I called this business to ask about appraisals of antiques. They were very nice but told me that…read morethey do not do appraisals. I'm very thankful that I do believe if this was something they did they would be pleasant to work with. Just a feeling especially considering other responses I got from other antique stores in Galena.

I consigned a lot of my mom's jewelry to Joe at this shop. A year later I was still getting checks…read moreas it sold piece by piece. Very fair and easy way to sell. It must be good stuff! Or they're not interested. Now I have more and will eventually get over there to consign it too. Thanks for way and trusting business dealings.

I had a deeply disappointing experience with McCoy Jewelers that I feel compelled to share,…read moreespecially for anyone considering them for something as costly and meaningful as an engagement or wedding ring. After reading yelp reviews, I was drawn to them based on the reviews and them being a small business and operating since 1973 I took in my late father's vintage wedding band to have it resized so I could wear it. The original size was 10.75, and they measured my finger at a small of 9.25--a reduction of 1.5 sizes. They quoted me $250 for the job, with half due upfront. The technicians were articulate and displayed skill. I trusted their expertise and left the ring in their care. When I picked up the ring, it felt uncomfortably tight. Their response was simply, "Give it a few weeks." As time went on, the ring became so tight I couldn't wear it at all. When I returned, they insisted the work was done correctly at the time and blamed my finger for supposedly changing size. They offered no solution, only excuses. I asked them to resize it to a 9.5 or 9.75 so I could wear it. The refused. When I tried to discuss my concerns, the owner dismissed me with condescending double talk, suggesting I was just a difficult customer because I hadn't worn jewelry before. I felt insulted and taken advantage of. To add insult to injury, they kept the gold removed from my ring during resizing. For a typical men's gold band, reducing by 1.5 sizes removes about 1.2 to 1.5 grams of gold--worth roughly $120 to $150 at current prices. Ethical jewelers follow the practice of returning this gold to the customer, but McCoy's did not. Instead, they kept it, likely to resell or reuse, which felt dishonest and exploitative. It's important to mention that getting engaged and dealing with expensive and meaningful jewelry for a lifetime is already a stressful time. You need to be able to trust the people you're working with. Unfortunately, McCoy Jewelers only made the process more stressful and left me with a bad taste. Eventually, I had the ring properly resized at a reputable jeweler in Chicago for $85, and now it fits perfectly every day irrespective of the time of day, the weather, or my body temperature. In summary: McCoy Jewelers overcharged, kept my gold, failed to stand by their work, and treated me poorly. I support local businesses whenever I can, but I cannot recommend this one. My experience shows that, at McCoy's, the customer is definitely not always right.

My Fiance and I have had a great experience with McCoy Jewelers. He went to McCoys and got my ring…read morecustom made to how he wanted it to look like. They were great with communication and getting it done in a timely manner. We recently went back in to get our wedding bands made. We are on a time crunch and they were amazing at getting us different designs that we were looking at within two days. They all have been amazing to work with!

Former Employee and now forever customer…read more Planted was an excellent place to work. The owner, Laura, does her absolute best to make sure her employees are paid well, respected, and nourished. She surrounds herself with a team that has strengths different from her own and from each other. The quality of their products is top-tier. Laura has invested a lot into finding ethical, high-quality products and vendors. Planted's pricing is fair, and they value plant care above all else. Matching plants to people's needs and abilities was more important than a sale ever was. I only left Planted to pursue graduate school. Whenever I have the chance, I make trips to Dubuque to visit Laura and Planted. Who can say that about their boss?

House plants look great. Few gifts and it is nice that you can find local art work…read more Staff is friendly. Pricing is reasonable.

Cliff & Becky stock very unique one of a kind antiques you don't see elsewhere! It is so fun to…read moreshop here! They are both very knowledgable about EVERYTHING in their store. Check it out :)

Very nice selection of antiques with appropriate pricing. Owner is very friendly and helpful. I…read moreplan to go again!!

Amazing store. The owner is very very nice. Huge selection. Felt like she had every material…read morepossible. Locally dyed yarn for sale that looked great. Average pricing for a LYS in the Midwest selling high quality yarn.

I had an amazing experience at this yarn store. I was looking for yarn to complete a charity…read moreproject of Hats for Homeless Women and the owner directed me to the special clearance section along with a perfect pattern. So pleased with the service and selection of yarns.

I wandered in to see if they had any jewelry that I wanted. I didn't need any--not by a long…read moreshot--so I'm actually kind of glad they didn't have anything that caught my eye this time. But they have an extensive collection of jewelry, all throughout the store, of differing price points so if you have a jewelry fetish you'll be in your happy place. In addition to the jewelry they have some clothes and a larger than expected collection of shoes. The shopkeeper was helpful when I was looking for something with iolite, trying to track down whether there was something. No luck but I appreciated the effort!

We stopped by this past summer with my elderly mother from California. My mother was still grieving…read morefrom my father passing away just 6 months previous. We stepped in to find a Dragonfly pin. I believe it was Heather or Jane that quickly showed us a case that had one that was perfect. We felt so comfortable in the store as we said it had good energy. I returned today with my husband and yet again drawn to the jewelry buying an OM bracelet and a Dragonfly bracelet for my mom. As far as the clothing, I found a beautiful top that was reminiscent of my traveling days through India and had to have it. Wonderful things in this store, wonderful energy. Once again greeted with such a friendly smile, great conversation and even a hug. This store is a true gem in Galena.

Always friendly. Love Rebecca and her husband. Always extremely helpful. Great prices if your…read morelooking to buy something on a budget. Always trending. Great rugs!!!