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    Surfside Realty

    1.6 (85 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

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    surfside realty is a super shady company to rent from. I have tried to leave reviews in a property I rented from them and they continue to delete the review. Why you ask? B/c the house we rented was complete garbage. Mildew, pee soaked and sandy beds. House was smoke free but smelled like smoke, and was so bad you could smell it on clothes. The AC and cable didn't work, only to find out the AC was controlled remotely when an AC tech came out and said he couldn't do anything that it was controlled by owners remotely Be very cautious when renting from them PALMETTO BEACH HOUSE Is the name of those house.. I posted a photo of my 1 star which they will delete

    Mold on the door seal
    Leslie M.

    We checked in for a 2 week stay in a house just off the beach late on Saturday June 6. We began loading groceries into the refrigerator - which immediately began making a horrible racket. Since it was late, we didn't call the management company. Sunday morning, the refrigerator was still making noise so we called. Mid afternoon, a representative showed up, checked the unit and determined that the piston on the compressor was failing and that the unit needed to be replaced. Monday, we called again - twice - to check the status and to report that the shower in one bathroom wasn't draining. We found out that the previous tenant reported the issue with the fridge. Tuesday, we called again and the management company delivered a "back up refrigerator" that was less than 10 cu ft (280 L) (for a house that sleeps 14). The fridge was moldy on the door seals and the one of door shelves was broken. The GFI plug was broken. They didn't fix the shower drain. Tuesday night, the original fridge failed and we moved it to the deck. When we plugged it in, it started working again, but still rattles tremendously. We moved the much smaller fridge into place. Wednesday, we called AGAIN. They finally came and fixed the drain. Thursday, we called AGAIN - TWICE about the refrigerator to find out when they would be replacing it. Friday (now almost a full week into our stay), we were told that they may not be replacing the fridge until we leave NEXT SATURDAY - June 20. So, at this point, the management company has known about a failing fridge for more than a week and have only delivered a MOLDY broken fridge in replacement. We will be following up with a report to BBB.

    Gathering place

    We were booked for this house mid August for a four day stay for a last family vacation with a grandparent who has terminal cancer. Today surfside canceled this trip saying the owners have major construction repairs that need to be done during our stay. They were not accommodating in trying to find us an alternative. I'm now suspect on the cancellation as I'm guessing the owner wants the house that week or not Happy with only a four day rental. Normally don't write a review for a place we haven't stayed at yet but want all people with current reservations to think about a couple things. One the property might not be safe, secondly the owners and Surfside might just cancel on you, so have a back up plan. I would suggest future renters to use a different realty company and definitely would not rent Gathering Place as it might not be on a condition as advertised. I would have given zero stars but won't allow to post without one

    Not one, but 2, broken can openers?

    We have requested service EVERY DAY since the first day of our stay. We are on day 6 and this business has consistently failed to respond to our needs! Refrigerator doesn't work AT ALL. TWO DORM SIZED refrigerators in the unit that sleeps 10-15 is absolutely insufficient! The fact that they were in there upon our arrival was a bit confusing ... only after we loaded the in regular house refrigerator with all of our food, dairy, and ice and went to the beach, returning hours later did we realize our dairy products were warm and the ice melting! Absolutely ridiculous! No ice maker available causes us to constantly be going to the store in the 90* weather. The television is locked up with the previous renters account and no password! Light bulbs burnt out in a dimly lit place, poorly stocked unit is a BIG miss for the investors! Broken & CHEAPO utensils & pool "furniture" are disgusting. Our first clue that this group is less than the most unsatisfactory should have been when they couldn't tell us anything about the unit other than what was in the l We are a group of 60+ year old responsible adults who paid a LOT of $ for this rental & have apparently been all too patient with this business! Use Elliott Realty, Garden City Realty, HolidayHomes, Palmetto Vacation rentals, VRBO, ANY GROUP other than this group!

    Darcie D.

