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    Old Colony Realty

    1.8 (10 reviews)
    Closed 9:00 am - 5:00 pm

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    9 years ago

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    5 months ago

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    Samantha N.

    Hannah, I will forward your comments to the HOA side of the office.

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    4 years ago

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    People searched for Vacation Rentals 483 times last month within 15 miles of this business.

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    Dunes Realty - Popcorn ceiling and condensation don't mix. Sent pics

    Dunes Realty

    (61 reviews)

    We have used Dunes for decades and love the staff, however the maid service was horribl…read more We rented 2 condos ocean front in Beach House, neither were cleaned by 4, which was check in time. We did get a text saying the rooms were ready but the cleaning staff made us wait another 20 minutes in both condos. At condo 115 the clleaning lady came out sweeping dirt and sand out the door. These ladies were rude and pushy as if we were inconveniencing them. Once we were in both condos were still dirty . The beds were made with dirty blankets, under the bed had trash and sprite bottles. There was some dirty dishes in the cabinet and the refrigerator had catchup splattered all one the bottom right side. The washer vent was broke, I called and reported it and a maintenance order was supposed to have been written up but no one ever came. The floor in one was sticky and both had uncleaned bathrooms. We basically cleaned it ourselves and Lysoled EVERYTHING!!!!!

    Sorry this is so long but I feel the needs to be said. We have been coming to Garden City and…read morerenting from Dunes Realty for many years with some problems but minimal. We rented a home for our family of 13 (8 adults and 5 children between the ages of 6 and 14) for the week of 7/25/26 to 8/1/26. After securing the home High Cotton in August of 2025 with the $100 deposit, I was contacted at the end of 2025 and told High Cotton would not be available for the 2026 rental season and we would have to pick another home. At that time the only home available was Yo Bay B. The picture looked ok and I was told my Dunes staff that the property was older but in good shape. Nothing could be further from the truth. We arrived on 7/25/26 to the owner of the property Paul standing in the driveway. The first thing he told us was when you are ready to rent again here's my card call me directly and I will save you some money. We proceeded into the property and were absolutely shocked at the condition of this property. There was random junk everywhere under the house. 5 old grills that did not work. The outside bar was cut in 2 pieces and had junk piled behind it (at big screen TV and random other junk. Outside fridge was absolutely disgusting, mold and smelled like old bait, the freezer worked but the fridge did not. The dock was in need of repair, the end board was completely loose and there were nails sticking up all over. We did not allow the children to fish off the dock it was so bad. There were old paddles boats and an old canoe laying around the outside of the pool fence. The grass had not been cut and there were weeds growing everywhere. Birds and spider nests and cobwebs underneath the house. We entered the downstairs bedroom and discovered it was nothing but a storage room that had a bed, a makeshift shower and sink and a toilet that was not secured to the floor properly. Missing tiles on the floor and a dresser that was not usable due to all kinds of junk, cables, etc in the drawers. Also an old humidifier, old vacuum clean, various old brooms, old pieces of sheetrock and some kind of little black bugs all over. My husband and I decided to take that room because we did not want our children or grandchildren to have to be in that dirty, junk room. As we went upstairs we found the the shower curtain in one of the kids rooms was moldy as well as the ceiling of the upstairs bathroom. Again random junk everywhere closets unusable due to window unit air conditioners being stored in them. After only being there a few hours, we noticed ants in the bathrooms and then the worst were the roaches in the kitchen. We had to get up every morning and wipe down the kitchen because they ran all over the counters, sink, wall, etc. We would see them run up the walls behind cabinets as we were sitting at the table eating. We called Dunes right away and guess who they sent to take care of it, the owner Paul. He gave a million and one excuses as to why there were bugs and junk and the unusable fridge, etc. and gave us the keys to a golf cart and said we could use it no charge. Nice gesture but that did not change anything with the condition of this property. I am completely disgusted by the way Dunes handled this. If they didn't bother to check the property shame on them, if they did check the property and still rented it shame on them. I don't mind older beach homes, in fact I love them but I can't tolerate dirty and roaches (these were not the Palmetto bugs they were little yellow cock roaches) I am completely disgusted that we paid well over $8,000 for a week at this house. Our family comes from several different states and we all drove between 8 and 10 hours to get there. We all look so forward to being able to spend time together in our favorite place, Garden City. There was nothing we could do but try to enjoy our time with the family and hope no-one got sick from the mold and bugs. Dunes was notified 3 times while we were there of the condition of this house and again when we got home. I sent pictures and details. So far we have had no response. After so many years I am sorry to say we will not be renting from Dunes again. Here is an update: A couple hours ago I was contacted by Ryan the General Manager of Dunes. He was very apologetic for the many things that were wrong with the house and offered to refund a small part of our rental. It was very unexpected but very much appreciated. I believe from his response he will do his best to have the owner correct these issues or it will be removed from rentals.

    Surfside Realty - Private Beach Access

    Surfside Realty

    (85 reviews)

    7pm Where are the towels and linens we…read morePaid for????? Still have the disgusting dirty ones blocking The steps!

    We rented a vacation home (Lone Palm) thru Surfside Realty the first week in June 2025, from…read moreSaturday to Saturday. We needed a home with lots of bedrooms & baths...since we were a family group of 16. This home checked all the boxes - plenty of parking, a private pool & beach front! Our initial contact & customer service thru out our vacation week was great. They were prompt & friendly while booking & answered all our questions. Upon arrival we discovered many issues with the home. Primarily cleanliness, the home was dirty & really needed a deep cleaning. Surfside Realty responded quickly to our concerns & offered to send someone out to clean immediately. Because we had already unpacked & were there for a day we did much of the cleaning ourselves. We also didn't have internet & cable for a period of time. Surfside took care of this right away as well. The home's furnishings were outdated & some updating was needed too. For the price we paid I felt that could have been better plus providing better quality bath towels, a gas grill & removing the plastic coverings on the bed mattresses. That being said being right on the beach with private access, the beautiful ocean view, having our own pool & the spacious floor plan...we were happy! Note: Surfside Realty sent a partial refund due to the issues & that was much appreciated. Their customer service & response time was wonderful.

    Old Colony Realty - vacation_rentals - Updated August 2026

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