers. Chen, our server, was amazing! She was helpful answering any menu questions and very patient even though she was running table to table. Service 10/10. Food was tasty too! read more

Came in for lunch and it was buy 2 get 1 free. Pretty quick. I've definitely had better but overall not bad. Good pricing read more

Sushi Ai - Left to right rock n roll, spicy salmon, st louis - Sushi Bars Near Me - O'Fallon, Illinois

Great food and reasonably priced. I eat here every time I'm in town! I enjoy the crazy roll and rangoons.

My friend and I decided to go to this location today. We usually go to the location in Arnold and we love it. We were in the area so we stopped in. The place is very run down. In my opinion, if you want to bring people in, make it look nice. It doesn't need to be a luxury place, but fix the run down seats. We ordered the all you can eat deal and we both agreed it sucked. It was wrapped horribly. When we tried to pick it up, they all fell apart. The fish was rubbery and my friend's fried roll had an awful taste. Later, we both got sick. We were both puking when we got home. I'm not gonna say we puked because of the sushi, but we both felt fine before we ate. We both agreed we will not be coming back. read more

The seating is falling apart on the surface and could really use replacing, but the quality of food will keep us coming back. We used to go to the Sushi Ai on Dorsett in MO, but their quality started heavily declining and wasn't super to begin with, so we stopped going there. We were in the area of this location recently and feeling sushi, so we stopped in and were wowed with the quality so much that we came back some weeks later (a 30+ minute drive) with the same result. The service was fantastic the first time (literally one other customer that time--probably 2PM on a Saturday) and above average the second time (busier--weeknight evening)--we did have to ask again for an item and there was confusion over who's plate was whose when he brought a plate and said the incorrect name of the sushi, resulting in the person asking for hot sauce, because it was supposed to be made spicy only to realize the plates at been mixed up after the hot sauce was added. Due to the mistake and now having two spicy rolls and no not-spicy roll, they made more not-spicy sushi fresh and allowed the person who likes hot sauce to take that "ruined" sushi home without being charged for it. We love the food; lots to choose from, though the entire sushi menu is not on the AYCE menu. But unlike the Dorsett location, this one has a couple types of chicken entrees (in smaller but still decent size quantities) on the AYCE menu as well as tempura (fried) oreos--yuuummmm. I am regretting doing this review now, because I want to go back for more now! I'm specifically a fan of the yamasa roll, the eel nigiri, and my husband likes this miso soup more than any other place he's had it. We love the shumai and sweet and sour chicken, as well. The California roll is also good. My husband likes the Philadelphia roll and some others I don't remember. There is a different all-you-can-eat price for weekend and weekday as well as lunch for both weekend and weekday; weekday lunch cheapest and weekend dinner most expensive. Definitely not cheap for weekend dinner, but it's AYCE and very good. You do have to pay for what you do not finish, so don't order a ton up front. You can keep placing orders for more. read more

So what do u know about fish to rice ratio? Take a look at how Sushi Ai does it to optimize profit. The place looks poorly maintained. Chairs and booths are damaged and look like they were bought from a fourth hand store. They look worn down, discolored, and material peeling off. I was uncomfortable just sitting there. Service was alright. Brought the food as ordered. Plus: filled water as needed. My friend and I were only interested in the normal AYCE option but the premium had the ice cream, so we asked if we could get ice cream in addition to the dinner for an added price. The server said it was no problem, which was really nice. Con: the ice cream was freezer burned. Options included green tea, which we ordered, but were given vanilla instead. When we asked the server, they said they did not have green tea so they gave us vanilla instead (without letting us know or asking if we still wanted it). Major con: the vanilla ice cream was so artificial I thought I was eating cold gum/taffy. Ok, so appearances and service aside, how was the food? Awful. Don't go here. There's an understood/implied decrease in quality for higher quantity at AYCE places. I was still blown away by how low quality this place was, despite having these expectations. It's an AYCE sushi place so we started with and planned to stick with the sushi. Well, it was so bad that we had to move to appetizers to get eat towards the value we paid for. So here's the run down: Sushi? U mean rice with a side of thinly cut fish, similar in size to when Mickey cut the bread in 'Mickey and the bean stalk'. Don't worry I'll attach a pic for reference. I lost all interest in taking pics of the food after the sushi but we got appetizers after so we could eat something outside of rice. Crab Rangoon was sweet, like a dessert (without any sweet and sour sauce, seriously?). Did they accidentally add imitation crab meat to cheesecake batter and thought it was a good idea to go with it??? Gyoza - decent and edible. Onion rings and vegetable tempura were flavorless but fried well. Drench them in the given sauces and there was flavor. Sweet and sour chicken was drenched in sauce and just flat out tasted sour. I was able to eat my half of the other stuff but I really couldn't manage this one. We also ordered Oreo tempura but I couldn't eat it bc I was so sick of all the sweet or sour things by that point. And I love Oreos. Apparently it was the best thing there though bc they only fried it and didn't tamper with it any further. I would prefer to put more effort into reviews so they would be higher in quality and more informative, but this place was so bad I just want to get rid of these memories at this point. This place gets 1/5 stars bc 1. the service, at least, deserves some acknowledgement and 2. I can't go lower than 1 star. read more