    If I could give this place no stars I would! For a brand new house this was nothing that I was expecting!! House was disgusting! I don't even think they cleaned it. We seen at least 8 roaches and a trail of ants during our stay. The furniture was cheap and uncomfortable. The pillows and blankets were exactly hospital style. There were no screens on the fourth floor. Definitely a safety hazard for children. So charged me $300 for a baby drool on one of the bedspreads that probably cost $25 from Walmart. I got charged $1000 for "pet hair on a pillow" when I don't even own dogs. My niece is mixed and has hair breakage as I tried to explain to the manager Travis. This company is a total scam. It took me at least 50 calls to answer. I will spend my money at dunes from now on!

    A Carolina Sunset - Stay week of July 19th, 2014
    Adri T.

    Rented "A Carolina Sunset" from Surfside Realty for a week's stay for July 19th 2014. From the time we arrived at the property we had ongoing issues 1. Pool was not cleaned. There was constant debris in the pool from clogged filters and the pool not circulating water. Plants overhung the pool deck and created a huge mess. Pool was later cleaned, but not on schedule. Pool also has several damaged areas which caused stubbed toes, etc. We also had to request that two large areas of poison oak be removed from the landscape area around the pool. Luckily the fella taking care of the pool was not allergic. 2. Golf cart included in rental was not on site as promised and had to be phoned about before being delivered the next day. Golf cart broke down multiple times and would not go faster than 13mph. 3. Grills advertised were not on site until requested. Then, once called for a grill was delivered. 4. Entire unit was FILTHY and has not been cleaned in a very long time. Carpets were nasty, tiles broken and dirty, banisters dirty, table dirty, ceiling coated in dust, all vents coated in dust, and a dirty diaper was found under a bed. We cleaned the unit for several hours upon our arrival. 5. The unit is run down and needs maintenance. Appliances are not in good shape, tape on fridge shelves, half of shelves missing, toaster broken, tvs old, furniture stained and water marked, bedding old and tattered. 6. Spoke to "neighbors" multiple times and they were having similar issues with a non working dryer, slow internet, an unclean pool etc. If you are considering renting from this company please do your homework on the unit. Highly recommend avoiding 115-B North Yaupon Surfside Beach, SC 29575 - A Carolina Sunset.

    Roaches galore!

    Just returned home from our stay at Palmetto Paradise in Surfside Beach. We had showed up early and called Surfside Rentals to see if there was an option for early check in, as this has been allowed in other vacation homes through VRBO, but instead we were scolded by a staff member who told us we were "trespassing" and not to "tamper with the keypad", and that if the cleaning staff saw us they would feel "unsafe" and not come in and clean the house. We went out to kill time and when we returned at check in we were greeted by a house infested with cockroaches! There was a broken bunk bed, rugs were dirty, floorboards were coming up, stains all over doors and baseboards, outdoor furniture was rusted and cushions worn out. The indoor couches and pillows were very worn and we covered all fabric furniture with bedsheets! One room in particular was named the "roach room" and avoided at all costs! The hot water lasted no more than 5minutes and no cleaning supplies (not even a broom was provided). Super uncomfortable vacation to day the least, we even left a day early!The location of the house was great, pool was awesome, lots of activities nearby, and beach was walkable distance BUT everyone was stung by jellyfish so kids were scared to swim! Will not be using Surfside realty again and suggest you do your research before renting from them! We have had better success on VRBO being in direct contact with home owners!

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    4 years ago

    Surfside Reality was rude, unresponsive and disorganized. I would never rent a property through them again.

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    Surfside R.

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    Ask the Community - Surfside Realty

    Keyless entry vacationers... is the 430 check in accurate?

    Please check with the Director of Rentals on this .. call 843-238-3435

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    Review Highlights - Surfside Realty

    It was a short 2 minute walk to the beach but we had a private pool as well.

