We came here to wash a rather large quilt that wouldn't fit in my machine. After buying the card, the reader on the machine didn't work. The attendant eventually made it work. There is NO posted sign to see how much it costs you for a wash/dry. That kind of makes it a scam, since they can probably make the machines eat the money off the card pretty quickly. It ended up being $8 for the quilt, and this is just the wash. That's outrageous. Will not return. Facility is clean and the attendant was helpful. read more

It's a pretty good place to do laundry, although it was out of soap when we were there. The place is clean and it seems like a decent price to do your laundry. It's large and bright and the staff is helpful. read more

Lone Star Laundry - Just part of the laundry - Laundry Services Near Me - El Paso, Texas

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Would not recommend unless losing about a $1 is worth it each time you go. I went once because my laundromat was not opened and did not want to go back home. The only have one handicapped parking space. The ramp is broken up. They charge 39 cents to get a card which you must do if you want to use the machines. I had money left over and there was no where to write to get a refund on the card so I went back a second time. The dryers on the right hand of the service desk do not work well - buttons are worn and takes at least 32 minutes to dry clothes. Both times - floors and tables were not clean and I never saw anyone there when I was there so not sure what time they get there. Only positive is they have large capacity machines. If you come here stay to the driers on the left side of the service desk. I could not get it to read my card so I had to purchase another one to finish drying. There goes another 39cents. I had 22 cents and 8 cents left so that is78 cents lost. Dryers are 39 cents for 8 minutes. Only plus is there appears to be a good Mexican restaurant next door as there are people always going in and out. read more

Y'all this place is filthy. Stuff blowing all over floor. Trash bin running over. Cant find anyone on duty here. Not sure but it sure seems like a hangout for some folks not doing laundry? On the upside : the washers and dryers worked. I was out as fast as I could and waited in my vehicle. Easy to find and ample free parking. read more

This place is horrible. There is no staff to help you out. Machines ALWAYS take your money and there's no phone number or person available to help you out. On top of that it's expensive and none of the machines work. read more

Would be FREAKING awesome if someone could come the laundry mat or if there was a number to call someone. I've been waiting over 30 fkn mins for someone to come bc the dang washer WILL NOT OPEN!!! I'm so irritated. Why would you leave the facility unattended or at least have a "will be back sign". read more

Great customer service. I was impressed by how clean the laundromat attendant kept the place. She also assisted with step by step instructions on how to setup a pay card for the machines. I have been to other laundromats and this is the best one I have found! read more

Horrible and rude staff...not from here just trying to do laundry and im new to the laundry card and the dryer kept saying insert card well it charged me and the attendant basically said I was lying and I started the dryer 3 times.. I would rather go somewhere that people are friendly. read more

I attempted to get a laundry card to wash clothes. I used 2 different credit cards and swiped 3 times to get a card. Each time was an error message. I left the facility and went to a quarter laundromat at crossroads. I called the number listed and informed them via vm that I was unable to obtain a card from their facility. Today 1/12/22, I was charged each time. I will update my review once I am refunded. read more

We usually go to the Lonestar Laundry on Rushing. They were closed because of an issue. None of the washers were working. So my husband and I came to the Airway location. They don't use the same card. The lady said Mesa Hills and Rushing do, but they use the old ones. I think they all should use the same cards. read more

Lone Star Laundry - Airway Lonestar uses a different card. - Laundry Services Near Me - El Paso, Texas

I came here because the laundry facilities at the Extended Stay America, down the street, was too expensive and the dryers didn't work. This is a good quality, 24 hour laundromat. It's very clean. The the lady on staff was very friendly and helpful. She explained to me how the Access Card worked. I didn't like the idea that I had to buy a card in order to do my laundry. It was 39 cents, so, I got over it. I'd come back again, if I have to. read more

Lone Star Laundry - Free Coffee..lol - Laundry Services Near Me - El Paso, Texas

Does not have a refund system if you put money on their card you better spend it cuz you ain't getting it back if you don't

A very clean 24/7 laundry with an ample supply of machines. They have an attendant on duty 8A-9P daily. They offer wash/fold service during these hours. The machines take a preloaded card to use, and there are 2 machines that allow you to reload the cards, which never expire. Free wifi, TV, and clean restrooms are offered. The heat/AC in the building work very well. I highly recommend this laundry. read more

Lone Star Laundry - Laundry Services Near Me - El Paso, Texas

Detergent machine took my money and didn't return a product - when I asked about it, the lady that worked there took my money card and spent more of my money to eventually get me a product, instead of just opening the machine and giving me what I had already paid for (she said she couldn't do that). In two weeks I'm supposed to get a refund on the laundry card that I had to buy from them; I'm in TX on business travel and will be back home in NJ by then so it will be useless. The wash cycles are expensive: $4 - $6 each depending on the machine. On a positive note, the place is pretty clean. read more

The lady that works the night shift is so disgustingly rude. She's always picking her nose, she doesn't have a friendly demeanor and she only puts out 3 laundry baskets when I know there are more in the back because when I come in the morning, the lady is always super nice and will give you one from the back upon request. When I told the night shift poop face lady that my card was ate up she replied "well it's just ate up then" please fire her because I am running out of patience, if management won't handle it, I will continue to search for managements contact information. read more

Good spot to do laundry. Staying at one of the hotels near by and found this spot. Clean, plenty of washers open. Gave four stars because you have to use a card for the machines instead of coins. Charged 39 cents for laundry card, then you add money to it. Good part is if you don't have cash, you can charge it to your card. No ATM in here. read more

DO NOT GO HERE!!!! They washed something with my clothes and ALL my clothes are now ruined!!! I have ink all over brand new jeans, work clothes... EVERYTHING!!! At least 600 dollars worth of clothes... The management says they are not at fault!!!Do the right thing you arrogant bastard!!! read more

You have to buy a card for starters. The equipment is new and appears week-kept, but soap vending machine was inoperative and restrooms locked. I arrived at 3:40 and no staff was present. At 3:45, a staff member arrived and could not unlock the restroom until she clocked in at 4:00! Maybe if you're local, one might find this a good spot to wash clothes. For the business traveller, a definite NO! read more

We are staying at a hotel near the airport and Lone Star was the closest spot last night (5/30/11). The place was clean, machines in good working order, but we felt unsafe when a "gentleman" who had been hanging out in front talking to a certain male employee approached my husband in the car (I was inside) and asked for money for food. My husband took heart - but this man brazenly walked back up to the male working at the laundry and obviously bought drugs. Nice. We have learned. Lone Star patrons have to be seeing much of what we did, unfortunately. read more