Well-maintained, well-staffed, and fun! I brought three of…read moremy grandkids aged 3 to 8 and they loved it! So did I! I don't know why more grandparents are out there jumping. It's a good workout and fun to share with the grandkids.

The amount of stink and smell in this place is both astounding and impressive. Every step I took…read morewas like walking into your local gym. This further made me question the cleanliness of this place, though I didn't ask if any of that has been done prior to daily opening or periodic sanitizing at different times of the day, so I don't know. I arrived shortly after they opened on a Saturday and it began to fill up pretty soon. I recommend not going on a Saturday and perhaps select a weekday to reduce the amount of stank you may experience after a busy week of boredom for your kids. Add to my experience, a family of obvious locals who blocked the areas where most patrons would walk, and I get the feeling they did it on purpose as a show of force from the 'hood. While there, the lights went out for a section of the building. That is a scheduled and planned light-out due to an hourly attempt to allow the kids to 'party out'.

We hosted our 5 year olds birthday party here in May. I was somewhat nervous because my husband was…read morein charge since we have two kiddos who celebrate May birthdays, we split the responsibility. He did amazing choosing this place! Upon arrival the manager and staff were very welcoming and accommodating. Jakayla, NyNy, and Paris were very attentive in helping me set up. The party area was clean. The only disadvantage was that the parties are hosted upstairs. This could pose a challenge for those that require accessibility. The pizza was fresh and hot. I tried some of their hot wings that I shared with a few parents and they tasted amazing. With 10+ kids running around from our party, regular traffic, and an additional party of about 10+ the staff assisted and smiled the entire time, up until the time we departed. Everyone enjoyed even the adults and they raved about it weeks later. Great job to the young ladies and their excellent service. Shout out to the manager on duty during our time there as well!

This place does not heat well when it's cold outside. It was 59 degrees in the building. I…read moreunderstand trying to keep it cool for sweaty kids jumping everywhere but it was extremely hard to get comfortable as an adult. The staff was kind, the prices are great, and my kids have a blast every time!

It's my grandson's 4th birthday. So, we came here to celebrate his birthday. Him, his baby sister…read moreand their cousins had a great time. They jumped for 2 hours straight. We will definitely be back, soon. :-)

The Get Air Fayetteville Trampoline Park is understaffed and the available staff is utterly…read moreuntrained. Earlier this week, I brought my children to the park along with family friends. The place was packed, but there were only two teenage employees working with no manager on site. At some point, there was a problem between some kids and, subsequently, their parents. While the parents eventually resolved the issue themselves, the teenage employees looked lost and unprepared to respond to any issue that might arise. A manager was called on the phone and showed up some time later. Even the manager seemed flustered and over-reactive, given the parents had already resolved the issue, and one party had already left. The manager mentioned that he manages three different locations, simultaneously. As well, he stated the two teenage employees, charged with being responsible for a full capacity facility, had only been employed for a week. Overall, Get Air Fayetteville was under staffed for the customer capacity. Further, neither the management or the staff were prepared to be available or responsive to customer issues. As a customer, I left feeling unsafe, and that, ultimately, the priority of this establishment is having full capacity, even if management and staff are unavailable and untrained. Patronize at your own risk.

If I I could base this on just one of the managers (blue shirt) we encountered I would give it five…read morestars. She was very friendly and very helpful in all of our encounters. Wonderful person! The other worker we encountered monitoring the courses was unfriendly and when asking her questions she told me to check the signs instead of just giving me an answer? She seemed unhappy to be there. This place is just dirty. We were first jumpers there on the day we visited and there was trash on the floor, food crumbs, hair and debris on many of the trampolines. They even had trash (candy bar wrappers) under the playground area for small kids. The cubbies for shoe/belongings storage had trash, used rolled up jump socks, and food in them. One area during our visit was down for maintenance even though you still had to pay for it in ticket pricing/there is no discount. I left wanted to sterilize my kids. We have been to other trampoline parks in town and I was a bit baffled by this one. Again, as first in jumpers the place had clearly not been sanitized or cleaned. This is middle of the week so I am curious as to how often they even take precautionary sanitizing measures? For $87 after tax this was totally not worth it!

