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Superior Star AC & Heating

4.6 (45 reviews)
Open Open 24 hours

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They guys that come out to work always find the problem and fix it as soon as they are done everything is running just as new. The service they provide is timely and the guys have been working late and on weekends. The price is great. The unit was freezing so they put in a new coil and it didn't take long at all.

Monica R.

I have one star because it requires a rating. It's really zero stars. I reached out to this company for AC maintenance services. We set up an appointment for Friday 2-4pm, meaning they can show up anytime between 2-4. It was 3pm and I got a text they were on the way........after an hour and a half no call no service tech. So I messaged and was given an excuse! Still 550pm been waiting since 2pm for technician. Don't waste time with this company, unprofessional and unaccountable.

MasterBath Shower that was destroyed for no reason
Marcus M.

This company is unprofessional, with multiple times of no-call no-shows and horrible communication from the company or "Miguel". They were contracted by a warranty company for a plumbing leak, to which I asked the warranty company if they were qualified to do plumbing repairs, they informed me they were, the company had sent multiple different employees who were not a part of Superior Star ac & Heating all "contractors" they sublet to had informed potential damage in the bathroom that joins the wall, and informing the company of this, they decided to tear down partial walls from the master shower where the damages were not as the damages and leak were from the bathroom sharing the wall with master shower and when asking the Miguel the reason for why knocking down walls he reverts to complete unprofessionalism and either stops communication, or provides information that multiple other plumbing companies had refuted and he has refused to take responsibility to the damages caused and had even held my vanity hostage for various weeks after requesting them the day they decided to remove to place in garage they failed to listen to simple instructions advised them to set the vanity in the garage with the granite bathroom sink. They took the vanity to their "storage" and they had placed the granite sink top out in the backyard... I would highly avoid this company and the manager as they are extremely unprofessional and lack the mental capacity to complete simple tasks.

Cleaned coils

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5 years ago

Miguel was fast and honest. Price was reasonable and didn't try and oversell me. Will call again!

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4 years ago

These guys are great! Will be our go-to company for any A/C and Heating work we need done on our home!

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Ask the Community - Superior Star AC & Heating

Review Highlights - Superior Star AC & Heating

After reaching out to several places, Miguel offered to come out the same night!

Mentioned in 24 reviews

Read more highlights

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My Air Handler was not installed correctly by the builder of my house, and the excess water would…read morehave caused my attic to flood, Wilk's technician- Jason, showed up the day I called, and fixed the issues, and then some, highly recommend, total cost was 1,000 dollars.

I used Wilks for a couple of years and thought I had found an honest HVAC company until they came…read moreto my house to do the annual service/checkup on my American Standard AC. The AC was running fine until they arrived. Shortly after the workman left the AC stopped working. They came back the next day and diagnosed it as a bad compressor. I had my suspicions that they did something that caused the compressor to fail, but there was no way to prove it. I told the workman that the AC was still under warranty, so the compressor would be free and I would be happy to pay them to repair it since they are a certified American Standard dealer. After the workman spoke to his supervisor, he told me that they couldn't fix it because there were no compressors available in the San Antonio area and left in a hurry. I called another certified AS dealer the same day and they came out to look at it. I explained what had happened and they said that everything that Wilks told was not true. They got the compressor from a local HVAC supply store in about a day and charged me for labor to install the new compressor. I think Wilks didn't want to repair it because it was a warranty claim so they wouldn't make as much money. After that episode, I will never let this company close to my HVAC system and I cannot in good faith recommend them to anyone because if they break it then they will not fix it.

Superior Star AC & Heating - hvac - Updated May 2026

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