Great shop ,kind friendly,helpfull, cost affordable. My 2 cars were handled with a good mechanic.read more

THIS PLACE IS A SCAM. Changed the price of service retroactively. Worst car dealership I have been…read moreto in my life. Go anywhere but here.

We have been customers for a long time! Honest, thorough and detailed. They have worked on all of…read moreour cars, Japanese and American, with the same approach. Highly recommend!

I took my VW in for a power steering leak. They charged me $586 to fix it , yet after a week I…read morerealized my car wasn't fixed. I took it back in and they said it was going to cost me ANOTHER $1900 to fix the leak The mechanic said he never had seen a leak like this before. .Say what? What about the first time.? Aren't there UV dye kits to spot leaks.? Isn't this your job? If a mechanic doesn't know what they are doing then I think they should send you elsewhere , not keeping charging you until they figure out the problem! At least they should of reimburse me the $586 for work that In actuality I didn't need. At The Village Shop it's strictly amateur hour (and expensive hours at that!) * Michaels response to my review is sorely lacking. He or none of his team told me the extent of my power steering leak when I initially took my car in. I paid $586 and they happily sent me on on way with only fixing what they "thought" was wrong. At first, the secretary at the Drop Shop told me they couldn't find a leak. This kinda goes contrary to Michaels statement about l"eaks everywhere". If there were , how come nothing was said in the first place? Somebody is not on the same page .It seems suspicious at best and totally unprofessional at its worse.

I was very pleased with my experience using this business recently. I've been to the 211 location…read morein previous years, but this was my first time at the Dolson location. I needed four new tires. I know next to nothing about tires. Large purchases regarding things outside of my wheelhouse can be daunting lol The employee who met me at the front desk was great - with a glance he knew the size of tire I'd need, pulled up the options for brands and prices for me, explained the differences between them so I could make an informed purchase, and not 20 minutes later I was done and heading home on four new tires. Can't ask for better than that :) We won't hesitate to return next time we need tires.

Easy, fast and friendly. They were pretty busy. Went in to get my tires filled and they got it done…read morequick! Thank you!

Went in for a NYS inspection and found out that I needed front struts and wipers. I left my car…read moreovernight and it was repaired the next day without any issues. Great service at a great price and the staff was very friendly and accommodating at the same time. Couldn't ask for anything more.

I'm writing this review as a former employee who wants to offer insight for potential customers…read more During my time working at this mechanic shop, I witnessed several troubling practices that customers deserve to be aware of. There were instances where parts were charged for but never actually installed. In some cases, unnecessary parts were sold to customers who didn't need them, and at times, the work billed was not fully completed. These practices were not isolated or accidental--they happened frequently enough to be considered routine. Additionally, the shop often lacked qualified technicians to perform repairs properly. Corners were cut, and customer vehicles did not always receive the level of care and attention they deserved. I'm sharing this to encourage others to ask questions, request to see the old parts that were "replaced," and to get second opinions if something doesn't feel right. Your safety and your wallet are worth protecting!

Good service Good owners They work with you and are honest . I had brake work done It was done…read morecorrectly and no problems.

I called Middletown Auto Repair mid-morning and spoke to Chris. I asked about brake service for my…read moreSUV. After taking a few key pieces of information, Chris said he'd call me back within the hour to let me know how he could help. As promised, within the hour, Chris called and asked me to bring in my vehicle. He and his team took a look and were able to replace my brakes. I was in and out of the shop in under an hour. The work was exceptional. Chris was wonderful to work with. The level of customer service was remarkable. I will definitely be back for any future needs with my car- routine maintenance or otherwise! It's not often you find an honest mechanic. I highly recommend Middletown Auto & Repair!

Had an appointment for 10am, but they are extremely busy so didn't get in until almost 11am…read more Service was good, they were very fast once they got started. Definitely a value for the price. They are extremely short handed and could definitely use another tech as well as someone to answer the phone. While I was there, they had several missed calls. Overall feeling: You will get great service, if you don't mind waiting.

I needed a alignment it was the only place that took my truck my size. Only for them not to do…read moreanything or try to help at all. I can go over 40mph so it took a hour there in back roads and a hour back for nothing. Very unprofessional and would never recommend!!!

I went to Juan to get a valve cover replacement since he diagnosed the pvc was bad everytime he…read moreopened the motor cap it went away but the car had a whining sound.This would be the third time I get my car service at this shop.I bought all the parts from fcp euro oem valve cover and spark plugs ,coil and a starter.He gave a high quote but I thought WTF the shop is close to me and they stand by their work.The car was there for almost two days.I paid Juan cash,tipped the mechanic and took my car.After driving it for about 30 minutes the same noise was still there.I went back and spoke to Juan and the mechanic and they both looked at me and said "we did everything the way it should be done- probably the pvc came defective".I told him "this is a brand new valve cover not a used one, ok I'll call and get another sent out to me and return this one" He asked me if the company will pay for labor -- WTF.. Basically telling me I would have to pay for the whole job again.When I ask him what he meant he told me his mechanic has to work on the car again which is about 5 Hrs of labor which was the same price $700 not to mention the $1100 he initially charged for the whole job.He was very dismissive and didnt want to stand behind his work or guarantee it .Absolutely absurd! This is not how a business should conduct business. I could of taken it anywhere else for half the price. I had to take it to my mechanic and pay again for the job to be done the right way... these guys at elite are clowns. Guess what my mechanic found out .These Fucktards at ELITE AUTO WORK knew exactly what they did and never told me a thing.The mechanic snap one of the screws in half then tried to take it out with a tap and snap that inside trying to take the screw out and left that inside.He then put silicone around the new valve cover,cut an old screw or put the same one he snapped with silicone.I guess he put silicone just so it would look like it was screwed in.Instead of just taking out the screw and the tap that he broke. This would of never worked with all the pressure inside the valve cover when the car is on.So basically you charge your consumer double for your mechanics incompetence & dishonesty. Do yourself a favor and go somewhere else. I would give zero stars.I posted pictures of what these guys do at the Elite shop.--- **consumer Beware**

Juan is honest, and reliable. He gets the job done and he's a humble guy. I will continue to go…read morehere for all my car repairs and maintenance. It's a pleasure being able to have him in the area! Thank you Juan!

Amazing service , fast and good quality tires. Good value for the price would recommend them.read more

10/10 would recommend their services. They are fast, reliable, and go above and beyond. We request…read morefor them to come out quite often and have not be disappointed!