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Susan's Early Learning Center

3.0 (2 reviews)
Open • 6:30 am - 5:30 pm

Services - Susan's Early Learning Center

Multiple children care

Single child care

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7 years ago

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7 years ago

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Teachable Moments Early Learning Center

Teachable Moments Early Learning Center

1.0
(1 review)

My experience with management at this daycare was incredibly disappointing…read more After my boyfriend's transmission failed while we were driving, we had no choice but to coast into the nearest parking lot because the truck was no longer drivable. We immediately left a note explaining the situation, apologized for the inconvenience, left my phone number, and arranged for a tow truck. Despite doing everything we could to communicate and resolve the situation, I was met with unnecessary hostility from the moment I received a phone call the next morning. Angela, who identified herself as part of management, spoke to me in a way that was rude, impatient, and completely lacking in basic courtesy. When I called back to explain that a tow truck was already on the way, I spoke with another gentleman whose name I didn't catch, and he was equally hostile and confrontational. What stood out most was not that they wanted the truck removed--I completely understand that. It was the way they chose to treat someone who was already dealing with a stressful and unexpected vehicle emergency. Even after arriving and waiting for the tow truck, I was approached again in a confrontational manner. For someone in a leadership position at a daycare, I was honestly surprised by the level of impatience and short temper displayed throughout these interactions. Emergencies happen, and while businesses have every right to protect their property, there is still a professional and respectful way to communicate with people. The complete lack of empathy, professionalism, and basic human decency turned an already difficult situation into an unnecessarily unpleasant experience. Kindness costs nothing, and unfortunately that was not reflected in my experience with Angela or the other staff member I spoke with. I hope future interactions with members of the public are handled with more patience and professionalism than mine was.

Childcare Network

Childcare Network

1.0
(1 review)

Everything below has been reported to the authorities…read more My grandchildren go there. Their Mom is working on finding new care for them. There's been several incidents prior to today, but what happened today was unacceptable. Parents need to be aware. Prior to today, my daughter picked up the kids at least four times and the youngest had a dirty diaper. Not wet. Dirty. She had diaper rash several times. One has autism. With therapy, speech is improving but still a struggle. My daughter received a call a day or so ago complaining that there was verbal bullying. Nope. No examples. Just verbally bullying. Unless circumstances are perfect, there are struggles with a complete sentence. They were also left unsupervised long enough to climb on top of a bookcase. There's been several other incidents, but those were the big flags. Today was a full banner. My daughter received a call around 430p that one had an accident. Theyd has never had an accident since potty training nearly a year ago. When asked why they didn't just change clothes, no answer was given. My daughter had to leave her job to go to the daycare. Once there, she found them covered in feces. They'd left them in that mess. And no extra clothes. The clothes were gone. By the time she got home, their skin was red. While at the school when being picked up, they were distraught. Theyd asked to go to the toilet while on the playground, but were refused. When my daughter asked why, she said that she would've had to take all 17 kids inside, so they should've waited. A three year old? Also concerning. She said all 17 kids. The ratio for 3yo is a maximum of 1:15. One last note: when my daughter reported this to the state, she was told it wasn't the first report of neglect.

Susan's Early Learning Center - childcare - Updated July 2026

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