Ok so I grew up in a small East Coast town where everyone knows everyone so people had to be honest (and rely on repeat customers) or else word would get around and business would dry up. Then I lived in Montreal & Toronto and realized how hard it is to find an honest mechanic (or is it automotive service technician?). Over the years since leaving NS, I've tried dozens of different garages and wasted thousands of dollars on unnecessary work. Eventually, I lost faith and concluded that most of the shops in big cities are full of con artists because there's enough people that repeat customers aren't so valuable.
Then I found this shop, totally by chance. I had tried several of the "highly reviewed" places throughout the GTA and each time, I'd leave with misgivings about how much I'd spent and whether it was really justified. One day I just said "screw it", found a place that was super close and just went in blind. I must say, I'm really impressed (and relieved) with what I found.
The owner (Joe) and his son (Eric) are super honest and thorough. They are great listeners and communicators, which is important when trying to diagnose specific issues in older vehicles so as to avoid red herrings. I'm driving around a 13-year old high mileage rattle bucket and so I know there's plenty of opportunity to suggest that I "change the blinker fluid" but everything they've ever proposed is sensible, reasonable, above board and beyond reproach. They have fair prices to boot.
Normally I don't take this much time to review anything other than restaurants but discovering this shop has had such a positive impact on my life (imagine when you finally find that barber who does it right and multiply that by 10) that I felt compelled to share. Finally I can just leave the friggin' car in the hands of someone I trust and get the job done with peace of mind. read more
