Match Property review: I was optimistic within this management company. I had moved into my unit in Surfside Beach, SC on March 27th, 2025. Morgan was aiding me at the time and was very wonderful during the inquiring process. I did not receive a walk through however she was able to let me check out the property. I build homes for a living and have walked through inspections. I didn't notice any major attention issues. However, the housekeeping was below sub par. A few days later I noticed a water spot after a large rain. (Thinking maybe the roof was leaking.) Turns out the AC units draining system was not professionally installed. I had contacted Morgan to get maintenance. She was very adept to communication. However, the maintenance team was lacking luster and not reactive at all. After a few days I had repaired it myself and communicated that to her. Maintenance showed up the next day to resolve the issue; however, I informed him I had already repaired it. I did notify him that there was water damage on the sheet rock just below the unit next to the air return ventilation. He assured me that he would repair the water damaged spot and repaint. I waited a few weeks, then a month passed and there was no communication. Had inquired a couple of months later with Morgan. She informed me she did not work there any longer. Flash forward to November 11th, 2025. I had been out of town due to work for a few weeks. Returning back to my unit, finding out my stove had not been working as it threw an error code. I had informed the company, and they stated they would send someone out to check it out and repair or replace. A week went by with no communication, and I reached out again. They informed me they had reached out to the actual owner of the unit. This process went on for over a month. No stove, causing expenses to prepare food elsewhere or order out. This was finally resolved close to Christmas. During this time, I was unable to make a rental payment and asked to postpone but no response so I was charged $175.62 in late fees. I had reached out to the owner, Mr. Leopard. After some back and forth dialect he had stated the company does not discount rent for the next month or refund late fees and it would come out of his pocket. However, I have not received that reimbursement. The new point of contact Sarah when she was asked by myself when I get my security deposit back, she stated I never paid one. However, around an hour later she stated she made a mistake. I am thankful she rechecked her sources. However, had she not I would be out that as well as the $175.62 in late fees for the month of December. She did inform me a cleaning fee would be assessed upon moving out. However, the unit wasn't what I would call clean, nor would my family who owns a cleaning company state the same. I could justify paying a cleaning fee out of my security deposit upon moving out had the unit been deep cleaned before coming in back in March. However, I can't justify making someone pay a cleaning fee for a basic surface level clean that is well below standard. The company may be great for some, and they may go above and beyond. However, I did not receive that treatment. Companies are built mainly on customer service and constant lines of communication. My advice as a former operations manager for a multibillion-dollar company. Invest in a training program. Doesn't have to be 6 sigma but a training session with a high-level focus of in-depth communication, team building, and conflict resolution. I do not know Mr. Leopard and I myself have read almost every review on here just to criticize but never offer a solution or advice on how to progress forward. Yes, I will share my negative experience. However, I still had a roof over my head every night. I believe the owner's heart is in the company and I am sure the workload is high level for him. However, the team he has around him needs to be evaluated on many various aspects. I do wish the company success. read more

Terrible in communication and dealing with the people that rent through them. You can never get a response after hours and a call back from them. I would not recommend them to any home, Condo, or property owner looking to rent their property. They are very unprofessional. read more

Unit was DISGUSTING when moved in. I was my own cleaning service when moved in. Company claiming damage for roommates leaving a mess. Lied on multiple occasions. Issues were never or rarely ever solved. Management was awful. Left with nearly nothing left in my security deposit for "necessary"cleaning out of my control and repairs that I asked to be fixed and never happened. Overall a terrible experience. DO NOT RENT FROM HERE. YOU WILL REGRET IT. NOT WORTH YOUR MONEY! read more

The level of support was non existent. No response to phone calls or emails. Withholding monies due to the owner. Lease/contract not abided by the mgt company. Unprofessional behavior by the staff read more

Only leaving 1 star because zero is not an option. Lied about multiple things. High pressured lease signing and unit was disgusting, had to completely deep clean the apartment on our own. Didn't get security deposit back because they are claiming they are hiring a cleaning service, but upon move in that was ME. Complete slum lord. Avoid at all costs. Had many issues that didn't get solved and management was difficult to deal with. read more

Top notch property management company. They conduct business in a professional manner and leave all parties involved happy!

Match property have managed my rental for a few years. Overall, it's been a positive experience, especially with Brianna's services. She has great customer service and is very responsive. Match is lucky to have her on the team!! read more

!!DANGER!! DANGER!! If zero stars were available for a review that's what I would give them. We had an ABSOLUTELY AWFUL! experience with these people managing our short-term beach condo. If you're looking for a short-term Management company, trust me they are not it and if I were you I'd would run for the hills! You've been warned. read more

Match Property Managers was a huge relief in the stressful time of moving out of state. We can rest assured that our investment and home will be well cared for during our new adventure. If you are searching for aid in property management or your next home look no further than Match Property Managers. read more

I have deleted my posts involving Match Property Managers. I would like everyone to know myself and Robbie Leopard spoke today on the phone and we have came to mutual agreement that we were both happy with. All parties involved have been financially compensated correctly. All cases in court are being terminated and everyone has received what they feel they are owed where both parties are happy. I am sorry this blew up the way it did and I wish Mr Leopard nothing but the best going forward. read more

Nicole was an excellent guide in helping me choose a destination spot. She answered all my questions and made me feel comfortable despite being unfamiliar with the area. read more

The team at Match Property Managers are fantastic. They go the extra mile to make sure everything is handled with care. They know how to renovate and furnish properties really well. If you are dealing with Match, you are in good hands. read more

We used Match Property Managers for 1 year and it was a very disappointing experience. I would never recommend the company to anyone. In 1 year we had 3 different property managers. Condo wasn't being rented and it was being listed at hundreds of dollars more than the surrounding condos in the same resort. I had to go down to Myrtle Beach and in person confront them and our property manager was talking a bunch of nonsense about algorithms. And that's when I knew our time was finished. There's no excuse to why you're not renting a unit at competitive pricing. We gave a written notice of ending our contract at that time. We stay in our condo for a few nights and returned home to Ohio. This is when things got worse. Got a phone call from Match saying the condo's A/C was not working properly? Odd we were just there and it was working fine...But ok things happen I guess. Our property manager says "he can have someone come out and service it and says it should be around $600 to add the free-on."We didn't have a lot of options but to have it serviced and agreed. We now have a $1000 dollar repair charge listed on our account for the repair. I'm not thrilled about the $400 difference but it is what it is. I requested the service invoice from them...NOTHING...NOTHING...this when I realized I was probably hosed over. Our property manager said he called a vendor to come fix it (this is also in the notes on owner portal site.) But after weeks of asking for this actual invoice through emails all the sudden the service was performed internal. STRANGE? Because at first when requesting the invoice it was a answer of we haven't gotten it back yet, now it's done internally? So you had your handy man service my A/C? The repair bill is on their own little MATCH Company heading and says filled with whatever amount they said and cost. I've never seen an invoice that looked like a 3rd grader put together on the fly. I don't even know it I had a licensed technician service my A/C unit. Every aspect of this company is unprofessional. Stay far away from this company. read more

Outstanding property management company. Full of knowledge, experience and professionalism. Knows the market inside and out. Goes above and beyond for their clients and for customers. read more

I stayed in a condo managed by Match Property Managers for about three months while I was in Myrtle Beach. I worked with Rob Leopard. Simply put, he is terrific! The condo was really lovely and exactly what I requested. Rob was extremely responsible and great to work with. I highly recommend him. read more

Excellent team at Match Property Managers are fantastic. They go the extra mile to make sure everything is handled with care. They know how to renovate and furnish properties really well. If you are dealing with Match, you are in good hands. read more