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    Comelec Internet Services

    3.2 (12 reviews)
    Open 8:00 am - 5:00 AM (Next day)

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    Services - Comelec Internet Services

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    2 months ago

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    3 years ago

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    4 years ago

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    4 years ago

    Jake in tech support was super helpful getting my internet back up after I couldn't reboot my router!

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    3 years ago

    Amazing local business with exceptional customer service! Would 10/10 recommend to anyone able to get their service!

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    10 years ago

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    8 years ago

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    6 years ago

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    6 years ago

    Very poor customer service and mediocre internet. Its worth it to pay more for other providers.

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    8 years ago

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    Ask the Community - Comelec Internet Services

    UScellular & T-Mobile

    UScellular & T-Mobile

    (5 reviews)

    I just left the Dubuque store on Wacker Plaza. I was sitting there for 20 minutes before anybody…read morewas behind the check in desk. The employee began to talk other people ahead of me. I said, "I was here first! I don't have time for this." and began to leave. He said to me Don't come back!!!! This is NOT the customer service I expect. I was trying to get help activating a phone that won't activate by following the instructions. This employee was way out of line and obviously wandering around the store rather than doing his job, not to mention the absurdly rude comment.

    As good as it gets (for a wireless provider at least). I would recommend the Wacker location and…read moreasking for Marissa. I also recommend making an appointment in advance if you don't want to wait an hour to see a sales consultant. As for why I recommend this store: Coming from a horrendous customer service experience with Verizon, I wasn't expecting much from US Cellular. I switched to get a lower priced monthly plan but didn't expect more than that. I have been pleasantly surprised since making the switch. It's not that everything has been 100% smooth (it hasn't been) but the big difference is that the sales and customer service staff at my local US Cellular have actually been able to address issues and resolve them WITHOUT me spending endless hours on the phone trying to explain things to an 800-number support person. Maybe my expectations are just that low but with Verizon, any time I had a problem I would be told one thing by one rep, only to wait several weeks for what they told me not to happen. I would have to call up again, start over with a new person, and hope that the story they were telling me would be true. It never was. I am completely astounded by US Cellular in the sense that even though things have been bumpy with my transition from Verizon and everything didn't go exactly as promised, there has always been a real person ready to take ownership of the problem and find a solution. If it can't all go right then this is the next best thing.

    Comelec Internet Services - isps - Updated May 2026

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