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    Surratt Services

    5.0 (2 reviews)
    Open Open 24 hours

    Services - Surratt Services

    Damage restoration

    Tree care services

    Tree removal

    1 More Service

    Tree stump removal

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    Repair Masters Construction

    Repair Masters Construction

    (3 reviews)

    I had a large section of a very big gum ball tree fall on my roof a few weeks ago during a wind…read morestorm. My insurance agent called Repair Masters and Steve came out on a Wednesday evening. He was very kind and did a great job of calming me down and convincing me that everything would be taken care of. He sent someone out to put tarps over the holes in the roof until the tree could be removed and the roof repaired. He somehow did this in the dark. Then Steve came again to check the tarps over the weekend since rain was predicted. Repair Masters dealt with my insurance company and that went very smoothly. The crew who came to work on the roof were here promptly at 7am and were very professional. They finished what seemed to be a big job in a day and a half and cleaned up when they finished. I would highly recommend Repair Masters and Steve was especially kind and efficient.

    I needed a bathroom floor replaced asap. The owner came out the day I called to give an estimate…read more He sent someone out the very next work day. Monday at 7:30 am. I was shocked when the contractor showed up that day and on time. This has never happened with contractors I've hired in the past! I asked him to replace anything he saw that was damaged. He ran into other problems and he took care of them. He was professional, had a great eye for detail, and his work was very neat and sturdy. I was told it would take 1-2 days when I was given the estimate. The job was completed in a day and a half. It looks great! It came in just a little over the estimate due to the extra materials needed to complete the job properly. I believe the price was fair. I am looking forward to hiring this company for more repairs and remodeling on my home in the future. It means a lot to me that they actually showed up when they said they would and the cost was reasonable.

    SERVPRO of Springfield and Sangamon - Servpro of Springfield provides free fire safety presentations to Senior Living communities.

    SERVPRO of Springfield and Sangamon

    (6 reviews)

    This group are true professionals; effective, efficient, and very dedicated to service. Truly…read morementionable is the monitoring crew members Patty & Don. The crew for cleanup were also amazing, Jadina, Robert, Josh & Patty. This is the second time I've had to call on this company to clean up a flooded basement. Both times their service has been nothing less than perfection!!! Thank You!

    BEWARE OF FRAUD AT SPRINGFIELD IL SERVPRO. Ben (local sales guy) and I agreed on $250 to do a bid…read morein June, months later I was sent the bill for the first time but for $750.00. I ignored this bogus bill thinking it must be an error, but they sent it two more times. Finally, I called and they gave me the unpleasant news the bill indeed was THREE TIMES the agreed upon amount. To my further dismay they were not only trying to collect this inflated amount from me, but they were also billing my tenant from the damaged location. I told the woman they could speak to the folks from Repair Masters who were also there when Ben said $250, she said she would get back to me the next day. I didn't hear anything for weeks until I found out via email I had been sent to collections for $750.00. I promptly called ServPro rather confused and frustrated, and they said it's completely out of their hands now. I then proceeded to call the collection agency to explain my quandary and they said they will have to talk to ServPro to lower the amount. So, it turns out they were lying again, in fact it was completely up to them whether they charged me the correct amount or the fraudulent amount. Almost 10 business days later they got back to me that $250.00 would get it settled, but they would rescind that offer if I didn't pay within 4 hours. Important to note, they never performed any work so there was no reason for an increased amount. Further, the bid I received wasn't even correct. Ben drew up a gabled roof with 2 dormers when in fact the damaged property was a hip roof with 3 dormers. I even offered to meet them out there to verify this. If we had not caught this mistake on our end it would have cost me thousands of dollars on the insurance claim.

    Schultz Restoration

    Schultz Restoration

    (1 review)

    I am pleased to refer the Schultz Restoration family-owned company. I had the pleasure of meeting…read moreNathan whom followed up with me in a timely manner and came out to my new home to do a thorough consultation. Nathan not only was timely and efficient but he talked me through the entire process of what needed to be addressed in order to mitigate my situation. He spoke to me as if he were my big brother giving advice to his little sister so that I wouldn't be intimidated by the logistics of treating my basement and getting back to tiptop condition. I was given a rate from a previous water mitigation company and Nathan was happy to give a competitive assessment/estimate for what my home needs. I appreciated the patience I was shown and how transparent my consultation process went with Nathan. He made me feel secure with the decision I was making moving forward. I truly recommend the Schultz Restoration company because they treat you like family.

    From the owner: Schultz Restorations is your competent partner from beginning to end! As a complete turn-key…read morerestoration company, we stand by you through every phase, from addressing disasters to carrying out seamless reconstruction. Locally owned and operated, we are your neighbors and employ a team of highly skilled professionals, we specialize in a range of restoration services, including water damage restoration, fire damage restoration, storm damage & roofing, and smoke remediation. Our technicians are certified, experienced, and equipped with state-of-the-art tools to ensure a swift and thorough restoration process.

    Surratt Services - treeservices - Updated May 2026

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