shout to my man Mj great guy brought a car from him all the way from Arkansas! service 10/10read more

0 stars if I could. I purchased a Lucid Air from Fishers Imports after receiving a written "total…read moreout-the-door price" of $50,712.35. After the sale, I was told I would still owe additional taxes and registration costs that were not disclosed to me before purchase. I also found the vehicle listing advertised 21-inch wheels, while the car actually has 19-inch wheels. Management refused to adjust the price to the orginal agreed upon price. I feel like money was taken from me through costs that were not disclosed before I agreed to the purchase.

WOW!!!!! GREAT DEALERSHIP! No silly gamesmanship, no BS, nothing that was not EXCEPTIONAL!…read more Matt Pontius was an amazing sales guy......no pressure, just amazing competence! I've bought a lot of cars over the years and did not look forward to dealing with the normal issues of buying a car, but these guys made it easy to do the deal. Patrick in the closing office for the paperwork was more professional than I have even experienced in a car dealership. These folks sell a quality car at a fair price. No need for drama of any kind. NOTHING BUT ABSOLUTE PROFESSIONALS FROM THE ENTRY TO THE EXIT. The car was perfect in every way and better than described. Also, FRITZ is a terrific guy if you can catch him. He is the history of modern car ownership! I wish that every car dealer would take their example and live it.

bought an expensive suv (Chevy Tahoe) over the winter only to find out the air conditioning did not…read morework when it warmed up this spring. probably the reason the truck was sold because it cost me over $3000 in repairs. I think anyone selling cars should be checking things like this before selling a vehicle for so much!

This is the best place to have your Toyota serviced. The service managers are super. The waiting…read moreroom is clean and spacious and has water, coffee, and some packaged snacks. Toyota does a multipoint inspection with the oil change. Service was quick, and the results of the inspection were carefully explained. I opted for a needed alignment that was completed within another 45 minutes. Highly recommend Ed Martin service!

I've moved from Columbus Ohio to Indianapolis in the past year. I've been fortunate to choose Ed…read moreMartin as my Toyota dealership. The team is excellent at communicating what's going on at my service appointments and advising me on the costs of the upcoming service appointments (no surprises). Their multi point inspections are thorough and the pricing is fair to what I paid in Ohio for the same services. The waiting area best in class for a Toyota dealership. Free Starbucks coffee and snacks comes with a host of seating with no shortage of outlets for all of us who are working while they get service done. They even have a quiet area that's perfectly quiet. Two thumbs up.

Hello, Noblesville imports! I'm just stopping by to leave a friendly 5-star review. I haven't…read morewritten a review in years but I felt the itch to write one. I moved into the neighborhood about a year ago and your dealership is located in my back yard. I took the time to read a couple of the reviews posted in your yelp, the one that really irked my soul is the person that low balled you on one of your vehicles lol the asking price was $23,000 and he offered you guys $20,000. He said He drove about an hour away blah blah blah the reason you drove an hour away because you know it's was a GREAT DEAL! People think just because they drive from far away think like they deserve a better deal. Smh Noblesville import keep up the good work I love the newly paved asphalt. you guys did a fantastic job and I love how you guys keep the front lot looking clean also thank you for cutting down the tree on my back yard. I'm in the car business so I know how customers can be pain and unrealistic and he was one of them! One day when I'm free I will walk in and introduced my self. :)

Buyer beware!! About 3 weeks ago I bought a 2018 Ford Focus RS with 53K miles on from these folks…read more It was represented in good shape and in running condition but upon receive the car it has been a disaster. It is costing me nearly $10K to fix the issues this car has including the steering rack, missing bolts to the sub (it had been replaced by the dealer with a cheap ebay knock-off that was actually defective), tie rod ends and more. Throughout the process the sales rep and the sales manager represent the vehicle as having been inspected end to end and as being in excellent condition. Now, to be fair the actual buying experience was very smooth but that just shows what con men they are. Truth is they misrepresented the car and all its issues and they knew it. You will find other reviews similar this this one. BELIEVE THEM. These people are NOT running and honest business.

If zero was an option they would get a negative 100!!!! Complete scammers. I bought a $50k with…read morethe "bumper to bumper warranty" which was actually a "custom warranty" that doesn't cover all the issues wrong with the car. I wanted to take it to my mechanic before buying it but the salesperson told me that the warranty I was buying would cover absolutely everything so said there was no need to do that. I went there multiple times asking the manager to help resolve the issues and he was no help whatsoever. I would never recommend doing business with this horrible company!!!!!!

