I can't say enough good about this place. First we fell in love with the previous manager Gina and…read morenow that Sammie is here we are still as pleased as the day we put our stuff here! Sammie is helpful, kind, sincere and funny to boot. When we were in danger of losing our belongings due to financial issues. Sammie made it a point to call me and remind me to make a payment as soon as possible and saved me a LOT of headaches!

I'm writing this review after multiple issues we've had with this business. First off, we were…read morelocked out of our unit "by mistake" - Ownership put their own lock on our unit, and after multiple calls it was determined they locked the wrong unit.. Ok, I guess... Moving forward to this last instance, we were contacted by a rep at the lot about a balance that was due - fine, i get it.. and Let's be real 2020 was rough on EVERYONE! I'm sure lot's of people got behind in one way or another... We offered to come make a payment on the account that day, and the rep told my mother the owner was out of town, and she would get back to us about the amount due. The next correspondence we get is from the owner telling us we've been locked out and the storage unit will be auctioned off.. Excuse me? We still have no idea what balance is due.. What kind of response is this for an owner to give a customer IN ANY type of business? I'll be contacting them myself, paying the balance due, getting our belongings out of there and spreading the word about their horrible customer service! Sorry we couldn't get in "cantact" with you sooner!

Moana and Joe were super helpful. We were having some issues with trying to get a unit online so we…read moredecided to drive over to ask in person, since we were already nearby. About 2 min after we got on the road, Moana called us, asking if we were still Interested in the unit we had been attempting to rent online. We said we were in our way over due to tech issues. When we got there Moana and Joe were super accommodating and let us know that the site had been finicky but they were happy to honor the price online and lock it in for us. We got a tour of the units and it the place looks really clean. Our unit is fully indoors, so the door isn't facing the outside and no worries about the dust we get all across Santa Maria blowing in, or any exposure to the elements. They really helped us out, getting the storage unit was the least stressful part of our move so far. (Writing almost a month later). And we've been coming in and out at least 2-3 times a week and so far everything has stayed nice and clean as the day we brought it in.

Terrible Experience - Harassment and Property Risk at StorQuest Santa Maria…read more If I could give negative stars, I would. My experience with StorQuest Storage in Santa Maria, CA has been nothing short of a nightmare. During an incredibly difficult time of unemployment and financial hardship, I was doing my best to keep up with my bills through low-paying gig work. Despite my efforts, StorQuest bombarded me with excessive calls, texts, and emails demanding I call them back--even though I had already spoken with their weekend staff early on. That initial conversation was clear: I was told I had until May 25th to pay the past due amount or my belongings would be auctioned off the next day, on the 26th. They also informed me of a $50 fee being added on May 18th. I made sure to confirm this information before ending the call. However, the harassment didn't stop. I continued to receive rude voicemails and calls for no valid reason--despite clearly being within the time frame they themselves had given me. The worst of it came on May 15th, when I received a shocking voicemail (screenshot attached) saying they were going to drill off my lock and prepare my unit for auction--a full 10 days before the deadline I was given. When I immediately called to understand why this was happening, the woman at the facility hung up on me mid-question. I was calm, polite, and only wanted an explanation. When I called back, the man answered and, in a bizarre and aggressive tone, told me, "I am going now to drill off your lock," and then hung up on me too. I contacted StorQuest's corporate line and was met with an apology and an assurance that, if my lock was removed, a new lock would be placed to secure my unit. This was a lie. When I finally managed--with the help of my mother--to pay and move out, we discovered that no lock had been placed on the unit at all, leaving my belongings completely exposed and vulnerable to theft. And yes, some of my property was missing and damaged during the rushed and unnecessary chaos caused by their actions. I've never experienced such unprofessional, aggressive, and frankly unstable behavior from a business. Not only did they fail to follow their own policies, but they also put my personal belongings at risk, drilled and destroyed my personal lock, and treated me with blatant disrespect during a very sensitive time. Do NOT store your property here. This place does not operate with integrity, professionalism, or basic human decency. I strongly believe legal action may be appropriate, and at the very least, they owe me for the destroyed lock and missing property. Avoid StorQuest Santa Maria at all costs.

I've used super storage for over five years. The facility is clean, I've never had any problems…read morewith mice, bugs, or water leaks in the several units I rented. I have down sized and up-sized several times and they are always helpful in making accomodations for me. The manager on site, Bernie, is helpful,and friendly.The prices on their units are always slightly lower than competitors but the quality and facility maintenance remain much higher!

