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    Dirty Mike's Septic Services

    5.0 (1 review)

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    3 years ago

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    BestWay Mechanical - Crooked valve install after BestWay broke our newly installed valve (june 13th) PVC was also pulled out of the wall, no one had done before.

    BestWay Mechanical

    (155 reviews)

    While the technician was courteous, the attention to detail was lacking. Initially, the technician…read moreinstalled a PRV (at our cost of $1,133) backwards and had to remove and reinstall. Afterwards, the technicians did a poor job cleaning up, failing to at least reattach the hose used to gauge the incoming pressure, a small detail, but goes to attention to detail or lack thereof. And while I did not expect any landscaping work, the attached photo shows the haphazard work done to my lawn. Last, I was never told what is the current incoming pressure and not sure if there are any leaks occurring underground at the installation points and will not know unless I did up the work myself.

    Following up on my review from two months ago, we returned from vacation to our sump pump flooding…read moreyet again, this time due to a burnt out motor. After the same mechanic was sent back out, I asked if the crooked install would have any impact at all and he said, "a crooked valve wouldn't affect the motor" but if you ask anyone else they say it absolutely does. Additionally he said the motor sounded bad the previous visit, but because it "still pumped water through" he ignored it. Left with his friend not being able to do anything except suggest we find our warranty and they'd come back for the install, HOWEVER for a company that was initially called as a SECOND OPINION no work whatsoever immediately needed & now two months later having to deal with more issues every time they leave is tiresome and frustrating. Not to mention this is the first company I've seen come work in these conditions with no shoe-booties, gloves, and dealing with sewage water carrying old dripping parts through the house until I provided him a bag. Then wants to shake hands after working in the contaminated waters, I understand practice makes progress but not at the expense of others day to day lives.

    Dirty Mike's Septic Services - septicservices - Updated October 2026

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