I purchased a 2020 Shelby GT350 this past December of 2025. The process was painful because I…read morepurchased the vehicle out of state through the internet so that is on me, but honestly even if I had been in front of the car I would not have seen this, at least not without a lift. Also the owner/manager of the dealership took interest in the sale by calling me to try and speed up the process, after which I could never get in touch with him after deciding to purchase the vehicle. Trying to make a long story short, I get the car the first week after New Years. I bring it to a Ford dealership to get it inspected for state registration. I get a report that the a/c belt failed because it is shredding and that there is a bad oil leak coming from the oil pan. I cannot pass the state inspection without the fixing the belt and removing the tint that had been put on. Granted the tint was not the dealership's fault but the belt and oil leak should have been found and fixed before selling the car. I express this to the salesman that I had dealt with and he down plays the problems, I guess he did not understand that without a new belt I will not pass inspection. He states that his master mechanic will contact me and tell me that the inspecting dealership is trying to rip me off. When I got the car back I began looking at the oil pan leak and I think whoever did the last oil change (probably the dealership before selling) put too much oil in it as the dipstick marked the level almost half way up the stick. I do not think I have seen an engine over filled as badly as this. I think the mark of a good dealership is that you are want to return to them to purchase another vehicle. I would not be willing to go back to Coast to Coast Imports for anything.

The technical service onsite is awesome, unfortunately you must drive over to the dealership as it…read morealmost impossible to get someone to answer a question over the phone. I am very disappointed; I would never have bought a K4 from Napleton if I had known that non-mechanic Customer Service is so poor. A remote call center that can only handle simple question is poor. However, in my opinion onsite leadership that agrees the remote call centers are weak, and doesn't fixit is worse. I not sure yet if I will buy another, but it will not be from Napleton KIA. I don't like writing Negative reviews, but have I unsuccessfully tried to talk to the General Manager since last Thursday (6-days ago).

I stopped by Kia of Fishers to get an appraisal on my vehicle. Before coming in, I had already done…read moremy homework and knew the market value appeared to be higher than my lease buyout, so I expected a relatively simple conversation about my options. The employee who initially helped me was friendly enough, but the overall experience quickly reminded me why I generally dislike car dealerships. The process felt longer and more complicated than it needed to be. I prefer direct conversations, clear numbers, and getting in and out without a lot of back-and-forth. The biggest issue for me was the interaction with management. Instead of really listening to what I was trying to accomplish, the manager seemed more interested in steering the conversation toward his version of helping. It felt like he was talking at me rather than listening to my questions and concerns. To be fair, maybe I'm not the typical dealership customer. I don't enjoy negotiating, I don't enjoy sales pitches, and I value efficiency above almost everything else. Unfortunately, this visit felt like a textbook dealership experience, and not in a good way. If you enjoy the traditional car-buying process, your experience may be different. For me, it reinforced many of the reasons I avoid dealerships whenever possible. - JY review

I had an outstanding experience working with Tom at Lockhart Cadillac. My wife and I purchased a…read more2021 Chevy Bolt entirely over the phone and through email, and Tom made the whole process incredibly smooth from start to finish. What really stood out was the level of service. Tom personally arranged delivery from Indianapolis to Chicago at no additional cost, which made everything effortless on our end. The pricing was very competitive, and after visiting close to 20 dealerships over the past year, including when I purchased a truck, I can confidently say Lockhart Cadillac offered the most reasonable deal by far. Tom is exactly the kind of salesperson you hope to find, trustworthy, fair in negotiations, responsive, and genuinely pleasant to work with. There was no pressure, no games, just straightforward and honest communication. If you're in the market for a car, I highly recommend asking for Tom. This was easily one of the best car buying experiences I've had.

Buyer beware! I was sold a 2024 Hyundai Sante Fe Hybrid AWD Calligraphy. The monetary portion of…read morethe deal was what appeared to be good. However, after taking delivery of the vehicle I noticed the vehicle had 3 different brands of tire on it. Firestone on RF, Pirelli on LF, and a matching set of Falken on the rear but the rear tires were under the factory load rating. So, 4 tires that make driving the vehicle a major safety issue. It is common knowledge that an all wheel drive vehicle MUST have 4 matching tires! I was told, and trusted, that the dealership done a safety check and trusted the vehicle would be safe to drive, so that's on me because I believed them. I called the sales manager Scott Dawson and explained the situation to him. He said he would get back with me. After waiting 5 business days for a callback, with several attempts to contact Scott, my wife texted the dealership general mail box. Scott called me back within 30min and informed me that they "went above and beyond" in supplying me with a second key fob and he would not help me with the tire issue. He said the tires had good tread and "that's all that matters". I had expected Lockhart to be an honest and reputable dealership. I was wrong. If you are considering buying from them please check the vehicle thoroughly and don't trust Lockhart to have done a safety inspection. From my experience they could care less about your safety once they have your money! Sad....

