Tieler was extremely helpful when I went to drop off a package. Something I've never done before…read more He explained it to me thoroughly and went that Extra Mile to make sure that I was confident my package would be returned.

I wanted to buy a phone and was still deciding. There were only 1 or 2 IPhones to choose from…read more While looking at one the clerk began plugging it and began transferring info to my phone before really making up my mind. Told him to wait a minute and by then it was too late. Now know that it was too much money and a few days went back to ask a question and the clerk looked disgusted. I am 83 and need better customer support. Very disappointed!! Tried to return the I phone and was refused even though it was purchased two weeks ago on Friday January 23

he was great! they did a great job in fixing my headphones. super fast service at fair priceread more

They do a great job with being efficient but they recently replaced my screen this past march and…read morenow my touch sensitivity will shut off and I have to constantly turn my phone on and off to reconnect my screens ability to function. So they are fast but might be too fast and miss some details with reconnecting a new screen to you phone. I have gone other times and it has been great! It was $125 for new iPhoneXR screen so it is definitely on the pricey side. Sad that this last time has made my phone more difficult to use. A refund or re-repair would be lovely but I have lost that receipt since because I am used to trusting their services.

I needed a new battery for my car so I went to batteries plus on East Washington. The person…read moreworking was very kind. He was the only one working and said to be honest he said it might take a while because he was the only one on the premises and would have to help other customers as they came through. Just so I was aware. He did not have the battery for my Hybrid and was very apologetic he could not assist. He recommended I go to the dealer and see if they could do better. I appreciated his kindness, honesty and recommendation. I go back there for batteries.

Worst service I've ever experienced never go here also employees do not care at all if you are…read morelooking for battery's do not go here

While doing my research on tech replacement stores, this place offered the most affordable price in…read moreMadison for macbook air screen replacements. Great thing was, I didn't even have to take a bus to get here! This place is conveniently located on State Street, a fitting spot for students who go to UW- Madison. The repair took a few days because they had to order the part but once it came in, the actual replacement only took a couple hours. By the time I got out of class, my laptop was as good as new. I did get a used part (because it was cheaper and I'm not rich) so there were small scratches but not that many (2-3 perhaps) to actually complain about because they aren't distracting let alone an eyesore. I liked that they did have the option to get a used part, though, instead of getting a brand new one for way more. I did wait a few days before submitting this review because I would've jumped on yelp as soon as I got home from the store but I figured I should wait to see if any malfunctions occurred before I start raving about my experience. Lo and behold, it's been almost a week and my computer is still doing great. One thing I'd like to point out is that the people behind the desk have great costumer service. The guy that I communicated with added some additional services that were of no cost like lightly cleaning my keyboard and adding a screen protector which I found to be really nice. I've already recommended my friends to this place and will come back if I ever need their services again (but hopefully not for my sake).

I ordered 9 MacBook retina computer keys on eBay from Rocket Cell Phone and the service was top…read morenotch. We received the keys quickly and because I had initially ordered 1 and really needed 9 they called me to clarify my order to make sure I was satisfied. Thank you Rocket Cell hopefully I won't need you again but if so I will not hesitate to contact your company!

I just loved this service shop! I was a walk in about 30 minutes before they closed and the…read moretechnician was extremely polite, took my laptop concern and handled it right away. I explained that it was urgent and the reason why, I offered to pay him whatever necessary to fix it right then and he was extremely accommodating. Thank you! Liz

The guys at 3771 E. Wash were knowledgeable and quick.....really impressed by all they were doing…read more And Christian spoke Spanish so my Mexican husband could communicate. He diddled with a strange OS and had us going in no time.

I forgot my password to my MacBook and totally messed everything up. I took it to Wes and he had it…read morerepaired in an hour at a very good price. Very friendly and professional. I highly recommend Diedrich Tech Repair for your tech issues.

Reliable, affordable, pleasant. More importantly, Wes is an excellent analyst, not looking to break…read moreyour bank, honest. He has been helpful on phone problems, laptop, printers and general advice about computers. And helped me purchase an appropriate printer when mine was starting to chronically act up. Highly recommended. Glad he is in Galena.

I don't know a ton about record players as I've just started buying records and I bought a fairly…read morebasic player. But the needle broke and I needed a replacement and I stopped here. I didn't have an appointment but they let me in and they couldn't have been nicer. They had the part and showed me how to change it out. When I decide to upgrade my record player I'm coming back here. They earned my business. Thanks guys.

I've purchased multiple pieces of equipment, accessories, furniture and have also had my vintage…read morepreamp serviced by Russ. Russ and Calvin are very knowledgeable about vintage equipment. Talking with them takes me back to the 70's and 80's when I'd be reading Stereo Review magazine while dreaming about system upgrades. If you're interested in going the vintage route, and I think you should, these guys are a great resource.