Sad...We have been members here for a couple of years. Brought my son here to meet his cousins and…read morethey said the account was past due. Asked my wife and said it should be good. Turns out they changed the way they do memberships so it automatically defaulted the account. Now you have to pay for a year up front. The young lady(not really her fault) couldn't explain much and didn't ask a manager. Said I couldn't do anything until I renewed for a year or bought a new day pass. Had to buy a day pass for my son just to play on something we had been paying for all along or so we thought. It's not really about the money but would have been nice to know since we thought we were up to date. This is similar to why we came here from sky zone. Members for years and one day they never heard of us and said we weren't members. I think we are done with the jump houses.

Took my son here and he had so much fun. Great value for the experience. Very clean. Lots to do for…read moretoddlers

Decided to go here to allow granddaughters some funtime…read more.. The associates were quite friendly...noisy but what you expect, this joint is for kids!!!! Loved how the staff takes cautious measures for safety.....

Even though this place represents something that seems like a personal hell for me, it serves the…read morepurpose it is supposed to and does it well. The reason it is my personal hell - tons of other people's kids interacting with my kids and germs and no sports on TV and no cold beer and it just seems terrible. But when we were invited to a birthday party here, my kids were excited, they were going to get fed and they were going to get a TON of energy out leading to a good nap. I like that they have a system for making sure kids don't go missing. They do matching invisible stamps that have to match the kids with you before you leave. When it comes to young kids, you can never be too safe. Especially in a place like this with tons of nooks and crannies. My kids had a blast and it seemed like every kid there celebrating a birthday felt special. I'm not sure of all of the logistics of hosting a party here. But it seems very easy on the parents with built in entertainment for hours. My biggest regret is not having a place like this when I was kid... oh and no sports or beer.

Super fun that was good, but I do think the change wasn't as good as the original but staff is…read morefriendly. You can play for hours and sweat and it's so fun. My kids stayed for about five hours

I was honestly a little nervous about coming because I saw some negative reviews, but I'm so glad…read morewe gave it a chance! The prices were very affordable, including the admission, snacks, and drinks. My son had an amazing time and didn't want to leave! If you're expecting a luxury play place, this isn't that--but it's a fun place for kids, and that's what matters. They have bounce houses, obstacle courses, and a separate area for smaller children to play safely. Overall, it was a great experience, and we'll definitely be back!

Me and my son love it, they are very clean, it just doesn't seem that way because the place is…read moreolder. I always see them coming by to clean and it actually doesn't smell bad at all. The music is very kid friendly and their wing combo is a 10/10! To be such a huge place, $10 (weekday) is not a bad price at all! If you need food and a place to do some work while your little one plays guilt free, this is the best.

Son's birthday. He wanted a party this year. It's summer so we opted for a weekday hoping more kids…read morewould be in town and able to come. That aspect worked with an 85-90% turn out. This place is huge. Trampolines, foam pits, dodge ball, a ninja warrior course, a blob to jump into, raised basketball goals and more. The party gives you an hr of play with 30 mins or so in the party room. You don't get to return to play... which is lame. It's expensive for an hr of play. $20 bucks per person. Additionally, I had to pay for my 3 yr old and had to pay for myself to accompany her. Pricey but fun. Kids had a blast. They wanted to play more though. Wife made the reservation. I didn't know the details and was a bit disappointed with the limited amount of play time. The party room was adequate. The hostess was absentee which appears to be a systemic issue based on the other party review. They brought the coolers in for my wife and threw a few plates and napkins in the room and we didn't see her again until it was over. They shorted us on drinks. We bought extra pizza. They allow outside food which is nice. Overall great time for the kids. Super tiring. It was tough to get out of ball pits FYI! It's not private. It's gen pop / players and party goers. Next time I would likely see about letting the kids play for longer and skip the party room/ hostess scenario. It was of no material benefit. The little girl that was our assigned hostess appeared way overbooked and simply couldn't keep up which is a managerial issue. Overall a good time. Made my son and his friends happy so at the end of the day that was all that mattered.

You get exactly what you come for! I come here with friends to unwind and it makes for a fun…read moreworkout. My shoulders are always sore the next day from climbing out of the many foam pits. There's a zip line, several "free jump" areas, sports/dodgeball, slack lines and ropes. I learned how to do a backflip here, something I'd always been too afraid to try! I'll be back plenty more times.

It's so fun my brother was at his 10th birthday party his real birthday was the day before…read moreyesterday and I'm 20 and we went to sky zone for it and me and him got our wristbands I went to the gigantic orange slide that has a ramp he went to the swing then 2 hours later we ate then got back to playing and it was so fun their food is great and anyways that's it

55$ for one adult and one toddler all that needs to be said…read more Last year came for 7 dollars thats beyond horrible its a thursday