Alan was wonderful to work with. We kept him past his normal hours and he never made us feel…read morerushed. With 6pm closing times we found it hard with work to get there but he always stayed. He helped us negotiate a good deal on our new used car and get a fair deal for our trade in. I wish the sales manager would have come out and introduced himself and worked with Alan and us to save some back and forth time. Zachary in the finance department was also very friendly and knowledgeable in helping us finish the process. We did end up adding on the warranty thanks to Zachary helping us see the value. We were very happy with the service and purchase of our new car. We would highly recommend Alan and the Ed Martin Nissan dealership.

Destiny was incredibly helpful. We ended up at the dealership due to issues with our 2022…read morePathfinder. The service center had closed for the evening, but she stayed late, and set us up with a service rental, that she also cleaned for us. The administrative assistant at the front desk was also kind and helpful. When we are ready for a new vehicle we will head to Ed Martin.

We recently purchased a used Cadillac XT6 from Tom Roush Lincoln. It came with all weather floor…read moremats but not the carpet type floor mats. I searched craigslist for floor mats and found some for sale by an individual in Anderson that were perfect for our vehicle. Upon arriving at the seller of the floor mats, it turns out that HE was the previous owner of our XT6 and he had traded it in at Roush a few weeks back. He advised us that not only did he trade it in with the carpet floor mats, but also a luggage cover and mesh cargo net. I called Tom Roush and asked our salesperson about these items. His response was that they did not have those items and that we purchased the car based on what was in it on the lot. Okay, so they lied, because obviously they did have those items. Other issues, they low balled the trade in value of our 2020 XT6. Two days after we traded it in they were selling it online for $6000 more than they gave us. I know they all do that but that seems excessive. I would be very wary of Tom Roush Lincoln. They are not honest.

Best Experience purchasing a vehicle ever. Hands down the kindest staff! Eric our salesman, was so…read moreeasy going and very patient with all my questions and our little girl. The staff interacted and was so welcoming and loving with her, letting her be little. I am truly humbled by my experience! I absolutely love my car. Thank you all!

I just purchased an Equinox from Hare and the process was…read more fairly smooth. Absolutely beautiful vehicle! Dustin Flynn and Bryan Matthews were very thorough in explaining everything. The atmosphere was nice, pleasant, and overall, a great experience!

I rarely leave negative reviews, but my experience at this dealership has been disappointing enough…read morethat I feel compelled to share it. What has frustrated me the most isn't just one visit. It's the overall customer experience and the complete lack of effort to build a relationship with repeat customers. Customer retention should matter. It should never feel like once the sale is made, the customer no longer matters. During my visit, I expressed these concerns to one of the employees. I explained that when I visit my Kia dealership, they consistently make me feel valued. They communicate well, work to accommodate me, and understand that creating loyal customers is just as important as completing repairs. Here, I have experienced the opposite. I even brought up the fact that despite scheduling service and explaining my circumstances in advance, I have never been offered accommodations such as a loaner vehicle when it would have made a significant difference. I wasn't asking for special treatment. I was asking for the kind of customer care that encourages people to return. The employee I spoke with was polite and apologized several times. He admitted there wasn't much he could do and offered to get the service manager. At that point, I declined because my concern wasn't about convincing anyone. If the people making those decisions already knew the situation and still chose not to help, another conversation wasn't going to change that. After paying my bill, I walked outside to wait for my vehicle. While I was waiting, another customer's vehicle was returned looking freshly washed and cleaned. A few minutes later, my vehicle arrived dirty. I politely asked why my vehicle hadn't been washed. The employee simply said, "I just brought it up here. That's all I did," and walked away without offering to look into it, explain anything, or try to help. I went back inside and told the employee I had been speaking with what had happened. He apologized again and said he was sorry that response had been given to me. At that point, I couldn't help but laugh because it perfectly summed up my entire experience with this dealership. It wasn't just about a car wash. It was about feeling like my concerns didn't matter. Seeing another customer's vehicle returned cleaned while mine wasn't, combined with the dismissive response afterward, left me questioning whether I was being treated differently. I can't say with certainty why the difference existed, but I can honestly say that's how the experience felt, and it left me disappointed and frustrated. I've reached the point where I'd rather take my business elsewhere. Good customer service isn't just about fixing cars. It's about making people feel respected, valued, and appreciated. Unfortunately, that has not been my experience here.