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    Surface Concepts

    4.5 (37 reviews)
    Open 8:00 am - 5:00 pm

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    Greg S.

    Charges for tile they break!!! Several tile came broken either by supplier or during delivery, which i had to pay $75 for the delivery and was not allowed to pickup myself. Receipt says order 10-20% extra as natural tile breaks easy. It doesnt say we are not liable. I paid $10/tile and spent $1200. Asking only for 6 tiles to be replaced or refunded. They said no and wanted to charge me another $75 for another delivery plus cost of the tile!!! They go to Anaheim all the time to pick up. Expectations Supplier broke tile - Surface Concepts should work with their supplier to replace or refund. Alternatively provide me with the contact so I can. Broke on delivery- I paid for a professional delivery and they should refund or replace tile they break! How crazy is this? Tile with flaws - several tiles broke during install due to internal flaws. I was pushing with my hands only when leveling on mortar. Some snapped due to large deep fissures, which is an issue with the tile quality. Again i paid $10/tile for 12x12 limestone which is expensive for limestone . Not marble or something where $10 could be cheap. For the price i expect better quality.

    Large quartz countertop

    Ron guided us through the process of replacing a large countertop on an island. He was courteous and very helpful with quartz selection. The fabrication and installation team did an excellent job and the finish product exceeded our expectations with two quartz slabs joined to create large countertop. Had a few minor hiccups after installation that Ron dealt with right away to resolve. Coming from very picky customers who expect obstacles and high quality, I can absolutely recommend Ron and his installation team. Exceptional outcome and very pleased customer!

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    2 months ago

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    17 days ago

    Huge and lovely selection of tiles. Many that we had not seen elsewhere. Michelle was tremendous help and is a real designer!

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    4 years ago

    Professional and polite employees make visiting this incredible place (filled with 1 million possibilities) fun!

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    Ask the Community - Surface Concepts

    Review Highlights - Surface Concepts

    They have a great selection of materials and Ron has been so helpful supplying samples for countertops.

    Mentioned in 13 reviews

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    Venetian Flooring Systems - Modern elegance in Irvine, Featuring our European White Oak in the finish 'Trentino'. A durable, high-quality hardwood.

    Venetian Flooring Systems

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    We had the greatest experience using Venetian Flooring. Eric was very kind, accommodating and…read morepunctual to our schedule - from the first meeting and throughout the completion of our project. Chris and his team did phenomenal work. They too were punctual, professional and completed our floors as guaranteed. They left our house spotless too! Overall, we had a wonderful experience and would highly recommend the entire Venetian team.

    Our friends recommended Venetian Flooring to us because they used them for their home remodel, and…read morewe also had a great experience with them from beginning to end! Eric was always very punctual and responsive from the very beginning. Plus their two big advantages over other vendors is: 1) their quote is all-inclusive - they don't nickle and dime you and what's in your contract is what you get. They even paint and install new baseboards as part of that contract! 2) their one-day turn around time. I couldn't believe that our floors would only take one day to do, but they delivered!! This was a huge benefit for us because we were still living in our home during renos and who wants to be living in an unfinished space for days at a time in dust and yuck. Not me! After we got their quote, we got a few other quotes and Venetian came the most competitively priced and had the best value proposition. They do quality work and they make the process headache free. Really thankful for Eric and his team for their professionalism and craftsmanship. We love our brand new floors!!

    Surface Concepts - buildingsupplies - Updated May 2026

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