This place failed to inspect my vehicle and lied about being able to inspect my vehicle because of my window tints and how he didn't know how to by pass the tints and enter numbers.. a huge excuse...even with a valid NYS window tint exemption sticker displayed I was still given a hassle. Last year Tom stated in front of my husband " where did you buy that sticker from" which was very insulting & humiliating. As upset as I was I told him no sir, my doctor filled out my medical form. Thank you... he remained quiet and he did my inspection in 2023
Caution he will judge you, based on color, race, gender and disability....I called back to advise I spoke with DMV IN Albany, I provided my cell phone and he NEVER called back yet claims customer satisfaction is his priority? Yea ok, you turned me away it's all recorded and on my car dash cam as well!
BUT.... 2024, This year he denied services to me, to inspect my vehicle. I even contacted NYS DMV and they said this location was not to refuse service if they have an inspection license. Well they did, I tried reaching out again and they did not call me back so now I am blasting them and reporting them. I even filed a complaint with DMV, form VS 35.
**let me reply to his comment on another review I did in which he replied: MY dash camera which I have uploaded pictures from, verify my presence at your shop 2/22/24, and me driving away as you refused to inspect my vehicle. You never called me back or left me a voicemail, all lies... cell phone bills don't lie! I even left my number with your rude mechanic who became hostile when I advised I was filing a complaint against your facility w/ DMV which I already did, nor did I say forget it. After you stated you could not do my inspection; as you had to do numbers or had no way to enter numbers regarding my tints, I said forget it because you already refused services and I was not going to keep begging you. As a register DMV inspection site, you were to see my NYs exemption sticker; which you claimed I brought off the streets last year judging me, match it to my plates and proceed to inspect my vehicle. But I will obtain legal counsel as I have been violated from my civil rights from this facility. I didn't pay for my exemption I have a legit medical condition and you are not to judge. It's sad a shop in my local hometown did this and has no knowledge on the NYS tinting laws. I don't give business to places that immediately discriminate I have found a place and will inspect my vehicle. I will make sure your facility is fined. I don't do things illegally, I am by the books. You judged the wrong person & there was NO service provided to me so yes I am un-happy with YOUR refusal to inspect my vehicle. Perhaps brush up on the NYS dmv regulations under section : 79.21f or call:
518-473-0597 Option 4. read more