1. Superior Stone and Cabinet

    0

    Phoenix, AZ

    Superior Stone and Cabinet

    3.6 (129 reviews)
    Closed • 8:00 am - 5:00 pm
    Updated 3 months ago

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    Response quality

    Excellent

    Services - Superior Stone and Cabinet

    Custom cabinet construction

    Pre-made cabinet installation

    Superior Stone and Cabinet Photos

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    Recommended Reviews - Superior Stone and Cabinet

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    Remnant counter

    We were looking for small remnants to use as a bench in our master bathroom and a small shelf in our bedroom. Most places we called seemed uninterested in our business because our project was so small but Superior Stone & Cabinet's customer service was extremely pleasant and helpful. We spoke with Kelly on the phone and she texted me photos of remnant colors that matched what we were looking for. We ended up driving into Phoenix to view the pieces in person and they were perfect. It was a steal of a price and we are very pleased with the outcome. We have a larger bathroom project coming up and we'll be using Superior again!

    Very pleased with my kitchen countertops!

    Exceptional professionalism and service all the way around beginning in the showroom with the knowledgeable and helpful designer to the friendly and conscientious installers. The quality is superb; the service was outstanding. I recommend Superior for their top-tier professionalism and quality finished product. I'm very satisfied.

    Kara B.

    Our experience with Superior was poor. We had issues with every step that they performed - the design, measurement, cabinet installation, and counter/ backsplash installation. We were told our Kraftmaid custom cabinet installation for our 11x11 kitchen would be 2 and 1/2 days. It took 3 weeks for the initial installation. We never knew when the sub they hired would show up. He would often show up in the afternoon, work a few hours and then leave. There was an 8" gap (see photo) surrounding our garbage cabinet due to an issue with the measurement and design. Superior did replace it with a wider cabinet but it took 2 additional months (after the initial installation) to get the cabinet and have it installed. The design indicated our built in range/cooktop model however no oven cabinet or supplies to build one was ordered. When this was noticed (by us), Superior told the sub to build one for us out of scrap wood. The quartz countertop was cut incorrectly but installed anyway resulting in multiple seams (differing from contracted design) and a 1" gap at the end of the counter that they filled in with caulk. (see photo) There were pieces of quartz next to each other that differed in color to a very noticeable degree. The overhang on the right counter measured 2 1/4" and the overhang on the left counter measured 1 5/8". (see photos) The counter and backsplash had to be torn out and replaced. We were promised that the demo/reinstallation would occur the Tuesday of the following week. That changed twice which required us to move flights multiple times to allow my husband to be home for the reinstallation as well as further delaying use of our kitchen. I gave them 2 stars instead of one only because Superior followed through with correcting the mistakes made. However, the stress, extended lack of use of our kitchen, lack of any price reduction for the myriad of mistakes made, and lack of professionalism that we encountered made the experience a very poor one. I would not recommend Superior if you are looking for quality work on a timely basis.

    Color doesn't match to well

    Don't use this place for your counter tops! We got counters from this place 3 years ago. When they first installed them, there was a noticeable difference in the color of the quartz between the piece by our sink and the piece next to it. They sent out a technician to look at it after they were installed and he pretty much told us well there's nothing we can do now. Then last year we noticed a crack in the corner of the counter. We reached out to the company and they said it's out of warranty (it only has a 2 year warranty) then they could replace it for us for almost the same cost we paid originally. So I guess their counter tops only last 3 years and then if it cracks it's your fault. They told us we put 100 lbs of pressure on the corner and that's probably what cracked it. We have never done that. So don't go with the place unless you want to replace your counter tops every 3 years.

    Before Kitchen

    I live in a senior community and Superior Stone and Cabinet were an incredible quality and value for my home kitchen and bath. There was unexpected existing water damage discovered and their team worked quickly to help me repair the issues without too much impact to my timeliness. I am so thrilled with the outcome of this project and have had so many compliments on my updates!​

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    2 months ago

    Very helpful in guiding us in our selection! Their Prefab countertops option helps make it very affordable

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    2 months ago

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    4 months ago

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    19 days ago

    amazing service, Kelly& Megan were friendly and knowledgeable. I recommend, has everything you need.

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    4 months ago

    Awesome crew down here at Superior Stone! Very reasonable prices and great selections. Definitely recommend visiting their showroom!

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    2 months ago

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    1 year ago

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    4 months ago

    Great selection of pre-bullnose damnit quartz countertops! Excellent quality and wonderful customer service

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    5 months ago

    very helpful staff! great choices in stone tops!! I would highly recommend this company. Come and check them out.

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    11 months ago

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    7 months ago

    Kelly is absolutely the best. Her crew and team go the extra mile to make our install a smooth one.

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    2 years ago

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    9 months ago

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    1 year ago

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    9 months ago

    Great customer service and selections! Very nice prefabricated counters with installation too! Thank you for helping with our project!

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    2 years ago

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    2 years ago

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    2 years ago

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    8 months ago

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    2 years ago

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    Antonio S.

    Thank you Karla for your review and we were glad we could help!

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    2 years ago

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    3 years ago

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    5 years ago

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    8 years ago

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    Page 1 of 4

    Ask the Community - Superior Stone and Cabinet

    Review Highlights - Superior Stone and Cabinet

    “I really felt Jeff was a great customer advocate I would highly recommend Superior Stone & Cabinet to anyone.”

    Mentioned in 16 reviews

    Read more highlights

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