After waiting a week and having a scheduled appointment between hours of 8 am and 10 am they not…read moreonly didn't show I made a call to ask where the plumber was and was told after putting off my obligations that there were 3 jobs ahead of me so at that point I sternly cancelled

I dealt with the Jacksonville office, but Airserv is in Springfield too…read more From Amanda at the front desk, to Jeremy in the office, to Jerod who came to our home to check it's odd design (and pleasantly chatting long after), to Jacee and Todd who did the on-site labor, all of my encounters with the AirServ employees was excellent. I find that amazing for a group of people at the surprisingly young age. From 1st phone call to completion of the job (air duct cleaning) was about two weeks. Service would likely have been much quicker, but I have a very odd and underground ducting system in my home. At my concrete slab floored home, we had to first find out how the duct work was laid out, and as I had suspected, was not of any traditional design. So Jered came to our home a second time, with a special camera to inspect the pathways to make sure their equipment would fit in the subterranean pipes. As it turns out, it did. Jerod then figured up an "all-in" price on the work at around $1,300, which was a couple hundred more than Jeremy @ Airserv originally quoted for a "typical" layout. Of course, mine was a bit weirder, and that, added to the extra day for Jered to come back, and inspect with the cam, took the finished price up a bit. The price for that amount of time might seem high, but I don't think it's unfair considering the odd nature of the work, the amount of debris (64 years worth!!) in the ducts, the road time, equipment, and experienced labor force. So we agreed, and I paid half down for the work, balance due on completion. The servicemen were there within a week to do the job. I followed Jacee and Todd around some to be sure the plan we agreed on was working. All went according to plan with no surprises. These two guys were super efficient with their time. The time it took to clean our in-ground ducts, and attic return duct, took the two men about 5 hours. The outcome of the job pleasantly surprised me. I thought there was going to be much more of an after-cleaning mess once we turned the furnace back on. I'd expected that we would have missed some areas, that would have loosened and stirred up debris, that would have blown throughout the house when the heat came back on. But that was not the case. For the next few days, dust in the house was noticeably less than usual before the work, and I am very pleased. They fumigated, "air-freshened" the ducts as well, and I expected the old familiar scent of the dirty ducts to come back, but in the last few days, the house still smells so much cleaner, fresher. As a welcome side effect, the heat seems to be circulating a tad bit better, as I notice curtains near the ducts blow in the breeze, where they didn't before. When it came time to pay the balance, Jacee DID offer a "program", a contract to do yearly maintain to the furnace and AC compressor, which I declined, at this time, but was not put off by the offer. Some might see this as an "up-sell", and not like it. But in this case it makes sense. Be aware that they do this. All in all, very happy with Airserv, from top to bottom. As a person who has been in the retail building materials business for 45 years, and used to prices of labor from carpenters, plumbers, electricians and such, feel that they are inline price-wise, and would recommend them highly. I rarely give a 5 star, as there is always room for improvement. But this company deserves way more than 1 star, so I gave them a 5 to average it out a little more broadly. I really liked, and would hire them again.

Tolands recently did all of our plumbing and electrical for our new home building project. We were…read morevery pleased with the quality of their work and attention to detail. Pricing was fair and they have been prompt when we have needed follow-up services.

From the owner: For Emergency HVAC Service Call Rob at 217-248-9274, Plumber, HVAC…read more Products: Air Conditioners, Bathtubs, Boilers, Breaker Boxes, Duct Free Systems, Dust Collection Systems, Ejector Pumps, Electrical Systems, Faucets, Floor Heating Systems, Fresh Air Systems, Furnaces, Garbage Disposals, Generators, Geothermal Systems, Heat Pumps, Heating and Cooling Systems, Humidifiers, Hydronic Systems, Indoor Air Quality, Livestock Waterers, Roof Top Units, Septic Systems, Sewage Pumps, Showers, Split Systems, Sump Pumps, Toilets, Unit Heaters, Ventilation Systems, Water Softeners. Services: 24-Hour Emergency HVAC Service, Air Conditioner Repair and Installation, Augering, Back Flow Device Inspections, Backhoe and Trench Digging, Breaker Box Updates, Clearing Clogged Sewers, Electrical Repair, Electrical Services, Electrical Troubleshooting, Furnace Installation and Repair, Generator Installation and Repair, New Installations and Remodels, Plumbing Installation and Repair, Sewer Clean Out, Sewer System Installation, Video Pipe Inspections, Water Excavation, Water Heater Installation and Repair, Water Line Repair, Water Line Installation. Brands: American Standard.

Called them out because I was without heat. My boiler is brand new. I asked several times what was…read moregoing on and never got an answer. One worker told us one of the parts isnt the reason the boiler isnt working but he replaced it because a new one would be better. (He told us this after he had already replaced it, with out giving us the price... even though I asked for a price several times.) They also created a buzzing noise and explained "it's not bad, just annoying " and left it this way. A month later I got a bill for $1.5k not far off from the cost of replacing it all together. Now I have to pay someone else to come out because I dont trust that they did the job correctly.

From the owner: Since 1947, Brennan Heating & Air Conditioning has been a trusted presence in Jacksonville,…read moredelivering premium comfort solutions. As your all-in-one HVAC, plumbing, and sheet metal contractor, we specialize in a full spectrum of services, including furnace and AC repair, new installations, and comprehensive air duct cleaning. Our expert team is dedicated to enhancing your home's indoor air quality and ensuring your heating and cooling systems operate efficiently. Experience reliable, top-tier service that keeps your space comfortable year-round.

We hired Prairie State Plumbing and Heating to repair clogged sewer lines at my parents house. It…read morewas late in the day when we called and we really weren't expecting them to be able to make it for a few days; however, the crew was there bright and early the next morning accessing the situation. They ran into some issues with tree limbs blocking the lines and had to bring in special piece of equipment to resolve the issue. The owner himself showed up to assist and make sure everything was in order and done right. On top of the outstanding crew, the price was very reasonable for such a huge project and the work was done right. I would highly recommend Prairie State Plumbing and Heating. I have no complaints whatsoever. They are a great company to do business with.

Doug has always been professional, courteous and responsive. He explained everything involved and…read morecompleted the job in a timely manner.