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    Dirty Mike's Septic Services

    5.0 (1 review)

    Services - Dirty Mike's Septic Services

    Portable toilet services

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    3 years ago

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    BestWay Mechanical - Crooked valve install after BestWay broke our newly installed valve (june 13th) PVC was also pulled out of the wall, no one had done before.

    BestWay Mechanical

    (154 reviews)

    I have been with AHS for the past eight years and I am disappointed with my last service call. I…read morenoticed my water bill was increasing and I wasn't able to locate where the leak was coming from, Therefore, I opened up a service call and BestWay Mechanical Inc. came out to service. Anthony or Antonio came out and was able to isolate the leak. We both were in the bathroom and he showed me that the leak was coming from inside the toilet valve kit. It's an old toilet (over 13 years old) and obvious that the part warped. He allowed me to touch the valve of the base on the part. He told me that it wasn't covered, bc AHS doesn't cover sort of things. I said "Well hmm, that isn't accurate because it is a covered benefit. He stated that he would reach out to them to confirm, and then left. I did not hear any type of response so I called AHS, was confirmed that it was a covered benefit, yet they were told that the service call was denied bc the technician advised them that the leak was caused by the user's force. I was like "WHAT" to basically sum everything up, I am so disappointed that AHS relies solely on the technician's word - Where is common sense? Who goes inside their toilet to purposely break a valve to create over a $200 water bill to then also pay a service fee - Please make it make sense... WOW and after looking at other reviews, and noticing that people are complaining about the same. I am disappointed that AHS is still using them. I want my service fee returned. I am going to tell everyone I know, I am going to yell it on the streets, I am going to yell it on Facebook, Twitter, everywhere I can so people beware of this sham business.

    Following up on my review from two months ago, we returned from vacation to our sump pump flooding…read moreyet again, this time due to a burnt out motor. After the same mechanic was sent back out, I asked if the crooked install would have any impact at all and he said, "a crooked valve wouldn't affect the motor" but if you ask anyone else they say it absolutely does. Additionally he said the motor sounded bad the previous visit, but because it "still pumped water through" he ignored it. Left with his friend not being able to do anything except suggest we find our warranty and they'd come back for the install, HOWEVER for a company that was initially called as a SECOND OPINION no work whatsoever immediately needed & now two months later having to deal with more issues every time they leave is tiresome and frustrating. Not to mention this is the first company I've seen come work in these conditions with no shoe-booties, gloves, and dealing with sewage water carrying old dripping parts through the house until I provided him a bag. Then wants to shake hands after working in the contaminated waters, I understand practice makes progress but not at the expense of others day to day lives.

    Dirty Mike's Septic Services - septicservices - Updated July 2026

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