Got tons of items dry cleaned. They were able to remove stains and make everything like new. They took great care of the clothes and were completed within 5 days. I spent about $80 on over 12 items and it was so worth it. I don't do laundry in laundry mats but the place was very clean, well organized and machines were everywhere. You can do your laundry and have multiple machines running and you'll be done within 2 and half hours. read more

Horrible service dropped off a suit that I needed for Wednesday dropped it off on Monday. I didn't get it till today Thursday. I asked him for a discount only gave me 10% missed my function put me in a bind will never use them again. read more

Dont waste your time. Dropped off clothes for same day, came back at time i was told clothes would be ready. Needless to say Clothes wasn't ready.. Front lady was rude and could care less. read more

Went in wanting to alter a suit we needed to be fixed. The doors were wide open so we walked right in. We stood there and the two older men working looked right up to us and then quickly looked back down and continued working without saying anything. We walked over to the first guy and he just stared at us. Then without saying a word he cuts us off and then points us to the older guy next to him. To be honest, I think a cat ate his tongue... We go up to the next guy and he keeps doing his work. We go on and explain our situation to him and he looks up to us only once. He waits till we're done and then proceeds to tell us he doesn't have the right machine for what we needed done. He referred us to another business and we happily walked out of this place. Don't go here. read more

Took in my clothes for wash and fold, finished my clothes early, clean, nicely folded

I took 4 women's blazers here to shorten the sleeves as they were too long (I am 4'10), one pair of pants to be shortened, and 1 blazer to be dry cleaned. For the blazer alterations, there were 4 buttons on each of the sleeves, and I asked them to shorten/hem the sleeves up to where the buttons were (see pic of how the blazers were when I brought them in). The seamstress and her staff of 1 speak Spanish primarily, so luckily there was a young man there (seemed to be a family member) who translated and the seamstress showed me what she was going to do on the blazer to confirm that we were all aligned on what was to be done. All seemed to be good and I planned to pick up the blazers and 1 pair of pants a week after the promised date because rarely does this shop have my items on the promised date, but I continued to come because there aren't very many alterations places on the far east side, and after the first time learning that they run behind, I just got into the habit of bringing things in early in anticipation of the delay, and I live a block away so it wasn't a big deal. When I came back to pick up my items 7 days past the promised date, I was absolutely appalled by what I was shown. They removed all 4 buttons and hemmed the sleeves to where the first 2 buttons were, as requested, but they sewed the first 2 button holes shut and pushed all 4 buttons back behind the button holes, leaving 2 button holes exposed with no buttons to go through those holes!!!! I was not outwardly angry as I just wanted the items fixed. It looked absolutely awful...I don't even know why the seamstress would think this would be acceptable and my ask is not an uncommon ask from an alterations shop. A woman who worked the counter at the dry cleaning section of these 2 combined businesses came over and again, I had a translator explain why what they did was unacceptable and not what we agreed to via translator. The only solution was to take the 2 higher buttons and place them over the 2 open button holes, which would make the buttons useless, but at least it would no longer look ridiculous - you really have to look closely to see the error on all 4 blazers (see pics of how the sleeves turned out after their "correction". In addition, the cream-colored blazer seemed to have gotten caught on something as there were now little black tire tracks right where the alterations occurred on the sleeve!! The dry cleaner clerk came back with a ticket and ensured that my jacket would be cleaned for me to pick up the next day, which was Friday. I waited until the following Tuesday to pick up my remaining items, and again.....issues. The cream blazer still hadn't been washed and one of the remaining blazers hadn't even been worked on to make the corrections. So, I was asked to come back again the next day. I came back 7 days later instead, just to ensure it was all done. That day was today. I picked up the 2 remaining blazers, 1 was to be corrected and the other was the cream-colored blazer that needed to be corrected and also dry cleaned from the damage sustained while in their care. The dry cleaning clerk, a different lady this time, wanted to charge me $9.44 for the dry cleaning. Yes!!! They wanted to charge me for damage that occurred there. The stain was not due to my error and had occurred while in the care of the seamstress so I asked for a manager, and I was told, "They are separate from us and there is no manager, you will have to call and you can't have your dry cleaning until it's paid", and walked away. I told the seamstress that I was being charged for the cleaning and she even said that she did not see the dark black streaks (looked like little wheel treads) when they did the alterations, and had no idea how it happened and she and the dry cleaning clerk began discussing this in Spanish, so I had no idea what was being said except until the seamstress said, "No problem, we pay this". DO NOT COME HERE FOR ALTERATIONS OR DRY CLEANING IF YOU CARE ABOUT YOUR CLOTHING!!!! $124 for garbage. read more

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I also rarely need dry cleaning, but my robe needed a nice cleaning. I have stopped in several times to the Zaragoza location & they tell me that it in route or is on its way! It was sent to another location to be cleaned. It has been 3 weeks and still hasn't been done. I think that I will just ask them to give it back to me and take it somewhere else. I took things there before and had not had this problem. I wonder now if someone else has had this problem. Their policy is if it has been there 1 month, they keep it because it is unclaimed for! I have documented how many times I have gone...It has not been a month yet, but in a week it will be. I am concerned. I am wondering if they are holding on to it for another reason. ? I will certainly post whatever occurs or report it to the BBB. Who is the manager of this establishment? I need to contact them directly. Thank you! read more

Big shout out to the amazing ladies who helped me in a pinch! You saved the day! Thank you again great service!!!!! I can't say enough great things about your service! Highly recommended! read more

Deliberately misleading, confusing, overpriced. I asked for the menu of prices and was told there is none. The greedy owners obviously don't want us to know the prices and hope we will place orders without knowing the high cost ($15/suit) until it is too late. I tried to pick up dry cleaning at 9 pm before the posted closing time of 11 pm and was told that the cash register closes at 7 pm although that is not posted. The owners seem to have no respect for customers since they make no attempt to inform us of prices and closing times. I was hoping to use this place to dry clean suits bc it is 3 minutes from the house we moved into but I will not go back to a place that prefers to keep its customers in the dark. read more

Don't believe in by 9 am and out by 5:30 pm same day service. If you need same day service find another company or store. I've always used Supreme Cleaners but I will be changing dry cleaning services. For the past several months the store on Zaragoza has had the worst service ever. I don't think management in this store cares too much about service anymore. read more

WORST SERVICE I have EVER encountered in El Paso since we moved here. Front counter lady was rude, ill-mannered, and disrespectful. I will never use this location AGAIN!! read more

First time coming here for my husband's class A's and they did a marvelous job. Walked in the lady was helpful and patient. Only took them one day to dry clean which was what we needed especially since he literally needed it the next day for inspection. I highly recommend this place to any military personnel on crunch time with dry cleaning. read more

The teylor told me that my pant would be ready in a particular day and it was not. Not to mention he does not seem friendly.