    Mentioned in 3 reviews

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    Grand Palms Resort - Front Office

    Grand Palms Resort

    2.6(7 reviews)
    1.3 mi

    I booked through RCI. I have been here before so I knew what to expect. The last time it was…read morePlantation Villas or something to that effect. They changed check in from the front of the building to the back so if you follow gps, turn onto Platt Blvd or you will drive in circles. Easy check in and check out. I called ahead to see if the room was ready. I was able to check in early instead of 4pm. The grounds are taken care of and the resort is clean including the rooms. They fix anything brought to their attention quickly. The outdoor pool is beautiful. Very large and goes to 4.5 feet. There is also a small kids pool and a great hot tub. There is a snack bar at the main pool. Music plays starting from 10am. Pool opens at 7 and closes at 10. I don't think people know because the pool is empty up to 9am. If you want peace and quiet for a little bit, go when they open. Towels are provided for beach and pool. There are events during the week at the pool including a hula and fire show starting at 730pm which runs about an hour. I suggest getting there before 7 and sitting on the side of pool closer to the stage. It's harder to see when people start standing up and blocking the view. There is also a kids pool and play area across from the main pool. There is a lazy river in that area. There is also an indoor pool and game room which I didn't visit. A nice added feature is the beach shuttle. It runs every hour between 9am and 4pm. Return trips are 1015 to 515. It's about a 10 minute ride to the beach. You could drive, it costs $2 per hour for parking at the public beach. I always enjoy my stay here. Would definitely book again.

    I stayed at Grand Palms in October in a 2b/2ba presidential villa with a friend. We really enjoyed…read moreour stay! Our villa was clean and tastefully appointed. Having access to a full kitchen was extremely helpful, especially since my friend had recently had surgery and her diet was limited as a result. A trip to Publix set us up for the week. There are shuttle buses that will take you to the beach and Broadway at the Beach (a massive shopping and entertainment center). We took advantage of both. They have programs offered every day, though a lot of them do have a fee. They have state park passes you can borrow for the day (we grabbed one and headed to Huntington Beach State Park, which I loved!), which is a nice bonus. The pool and hot tub were clean and not crowded (though being there in the fall probably had something to do with that). There was some construction going on across from our villa, but it wasn't terribly noisy. All the staff members we encountered were kind and helpful. I would definitely recommend the Grand Palms Resort!

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    Grand Palms Resort - Front Office Lobby

    Front Office Lobby

    Grand Palms Resort
    Grand Palms Resort

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    Old Colony Realty - Have a romantic retreat at Shores of Surfside I 104

    Old Colony Realty

    1.8(10 reviews)
    0.1 mi

    My family spent Thanksgiving weekend at a beachfront condo over Thanksgiving weekend (Wed-Sun)…read more They were closed when we arrived at 1:30, closed Thanksgiving, which was expected. However, they were open 12-3 on Friday. I emailed the office Thursday to advise the condo was beautiful, but not clean. I even emailed these pictures. I know the e-mail was correct because I had contacted them a few times prior. Not only did they not come to clean, or at least bring me a cleaning tote, but they didn't even bother to call or email me regarding the complaint. It's been 2 weeks. When you have to pay It in full 30 days prior to arrival, it should be clean. They also want you to run the dishwasher, which is impossible without dish washer detergent. Duneside III #206 is right beside the pier, but it's noisy because it's at a busy intersection and the windows facing the road are old. (And filthy) Patio door and window need screens. Barking dogs and rude guests who get in after midnight and stand outside your window talking. If I owned that condo, I would expect the rental company to clean it. Not swiffer, clean the pics, the baseboards, the doors, cabinets and window sills. You pay them to do these things. I have fibromyalgia and needed to soak in the bath. This is their idea of clean. The view is gorgeous, but I don't think we'll stay here again.

    After my transaction with Mary, I was left dealing with a financial loss and dispute-related burden…read morethat should never have happened. The experience raised serious concerns for me about professionalism, communication, and accountability. Based on my firsthand experience, I would not recommend working with her.

    Photos
    Old Colony Realty - Ocean view from Pierview house.

    Ocean view from Pierview house.

    Old Colony Realty - Sales, Rentals & Property Management 843-238-0234

    Sales, Rentals & Property Management 843-238-0234

    Old Colony Realty - Cooper's Lighthouse is a 4 bed / 3 bath house with a private pool only 1 block from the beach!

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    Cooper's Lighthouse is a 4 bed / 3 bath house with a private pool only 1 block from the beach!

    Surfside Realty - vacationrentalagents - Updated June 2026

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