I forgot my password to my MacBook and totally messed everything up. I took it to Wes and he had it…read morerepaired in an hour at a very good price. Very friendly and professional. I highly recommend Diedrich Tech Repair for your tech issues.

Reliable, affordable, pleasant. More importantly, Wes is an excellent analyst, not looking to break…read moreyour bank, honest. He has been helpful on phone problems, laptop, printers and general advice about computers. And helped me purchase an appropriate printer when mine was starting to chronically act up. Highly recommended. Glad he is in Galena.

Horrid experience. Held my device for a few months just to not know what was wrong, and didn't give…read moreme my device back.

Great friendly service. Fixed both my iPad and my iPhone in minutes,…read more would recommend to anyone.

I stopped in with a Fitbit that wouldn't charge and a Samsung tablet that was, well, just dead…read more The young man who helped me admitted that he wasn't familiar with Fitbits but took time to look it over and determined that the faulty charger was the problem. Unfortunately my tablet was beyond repair. I expected a minimum charge but he politely asked that I leave a review as payment. Heck yeah! I highly recommend CPR!

Thought I had a serious problem with my phone not taking a charge. Without an appointment, just…read morewalked in. The young man behind the counter took my phone, did a few checks, a few clicks, handed it back, done. It was obviously easy for him, but I would have never figured it out. No charge. Amazing service.

Great service is always provided. I have taken my Cell Phone there to have problems addressed. They…read moreprovide clear honest solutions and made repairs at a reasonable price.

thank you, very effective. I took my iPad and they confirmed what happened right away.read more

Great customer service. Clean, organized store. Helpful and knowledgeable. I will be back with…read moreany future issues with my electronics. More than anything this company is honest and won't take advantage of you. Some of us don't know much about technology.

Went to get my phone screen replaced at 4:30 and by 5:10 I was out the door. WOW Josh was like the…read moreflash. He even put on a new screen protector in that time. He blew out my charge port and speakers (I blushed a little) what service. what value. Thanks for the A++ service

The tip of my charger came off in the charging port so I called Batteries + in DBQ. They told me to…read morebring it in and they would look at it. That if they could remove it they would, but if not, they would have to send it in. I took it in this morning and went back after work, and not only did they get it out, but they wouldn't take payment from me for doing it! They were so nice and helpful and I highly recommend this store!

Super nice guys who do a great, thorough job quickly! My phone screen was pretty…read more bad and they were cheap, explained everything clearly and only took a few hours!

Not worth your time. Can not do major repairs and troubleshooting with take 2 days+ but he doesn't…read morestate that in messages.

Jon recently replaced my speaking's in my apple iPhone 11. I've known Jon since he was a young man…read moreand trust him with everything I own. Polite and friendly. He charged me a fair price and had my phone for maybe an hour while I had lunch in downtown. Professional. God bless you Jon

The owner contacted me and was extremely helpful and willing to resolve the issue, he set up an…read moreappointment for me to have someone look at the frame of my phone and either fix it (for real) or give me a full refund so i can send to insurance. The full fix was going to take days cause they'd have to gut the whole phone and on the phone this was never mentioned. I was told that because i also had a battery put in (which was aftermarket and had information smudged off of it in two places i noticed) that i would only be refunded $140 of $180. Sure you put in a new battery, but i cant really use it..i'm sending it to insurance (Which will cost me $200 deductible ). so i can have i truly fixed phone. I wish i could give a better review, but they weren't going to help me until i gave a negative one (initial offer was only %15 another 139 charge). And i'm still out $40 and right back where i was before. The initial person looking at my phone apparently thought the bend in the phone wouldn't effect another screen as it had the last. The actual technician seemed very knowledgeable. All in all unfortunate, but a huge hassle.

Absolutely pathetic with the work they do. I went to get the top screen of my 2ds xl replaced,…read morewhich was the only thing that was broken, only to get it back with a cracked bottom and top shell, dust/dirty bits that are inside the stop screen, and the bottom touchscreen's touch not even working! I brought it back to them to get the bottom screen fixed, and after I got it, while it senses taps, the touches are never in the right place, even with me calibrating it multiple times. Absolute waste of money. Their student discount, is abysmal, and the service is just so bad. More things are broken getting my device back, than what was originally needing to be repaired. I recommend looking at another repair shop and staying away from this one as much as possible. Spend your money on a better service, and for those who actually deserve it.

Excellent service! Dave and Brianna helped me activate my new 17e iPhone with the latest eSIM…read moretechnology. Smart, personable, and diligent professionals who overcame obstacles to achieve success - all at no cost :) I highly recommend Computer Support Plus in Prairie du Chien, WI.

I had a scheduled appointment today at 10:00 a.m. for an on-site visit to my home to fix a Wifi…read moreproblem. I had spoken directly to the technician (Chad) yesterday afternoon when the appointment was made and asked that I be kept informed should anything change and he assured me that he would. 10:00 a.m. came and went. No call, no show. At 11:24, I called Computer Support Plus to cancel my appointment and register a complaint with the store manager. It was then that I found out that the technician WAS the manager (but he was in the bathroom). I told the clerk that I wanted nothing to do with their business and finished the call. Chad called me back almost immediately. After he offered his excuse on why he didn't text or call me to let me know he would be late, he even offered to fix my Wifi problem for free but I declined. Chad and I went back & forth for awhile but I wouldn't budge on my opinions about his lack of professionalism. He did say that he 'was tired of me beating him up' or words to that effect. One final parting comment he made was, "It is what it is." I told Chad that I would rather PAY one of his competitors than allow him in my home for his "free" deal. If you're looking for reliable, dependable, professional service, DON'T do business with Computer Support Plus.