I am highly unimpressed by the policies, cashier, and manager at the Xanadu Skate Center in Columbus, GA.
I brought my 7 year old daughter and her friend to this facility to skate. My other two daughters rode with me, so we could catch up before my oldest left for college. I expected to have a relaxing evening supervising the younger ones while chatting with the older ones. I was informed of the skate center's ridiculous policy to pay for adults to watch their children while skating. When I raised my safety concerns, the cashier was quick to point out that it is skate at your own risk. I explained to her that I wasn't interested in liability. Instead my focus was solely on safety ranging from injury to kidnapping. She looked at me stupidly and told me that I'd have to take my chances.
I then requested her advisor. When she arrived, her blank stare and inability to address my concerns reiterated why it was inappropriate for her to be a supervisor and in a decision making role. She could not answer my questions nor did she try.
Since paying fees to watch these kids, I have watched the 5 guys who appear to be in charge of the skating rink area laying on the floor, playing on their phones, dancing/spinning in a group in the center, etc. The only activity that I have not witnessed is their attempt to watch the other skaters.
I have also watched one reckless skater constantly cutting off others causing several to fall without ever being addressed.
It is highly irresponsible for this business to charge me to supervise my own children. If the business could ensure that someone was personally keeping an eye on these children, then I wouldn't be so upset. However, the lack of regard for the safety of its patrons is irresponsible. read more