Great friendly service. Fixed both my iPad and my iPhone in minutes,…read more would recommend to anyone.

I went in for a screen replacement. While waiting for the manager to finish with another customer,…read moreI witnessed him telling that customer that if she gave them a great review, he would take $10 off her bill. She agreed. I left the store because they did not have the part in stock. I was unhappy, because I could've used the ten bucks! Anyway... poor humor aside; now you are now informed. PS 24 hours later she has not posted a review.

I forgot my password to my MacBook and totally messed everything up. I took it to Wes and he had it…read morerepaired in an hour at a very good price. Very friendly and professional. I highly recommend Diedrich Tech Repair for your tech issues.

Reliable, affordable, pleasant. More importantly, Wes is an excellent analyst, not looking to break…read moreyour bank, honest. He has been helpful on phone problems, laptop, printers and general advice about computers. And helped me purchase an appropriate printer when mine was starting to chronically act up. Highly recommended. Glad he is in Galena.

Helpful and knowledgeable staff. Sometimes there items a little more expensive, but they train…read moretheir staff on the products. Tech Service group is helpful.

I appreciate them being an Amazon return opportunity that opens early in the morning.But Jason…read morereally shouldn't be the person of that desk. I said good morning, he ignored me.I told him why I was there, he ignored me, slammed my package on the desk and rudely inquired if I wanted a receipt. Like dealing with a toddler.

Good guy, reasonable, knowledgeable, fair prices. Had him repair my son's iPad which was bent and…read morehad a cracked screen. He repaired it and bent it back and it's working perfectly.

5 Star Service here. Owner is very knowledgeable and…read morehelpful. He went above and beyond to provide assistance. I'll be recommending him to others.

I stopped in with a Fitbit that wouldn't charge and a Samsung tablet that was, well, just dead…read more The young man who helped me admitted that he wasn't familiar with Fitbits but took time to look it over and determined that the faulty charger was the problem. Unfortunately my tablet was beyond repair. I expected a minimum charge but he politely asked that I leave a review as payment. Heck yeah! I highly recommend CPR!

Thought I had a serious problem with my phone not taking a charge. Without an appointment, just…read morewalked in. The young man behind the counter took my phone, did a few checks, a few clicks, handed it back, done. It was obviously easy for him, but I would have never figured it out. No charge. Amazing service.

He fixed my screen quick and easy! definitely going back for any of my screen repair needsread more

Tom came out to replace my phone screen and we discovered that the back glass was also damaged. He…read morereplaced the screen, and we made arrangements to replace the back after a replacement was ordered. After the back arrived a couple days later, he reached out and made an appointment. He actually showed up on a Saturday morning to make the second repair. Both times he came to my house. He completed the repairs in just a few minutes. His communication was excellent and I felt that the cost was very reasonable, especially for both repairs being a house call. I highly recommend him for repairs! The first repair was under the insurance on my phone as he does repairs in my area under Asurion. The second repair was out of pocket as it wasn't covered. It was a huge savings over the about $250 to replace my phone. Also, I didn't have to drive anywhere and drop my phone off, plus I didn't have to go through all the time and hassle of moving all my data and settings into a new phone.

Recently, I decided to try and build my first custom gaming PC. I'm comfortable with a lot of…read moretechnology but am far from the expert on the best choices for my price point. I was blown away by the service, precision, expediency, assistance, AND price of working with Baraboo RadioShack on this project; I walked in on a Saturday, talked with Austin about the specific games I was looking to be able to play on high quality settings, gave him my price range, and 3 weeks later already have a perfectly constructed, spot-on gaming PC that meets all of my needs. On top of that, I'd hit a couple of snags due to my inexperience, and reached out on Facebook for some troubleshooting tips; within an hour all questions were answered -- and this was past closing time!! It is so rare nowadays to receive such above and beyond service. I cannot recommend Baraboo RadioShack enough, and if anyone in the area is looking to build a custom PC, head on in and ask for their consultation. It's one of the best deals you could ask for. All of the gents there were absolutely terrific, but I want to give a special thanks to Austin and Garrett. Y'all rock!!

I was very impressed the the friendliness and professionalism of the staff. They are very…read moreknowledgeable and don't pressure you into buying something you don't need. I would go to them before going to a big box store. They're Great!

Really helpful, friendly and knowledgeable guys. What impressed me most was how enthusiastic they…read morewere about helping with my tech problems. And they solved them, too. Highly recommend!

Our experience with Dubuque tech experts has not been great. It started with installation with…read moreelectronics and our tools being left out in the rain over the holiday weekend. When we mentioned our concern for the NVR, he said don't worry about it. It has a two-year warranty. They installed three cameras we had purchased for and paid for for. We ask them about the fourth camera and we ran the wire for it and they did install it but they installed a different camera than the ones we had purchased. When we asked about that and said we'd like to have one that match the others he said they can't get them anymore. We asked for a refund them for the fourth camera and then the next day they had a camera to match the others. On a couple occasions when they came to adjust cameras, they came without ladders or tools to do the work. We supplied tools and ladders on several occasions. We had a two-year warranty, but he has stopped returning our calls so we've had to hire another company to get us working.