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    Superior Transmissions & Auto

    5.0 (1 review)
    Open 8:00 am - 5:00 pm
    Updated 1 month ago

    Services - Superior Transmissions & Auto

    Auto brake repair

    Superior Transmissions & Auto Photos

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    1 year ago

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    Paul Miller BMW

    Paul Miller BMW

    2.7
    (159 reviews)

    I contacted the dealer to bring my car in for service and for the first time I was able to bring my…read morecar within 2 days of calling and get a loaner. Their wait time used to be 3 weeks for loaners! My Service Advisor told me they hired 8 new techs which speeds up the wait time to bring my car in for service. Kudos to you! Great job!

    I was preparing to purchase my third vehicle from Paul Miller BMW and reached out to my previous…read moresales rep, Chris W, who handled my last two purchases. I told him upfront I was working with a broker who already secured a strong discount off MSRP--and I specifically told him not to waste my time unless they could truly beat it. He responded saying they could "probably beat it and even give me an extra $1,000 off." This is now the third time in a row they've made that claim. Each time, I send the deal, and each time they come back with excuses and an offer that's actually worse than what I already have--whether from a broker or even another BMW dealership nearby. What made this even more frustrating is the constant push to "come in." It feels like a tactic to reset the conversation rather than provide a real, competitive number. I made it clear I was ready to move forward based on numbers, not a showroom visit. I was genuinely upset with how this was handled and told them I would be leaving a review. Instead of addressing the situation, I was told not to leave one--which says a lot. At this point, I will not be doing business with Paul Miller BMW again--neither sales nor service. I'm a relationship-driven customer, and after multiple purchases, it's clear there's no loyalty here. Every interaction feels like a game. If you're considering them, do yourself a favor and shop other dealerships and brokers first. You'll likely get a better deal--and a much more straightforward experience. Specially if you are a repeat customer! The sad thing is I remember this exact experience from the last time and wasn't even going to reach out to them to purchase this car. I knew I should've went with my original gut..

    Miller Motorcars

    Miller Motorcars

    3.4
    (46 reviews)

    I had a Purosangue service scheduled with Miller. The appointment was booked roughly two weeks out…read more In the meantime, Wide World Ferrari was able to arrange transport and service the vehicle almost immediately, so I moved forward with them instead. On the day of the scheduled pickup, the flatbed driver called with an arrival window that did not begin for another hour, leaving roughly two hours before the truck would actually arrive. As soon as I learned the vehicle was actively being dispatched, I informed him that the Purosangue had already been serviced elsewhere so the truck could be reassigned. That detail is important because the truck was not sitting in my driveway and a driver was not waiting outside my house. There was still meaningful time to adjust the schedule. If the concern was truly that the truck could have been serving another customer, then notifying them while there was still time to reassign it seems preferable to saying nothing at all. Shortly afterward, I received a call from the service department. Rather than a professional conversation, I was met with a remarkably rude, confrontational, and condescending tone. The purpose of the call seemed less about understanding what had happened and more about lecturing a customer. I was told I had cost them money. I responded that if there was an actual cost associated with the dispatch, I would be happy to cover it. The conversation then shifted from money to time. When I asked whether the issue was time or money, there was no clear answer. The call felt less like a business discussion and more like an attempt to pick a fight. What made the interaction even more surprising was that between scheduling the service and the day of pickup, I received no reminder email, no text message, and no confirmation communication of any kind. For a service appointment scheduled weeks in advance, that seems like a fairly basic expectation. Unfortunately, this was not my first experience with Miller. My purchase experience on a brand new 296 GTS was poor enough that I ultimately moved my business elsewhere. The details are not particularly important today. What matters is that the recent service interaction felt entirely consistent with the attitude I encountered during the sales process. Since then, I have purchased six new Ferraris through other dealerships. For service, Aaron and the team at Wide World Ferrari have been exceptional. Over multiple vehicles and several years, they have delivered some of the best service experiences I have had in the automotive industry. Responsive, professional, customer-focused, and despite being significantly farther away, routinely able to arrange transport within hours. For sales, Ian at Ferrari of St. Louis and Pierre at Ferrari of Charlotte are outstanding. They understand something that should not be complicated: respect your customers, communicate clearly, and earn the relationship every day.

    Wonderful sales experience. Exceptional customer relations, professionalism and follow up.read more

    Subaru World of Newton

    Subaru World of Newton

    2.1
    (52 reviews)

    I'm really surprised by some of the negative reviews. I had a great experience here with both my…read morepurchase of a pre-owned Crosstrek and my subsequent experiences with the service department. All have been great! The sale was smooth and honest - very straight forward and easy. Everyone in the service department was nice and helpful and I've been in and out quickly. Nick was my salesperson and he was excellent. He was very helpful and honest with the sale and has since assisted me with additional parts and service as needed. I definitely recommend this dealership - but ask for Nick!

    I purchased my 2024 Forester from this dealership and was not particularly impressed. The…read moresalesperson I worked with (I forgot his name), worked numbers with my father who used to work for a dealership, then after my father left, began to badmouth my father to me. Completely unprofessional. Then, I separately brought my car here for its free oil changes. They spilled oil and did not clean it up, causing a burning oil smell on my way home. Following this, I recently brought my car in for a transmission fix. Over the phone, the service tech quoted me $10k and told me ins probably wont cover it. Well, I submitted to ins anyway and they covered it. I looked at the quote for the fix and it was actually around $12k. While picking up my car, the service advisor didn't note that my ins paid for the repairs and they tried to charge me $12k that day. Luckily a manager rummaged and found my ins providers check. During the time my car was being fixed, I informed my advisor I would need a loaner car and was initially told that would be no problem. Then, was told they didn't have any available at the time so I ended up Ubering for the week which was costly. Overall seems unorganized and unprofessional just from my three visits here. Each time something has gone awry.

    Route 23 Honda

    Route 23 Honda

    2.5
    (238 reviews)

    My fiancé and I visited Route 23 Honda with our friend who needed a new vehicle. We visited on a…read moreweeknight and dealt with Sam in sales. I found Sam to be very typical and by that, I mean having a dismissive behavior towards a woman customer. Sam barely acknowledged my friend but was very interested in speaking to my fiancé. I did comment that my friend is the one who is purchasing the car and all communication should be directed towards her, not my fiancé. I was very put off by this and had the purchase been for me, I would have left and gone to another dealership. Alas, my friend is much more patient than I am because I can't tolerate that sort of outdated attitude. This communication by Sam continued throughout our visit and up until we went with my friend to finalize the purchase that weekend. The only saving grace was the wonderful finance manager, Rolando. He was hilarious and refreshingly straight forward so that my friend could make the best decisions for financing her new car. Aside from the subpar experience with Sam, everything else worked out wonderfully. I would recommend dealing with a different salesperson who understands that women are capable of buying cars.

    I visited the dealership to see if my AC compressor for my 2016 Honda Civic (which I bought there)…read morewas under warranty. Abdel - the service guy- told me that I was in luck - it was extended until June 2026. So I scheduled a 7 AM appointment the following week and some CS lady (Patsy?) with a plaque citing 15 years of customer service said I must have misunderstood - the condenser was not covered. She was so condescending that I just walked out. I WILL NEVER BUY ANOTHER CAR THERE!

    Superior Transmissions & Auto - autorepair - Updated August 2026

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