1 star. After…read morebouncing back n forth from Fishers to Carmel, I found a car that I loved on a Thursday night. They wouldn't negotiate on price until I got a PPI which was scheduled for Monday morning - the earliest appt available. We arranged for me to pick up the car early Monday morning before they opened. I arrived and the salesman smiles and says, it's gone! He sold the car on Saturday. No call. No first right of refusal. No courtesy. Nothing. This car was a specialty color that is very rare. I was in love with the car and was ready to pay cash on Thursday night, but they wouldn't even discuss it before I got the PPI. That's super fishy. Is it because you were holding it for another buyer? Is it because I'm a young woman? Is it because I'm Black? Doesn't matter. It was wrong. I think it was his smile that sent me over the edge. Nothing about this situation was joyous. I will never return and I hope no one else does, either. Shame on you, Fritz!

I just purchased my 3rd vehicle from Fritz. Eric is the best! when it's time for a new car I only…read morelook at Fritz in Fishers site. They make buying a used vehicle painless from purchase to Patrick in finance, Thanks Fritz !!

This is the best place to have your Toyota serviced. The service managers are super. The waiting…read moreroom is clean and spacious and has water, coffee, and some packaged snacks. Toyota does a multipoint inspection with the oil change. Service was quick, and the results of the inspection were carefully explained. I opted for a needed alignment that was completed within another 45 minutes. Highly recommend Ed Martin service!

We rented a van for 11 days. It was clean, ready on time, fair pricing. Counter help was friendly,…read moreprofessional, appreciative of the drop off area after hours. Everything was perfect, hassle free and no complaints. Third time renting here, we're loyal customers!

Buyer beware!! About 3 weeks ago I bought a 2018 Ford Focus RS with 53K miles on from these folks…read more It was represented in good shape and in running condition but upon receive the car it has been a disaster. It is costing me nearly $10K to fix the issues this car has including the steering rack, missing bolts to the sub (it had been replaced by the dealer with a cheap ebay knock-off that was actually defective), tie rod ends and more. Throughout the process the sales rep and the sales manager represent the vehicle as having been inspected end to end and as being in excellent condition. Now, to be fair the actual buying experience was very smooth but that just shows what con men they are. Truth is they misrepresented the car and all its issues and they knew it. You will find other reviews similar this this one. BELIEVE THEM. These people are NOT running and honest business.

This place is horrible and I would never recommend to anyone. I am a college student and i was…read morelooking for a new car, i found the 2017 ford edge online and decided to go look at it with my parents. when we got there i told them that i drive multiple miles a day and needed a car that is reliable. Matt assured me that this was the car for me. he said it had good mileage and it's very reliable. there was rust on the inside of the door he said they would fix it for us and have the car ready to pick up by Wednesday. we didn't hear anything from them all week so finally i texted and told them i would be down Wednesday to pick the car up. when i got there he told me that the car wouldn't be fixed until the end of the week, we took it home and decided to get it fixed ourselves. 3 days later the check engine light came on. i took it to a local shop and they wiped the code to see if it would fix it. a week later it came back on. every time i started my car the whole think shook violently and there was a water sound coming from under the hood. i took it back to find out there was a crack in my engine block and the coolant was leaking into the engine. the shop i took it to told me that this is a very easy catch when inspecting a car thoroughly. when i contacted Noblesville imports they basically wrote back that it was my issue now and there was nothing they could do. i now have to find a new engine that will well cost me $8000 or just be out the money and buy a new car.

If zero was an option they would get a negative 100!!!! Complete scammers. I bought a $50k with…read morethe "bumper to bumper warranty" which was actually a "custom warranty" that doesn't cover all the issues wrong with the car. I wanted to take it to my mechanic before buying it but the salesperson told me that the warranty I was buying would cover absolutely everything so said there was no need to do that. I went there multiple times asking the manager to help resolve the issues and he was no help whatsoever. I would never recommend doing business with this horrible company!!!!!!

I purchased a 2020 Shelby GT350 this past December of 2025. The process was painful because I…read morepurchased the vehicle out of state through the internet so that is on me, but honestly even if I had been in front of the car I would not have seen this, at least not without a lift. Also the owner/manager of the dealership took interest in the sale by calling me to try and speed up the process, after which I could never get in touch with him after deciding to purchase the vehicle. Trying to make a long story short, I get the car the first week after New Years. I bring it to a Ford dealership to get it inspected for state registration. I get a report that the a/c belt failed because it is shredding and that there is a bad oil leak coming from the oil pan. I cannot pass the state inspection without the fixing the belt and removing the tint that had been put on. Granted the tint was not the dealership's fault but the belt and oil leak should have been found and fixed before selling the car. I express this to the salesman that I had dealt with and he down plays the problems, I guess he did not understand that without a new belt I will not pass inspection. He states that his master mechanic will contact me and tell me that the inspecting dealership is trying to rip me off. When I got the car back I began looking at the oil pan leak and I think whoever did the last oil change (probably the dealership before selling) put too much oil in it as the dipstick marked the level almost half way up the stick. I do not think I have seen an engine over filled as badly as this. I think the mark of a good dealership is that you are want to return to them to purchase another vehicle. I would not be willing to go back to Coast to Coast Imports for anything.

