Just had my winter tires installed by Tiffany and the team at the Brock St. location. They are…read morealways friendly, professional and quick. Thank you for another great job!!!

Pulled in, waited behind a few cars, no problem. Guy came out to check I was in the right line, no…read moreproblem. !0 minutes later comes back out to ask what service I wanted, no problem. He asked for my phone number, I said "no thanks". He said I couldn't get an oil change without a phone number. I said "okay" and left. Called next day to clear up policy issue and was blown off. Don't businesses want to make money and have a good reputation ? Went down the street for same service and was greeted like family. Jiffy Lube Whitby is a no go for me or my family and friends now. Too bad they screwed up.

Tried to switch the pricing on me - suggested my car tire patch should be $60 instead of the $50…read morequoted, based on the tire. When they pulled up pricing with me, it was $60 for R18 or larger. I asked them why it was $60, and they suggested it was due to the size of the tire. I had to show them it was an R17, which is something a tire shop knows. They're just trying to get the extra $10 out of me. Was it worth it Valvoline, to try to get $10 out of me? If you're going to try to get an extra $10 out of me, what do you try to do to other people?

I phoned from my vehicle to make sure that I didn't need an appointment and the person on the phone…read morewas cheerful and assured me no appointment was needed. (It's a bit tricky to access their driveway off of Brock St but just follow the signs for the car wash) They took my vehicle right away (you can stay in the car!) and clarified which service I wanted. Before starting, they told me what the price would be to confirm that I was okay with the cost. I've had horrible experiences in the past at other quick change places with the final cost being FAR more than advertised so this was especially refreshing. They even brought the dipstick to the window to show me the oil level was full :) The staff was very pleasant from start to finish and I even got a free car wash because I mentioned I found them on Yelp! I would definitely recommend thorn for oil changes!

I do have my own mechanic but due to the distance, I looked up one closer to my work and having…read moredriven around to "shop" for pricing, I ended up calling them for an appointment. Spoke to Greg and booked the appointment same day. Dropped off the car didn't expect much except for what needs to be done. Mind you I am very particular with my cars so I'll know if they have done a good job or not. When I picked up the car, Greg actually told me they have done more than what I've asked for as there were more needed, but billed me the same price and he put down what else are having deficiencies so I'm aware of what may come next. Overall, super friendly, know what they do and don't scam people. I wish there are more mechanics like them!

So difficult finding an honest mechanic, especially as a female. Most places would try to rip you…read moreoff. Not this place. They are very honest, great quality work and don't try to oversell you on services you don't need. They are very thorough with their work and very friendly. Definetly recommend!

Quick and easy oil change service at a fair price. I didn't need an appointment, the service was…read morefast and efficient, and the staff was knowledgeable without being pushy. Everything was explained clearly and the whole process was smooth.

Son went for an oil change. They didn't secure the oil filter correctly. The dealership he took it…read moreto because the oil leaked out and the engine blew, said after their review, the cause of the damage was the oil filter installed incorrectly. GCOC said they would not cover the damages. Be aware if you use great Canadian oil changers successfully for any period, that one time they screw up they will NOT take responsibility and pay for damages. Just be aware.

We rely on Jiffy lube to give us fast,efficent, excellent service for a great price, and they never…read moredissappoint! We have been loyal customers for the past 5 years, and now under new management, NIKKI and her team served us proffessionally & with excellent knowledge & care!! Love that we can drive in & out, knowing that our car has been serviced with the utmost care! The only thing missing, a free air freshener!

Excellent Service and Professional Team! I recently visited…read moreJiffy Lube for an oil change and was genuinely impressed by the experience. The staff were friendly, knowledgeable, and incredibly efficient.

For some reason, when you hit Ajax or Whitby, gas prices can be roughly three cents cheaper than in…read morethe greater Toronto area. So, when I am out east, I tend to fill up before I head home. I like this gas station. There are plenty of gas pumps and I don't ever recall waiting to use a free one. The pay-at-pump machines have always worked well when I need them to. It's clean. The windshield fluid is always full when I need to use the squeegee to clean my windows and backup camera. I have been inside the convenience store when I crave popcorn or need a drink. It's clean and the folks there are always friendly. (4)

Staff can't handle the volume when prices change. They…read morerefuse anyone buying in store products or lottery tickets. I've complained to head office and it fell on deaf ears...I was given a confirmation number and told I would be getting a call back within a week...it's been over two years now.

great service!!! great staff especially this young man Anthony. So pleasant and professional!!read more

Just moved to the city and needed my oil changed so strolled through here purely by chance while my…read moregirlfriend was getting her hair done. Honestly top quality service. They didn't try to upsell me on stuff I didn't want they just did exactly what I asked and offered other things free of charge like putting on my new windshield wipers for me which was nice and efficient. Definitely coming back :)

They are always professional, courteous and efficient. They treat any issues with top priority…read more Very practical shop and always willing to go the extra mile.

Great small maintenance and repair facility. Very often no appointment is necessary and our…read morevehicles are always ready on time. Prices are very competitive as well. Both of our fairly new vehicles are serviced there. Recommended!

On our way back to the states from Montreal at 4:30pm on a Friday, my car broke down and I called…read moreMaster Mechanic in Whitby very loosely describing my issue. After getting a tow over it was 5:15 and they somehow managed to have preordered and received the necessary parts for my car in the 45 minutes since I called. Not only that but several employees stayed past 6pm (they closed at 5:30) to fix my car and get us back on the road!

My wife and I have been coming to Master Mechanic in Whitby for over 20 years. Garry Hook, the…read moreowner, is the only mechanic that we trust our vehicles with. Garry is incredibly knowledgable, extremely ethical and very professional. We've come to truly appreciate his honesty over the years. If work needs to be done on our car, he lets us know, but if work isn't needed, then he clearly lets us know that as well. On one occasion, our van needed a new transmission. Although he does not do transmission work himself, we discussed the merits of getting a new transmission versus buying a new car. Based on the soundness of our van, we ultimately decided that it was best to replace the transmission. He recommended another shop to us and he didn't even charge us for the diagnostic work that he did on the van. Garry is truly one of a kind in the business, and is the ONLY mechanic that we trust our vehicles with! I whole heartedly recommend him and his staff.