I had a really great experience here! Super affordable compared to the other surrounding storages…read more The manager was incredibly helpful and treated me like a person during a tough time, not just another customer. He took the time to understand my situation and worked with me to find a unit that actually fit my needs. It's rare these days to come across someone who genuinely cares and goes out of their way to help the best they can. I highly recommend this place

I've had units at 4th Street Mini Storage and King's Mini Storage for nearly a year. It has been a…read morepleasure to work with this business, especially the manager, Jeff. They are responsive, easy going and fair on price. I definitely recommend using one of their locations to store your extra stuff.

So far we've had a good experience here. The price is one of the best in town, management is…read morefriendly and hours are great. There is also no start up fees (deposit) like most places charge.

I was looking for a storage unit and visited a couple of other places and decided to come back to…read moreCanyon Self Storage. Candy was very helpful and answered all of my questions. I would recommend this business.

I've been coming here for about 4 years. I think it's one of the better self-storage facilities in…read moreSanta Maria. The managers are pretty cool, we have loads of FedEx parcels that get delivered to their main office and they hold onto it until we get there and since they know who we are they'll pass it to us with no questions. It's never too congested while your there so it's easy come easy go. I like how they secure the place and when you leave you have use the pin pad to get out. We have an agreement that we have access 24 hours 7 days a week so it's really convenient. I like the location because it's right off the freeway.

Storage places can usually be a hassle, but definitely not this one! I had to run in the other…read morenight and grab something very unexpected, the employees over there so understanding and SO helpful!!! I believe the employees name is Cheyenne, and even though I was having a rough day, she made me laugh and just brightened up my WHOLE DAY. We need more people like her around in the world !!! (I got my unit back in November and it was something way way way in the back.) Afterwords I stopped in to say thank you and again this gal, with the best personality, sent me on my way smiling and happy as could be. SUPER AWESOME OF HER!! !!! They keep everything very clean and the employees are so nice, she is always helpful, very polite, & makes you feel like a friend. Highly highly highly recommended, y'all rock!!!

Joe was polite and informative. Whole process took maybe 15 minutes. The facility looks new and…read morecompared to other storage services seemed a better value. Security cameras abound everywhere.

I went to Mission Storage in SLO with my girlfriend to get a storage unit, and we were denied…read moreservice. We are a lesbian couple that had pride merch on, and I believe this is the reason in full or in part for why we were denied services. I believe this is bigotry. Please don't go here.

Mission (KATHY!) saved us days of headache! We arrived on Friday (8/7/26) and initially we were…read moretold we could store our trailer at our place. Unfortunately that was not the case. So, first night, we had to stay in a hotel in order to park our trailer somewhere. Spent most of Friday evening and Saturday morning calling places. Talked to Kathy at the front desk and she was able to find the last available spot that would work for our size trailer! And right here in SLO! We really thought we were going to have to drive an hour to store it. Anyway, Kathy was amazing-explained the contract throughly, I understood how my billing would be handled, showed me how to use my code to open the gate, and even shared where the bathroom was! What storage unit has a bathroom?! We even got interrupted by a customer moving their stuff out (moving away) and as they left, they mentioned to Kathy how well they've been treated and if they come back, they will definitely come back to Mission. That sealed the deal for me. We are so appreciative that we came across Kathy and Mission! Highly recommend! 5 stars all the way!

So I moved to Oceano from San Jose and went from 2500 sq ft to 850 sq ft. I badly needed somewhere…read moreto put my junk and stuff. My brother found this place and it was right down the street from me! Yay!! Jeff, who runs the place, is probably the most helpful man on the planet. Got me a unit upstairs and one day I was having trouble with the lock and he hobbled right up and like magic he had it opened. And he had just had knee surgery. And he had to up the stairs. He never complained. He is the nicest and most accommodating person I think I've met down here. If anyone needs a storage unit, I would highly recommend this place. He was wonderful to do business with and just to shoot the uh....breeze with. Couldn't be happier with this place.

An ongoing pleasant experience to have my items stored here…read more Excellent management includes keeping the grounds clean and secure, availability with a call or text, helping hands when a bit of muscle needed, automated payments, and more. I've used other storage facilities in the past and never felt so confident as with Grover Storage.