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The food was less than great. We should have left after the soup was lukewarm. The cooked rolls were not terrible but the fresh" fish rolls are a joke. The fish is not fresh and was chewing and smelled bad. I would recommend you go somewhere else. read more

My friend and I ordered the premium all you can eat for $20. We didn't receive the nigiri we ordered at the same time as the rolls. I guess they hope you fill up on those and don't want the nigiri...rolls had too much rice and the fish was pretty eh. When we finally got the nigiri after our rolls(we had to order it again) I was given what my friend ordered, on top of what I ordered. He got what he ordered. So I had to either be charged for the extra sushi, or eat it all...the rice balls that came with the nigiri were MASSIVE. DO NOT get any crab or shrimp here, as it was the most gummy and chewy crap I've ever had. The slices of fish were so thin I could almost see through them. Ratio of rice to fish was absurd... The ambiance is that you're inside of a china king(it's the other half of sushi ai) so there a lot to ask for in terms of nice things. I'd rather have paid $60+ for good sushi than to end up overstuffed with rice balls and chewy sushi by going to Sushi Ai. read more

Over the past year, I've been here a few times for the all-you-can-eat and a few times for takeout. The portions are usually pretty decent for an all-you-can-eat deal but there have been some times when I've eaten there and the rolls aren't very substantial-looking at all. I've started going to other places for my sushi fix because there's no telling what sort of quality I'm going to get here on any given day. I will say that I haven't tried much of their hot food (I usually just get sushi) so maybe that might have more consistency in quality, but I can't say (I did have shumai one or two times and it was good). The staff are usually very nice and patient if I'm having a hard time deciding what to eat. The seats are falling apart and some have holes in them so if you're looking for a luxury sushi experience, this isn't going to be it. However, if you're looking for some quick takeout sushi (they always had my order ready in 15 minutes) or a typically decent all-you-can-eat deal, this is a good place for you. read more

We had heard good things from others. We were skeptical but decided to five the all you eat premium a try, today. It was a very enjoyable experience. Everything was delicious and so fresh. We will definitely be back. read more

I ordered 6 rolls and they were talking about me behind my back but I heard them talking about me and it was quite rude and disturbing because they were making me seem like a fat slob. Then I came again with a friend and my girlfriend and I got 7 rolls and they did the exact same thing and then also never brought out all of the rolls I ordered. They also never brought all the rolls my friend and girlfriend ordered. It just feels like horrible hospitality. read more

Stopped in at lunch and ordered Hamachi Tatami (Pozo Sauce topped with Yellowtail & garnished with Jalapeño). Since my order was to go, I can't really chime in on the service. But I have been here 3 times for dinner and don't recall any issues with service. The food has always been good. Not out of this world, mind you, but consistently good. I'd give them a 3.5 if I could. read more

We got sushi to go here last night and I was very satisfied! They have a buy two get one free special (as stated on their window). The chirashi was amazing! They included my side salad and soup to go; Most places usually forfeit if not dining in. The salmon skin roll and California rolls were yummy, but we were a little sad that the spicy tuna roll wasn't spicy at all. I will definitely go back! read more

Sushi Ai - Chirashi - Sushi Bars Near Me - O'Fallon, Illinois

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I have come to Sushi Ai many times since they've opened in O'Fallon. My previous review was over the top. Great sushi at a great price. However today, I had an issue with their sanitation and food preparation. I don't want to get into specifics, but I was quite disappointed and brought it to the attention of my server, who proceeded to acknowledge the error and then went on to do nothing. From now on, I'll make the trip across the river for my sushi. read more

Stopped by because I hadn't eaten all day and the maki was perfect. No bad things about this place.

I waited 50+ minutes for my order to get done and there was hardly anyone in the place. DO NOT COME HERE Also they made me pay for the food i never got, what a waste of $20. read more

We have lived in Ofallon for 8 years and been ordering from Sushi Ai nearly once a month (if not more) since we moved here. Over the last year, we have seen a steep decline in service and quality... Almost every order was 20 to 30 minutes late, food was cold, tossed around, and missing items. We took a two month break because of it...and at the urging of my daughter, we decided to order again for her birthday (she loves sushi). Wow...again order was 20 minutes late, cold, tossed around, and missing all of the food for the kids. Demanded refund and owners number. Considering the consistent failures in quality and service, we are done with Sushi Ai. They have lost a customer who typically ordered $80-$90 of food once a month (or even 4 times a month when we were busy running kids around). Conveyed this to the owner...we are not in it free food or compensation and have received nothing beyond our refund. They even came back to pick up the food so we could show what we are talking about. It was consistently happening to us, we can't be alone... read more

Second time going there for some sushi and was very pleased with the food. They make some fantastic roll including fired rolls. Nice crew. Doing what they can to provide a great service read more