My experience here at Napleton Kia Fishers was really great and helpful . Alan & Carlos Romero did…read moresuch a great job helping me find the perfect car for me and my little one . I originally went in to see a different vehicle , but they gave me their HONEST opinion about that car . FYI i don't know anything about cars and they found a BETTER and newer car for me with only had 90 K miles. I knew deep down they were doing their best to help me find the best car for us . At first, I wasn't sure about the car but now I just love it cause it just fits us so well . That even my son tells me he loves his new car. Thank you again guys i finally got my mommy car

I stopped by Kia of Fishers to get an appraisal on my vehicle. Before coming in, I had already done…read moremy homework and knew the market value appeared to be higher than my lease buyout, so I expected a relatively simple conversation about my options. The employee who initially helped me was friendly enough, but the overall experience quickly reminded me why I generally dislike car dealerships. The process felt longer and more complicated than it needed to be. I prefer direct conversations, clear numbers, and getting in and out without a lot of back-and-forth. The biggest issue for me was the interaction with management. Instead of really listening to what I was trying to accomplish, the manager seemed more interested in steering the conversation toward his version of helping. It felt like he was talking at me rather than listening to my questions and concerns. To be fair, maybe I'm not the typical dealership customer. I don't enjoy negotiating, I don't enjoy sales pitches, and I value efficiency above almost everything else. Unfortunately, this visit felt like a textbook dealership experience, and not in a good way. If you enjoy the traditional car-buying process, your experience may be different. For me, it reinforced many of the reasons I avoid dealerships whenever possible. - JY review

I had an outstanding experience working with Tom at Lockhart Cadillac. My wife and I purchased a…read more2021 Chevy Bolt entirely over the phone and through email, and Tom made the whole process incredibly smooth from start to finish. What really stood out was the level of service. Tom personally arranged delivery from Indianapolis to Chicago at no additional cost, which made everything effortless on our end. The pricing was very competitive, and after visiting close to 20 dealerships over the past year, including when I purchased a truck, I can confidently say Lockhart Cadillac offered the most reasonable deal by far. Tom is exactly the kind of salesperson you hope to find, trustworthy, fair in negotiations, responsive, and genuinely pleasant to work with. There was no pressure, no games, just straightforward and honest communication. If you're in the market for a car, I highly recommend asking for Tom. This was easily one of the best car buying experiences I've had.

My experience with Lockhart Cadillac has been extremely disappointing. My certified Cadillac XT4…read morehas had multiple major repairs, including at least two transmissions, suspension work, an ongoing rear-end issue causing abnormal tire wear and now we're having issues with Onstar, WiFi and dash functionality. What's worse is the lack of communication--missed callbacks, no clear updates, and I've had to chase information every step of the way. Now that the factory warranty is expired and the extended warranty that I purchased is in effect I've had no communication about rental coverage under my warranty so I'm paying out of pocket for Lyft and Uber. At this point, I don't feel like my concerns are being taken seriously. This is not what I expected from a certified vehicle or a Cadillac dealership. While the staff has been polite, there has been no meaningful resolution. *2020 XT4

Alan was wonderful to work with. We kept him past his normal hours and he never made us feel…read morerushed. With 6pm closing times we found it hard with work to get there but he always stayed. He helped us negotiate a good deal on our new used car and get a fair deal for our trade in. I wish the sales manager would have come out and introduced himself and worked with Alan and us to save some back and forth time. Zachary in the finance department was also very friendly and knowledgeable in helping us finish the process. We did end up adding on the warranty thanks to Zachary helping us see the value. We were very happy with the service and purchase of our new car. We would highly recommend Alan and the Ed Martin Nissan dealership.

Love this place highly recommend this place!…read more The service is great and the sales department is great as well!!

Best Experience purchasing a vehicle ever. Hands down the kindest staff! Eric our salesman, was so…read moreeasy going and very patient with all my questions and our little girl. The staff interacted and was so welcoming and loving with her, letting her be little. I am truly humbled by my experience! I absolutely love my car. Thank you all!

Lisa Affouri was absolutely amazing! She answered all our questions and treated us like family…read more Everyone was great ! We will be buying all our cars from now on through Lisa and Tom Roush Lincoln. Thank you for an awesome experience. Mr. & Mrs. Bill Casey