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    Surface Solutions

    4.3 (47 reviews)
    Closed Closed

    Services - Surface Solutions

    Countertop installation

    Countertop removal

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    Outdoor grill

    Great experience working with Surface Solutions from beginning to end. Price was competitive and excellent service and support. Highly recommend this company

    First chip

    So we have had our countertops for a 1 1/2 year- 2 years now. About a month in, on the edge of the sink, our NEW countertop gets a chip in it. We went with "the most durable" edge finish.. "the strongest". we were told this was the strongest manufactured Quartz they had... stronger then real quartz. So that's why we chose it! Also it's great for people with kids cause it won't stain. ALSO, stains... this countertop get stains ALL THE TIME, I can get MOST of them out... with a time consuming process. WE WERE ALSO TOLD, "it won't stain!" So that was a lie aswell. So right off the bat, I have staining and a chip on my new countertop I spent thousands on. I called, I was told they can fix the chip for $250 ugh! Seriously... you just installed this. My husband just said we might as well wait til there are more before we get it fixed. And sinc, we have a few more... great! :( ONE MORE THING! We were never told, that there would be a seam in the countertop we ordered... that also over time looks stained and I can see it.. it's unsightly and we were told it would be all in one piece. We don't have a huge kitchen countertop.. so we were annoyed with that as well. Not as we were told or expected. I'm disappointed in the customer service after purchasing, and that we would be charged so much to repair a countertop we JUST GOT installed. $250 seems excessive... especially after hearing the schpiel about never staining or chipping! Honestly it's annoying and not right! Never using them again or recommending them.

    While selecting the countertop from Surface Solutions was a good experience, the installation was another story. The countertops were installed with a 4 inch backsplash, but the installers did not caulk around the boarder. After leaving a voicemail and several emails, I was told that caulking was not included per the contract. This wasn't something that I'd anticipated nor did I look for that in the contract. Surface Solutions never offered to come and complete the project -- nor did they offer the service at a cost. Very dissapointing.

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    Review Highlights - Surface Solutions

    I really like the fact that the guy that Mark sent out to measure was the same guy who went back to the shop and cut our pieces.

    Mentioned in 9 reviews

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    Signature Countertops

    Signature Countertops

    5.0
    (1 review)

    A few months back my wife and I started looking at new countertops during our search we seen the…read moresame granite and quartz tops that seems like everybody has not one style or pattern jumped out at us . We continued searching for a few more weeks when I came across Signature countertops we seen a few sample pics and thought what could it hurt to give them a call, I spoke with Jay he told me all about the custom tops he could do and set up an appointment to come out to the house to get a better idea of the space. He immediately gave us a few options that he thought would work with our existing cabinets and appliances and even showed us some sample boards of what the finished product would look and feel like, I was sold when he told me about the kind of materials he uses best quality will not crack or turn yellowish like I read a lot of epoxy tops do also the epoxy is food grade safe so no worry about harmful chemicals mixing with our food. Jay stayed in constant contact with us through the whole process and the finished product just amazed us our kitchen is a truly unique spacey it turned out even better than we had hoped it would look. We plan on giving signature a coffee table of ours to redo to tie in the kitchen and family room. If considering new countertops I strongly suggest giving signature a try ! Price was way lower than granite and we now have a space that is all our own.

    From the owner: Custom Made Furniture, Epoxy, Handmade Design, Lighting in the Countertops, Natural Stone Look,…read moreOwner-Operated, Family-Owned, Family-Operated. Products: Bar Tops, Chairs, Countertops, Custom Countertops, Custom Design, Custom Furniture, Custom Made Plaques, Custom Shelving, Custom Woodworking, Entertainment Centers, Epoxy Countertops, Tables, Vanities, Custom Made Signs, Live Edge Tables. Location Notes: Located in the industrial park 1/2 mile from Downtown Frankfort, near the Karate Dojo.

    Surface Solutions - countertopinstall - Updated June 2026

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