I first discovered this shop when my wife was working at the school across the street from it. She…read moresaid that she had heard good things and, since we were new to the area, started going there for our service and repair needs. Like others have stated, Paul, Mike and the rest of the crew are PAINFULLY honest and forthright; they won't go into any repair unless they explain what needs to be done, in detail, and if the repairs are worth it compared to the value of the vehicle. An example of their honesty: I thought that the neutral safety switch on my 2001 Jeep Wrangler was bad so I bought the part and went to Paul's to have it installed. A few hours later Paul called and said the issue was fixed and that it was nothing more than a dirty connection, which was cleaned and solved the problem. He gave the part back to me to return for a refund when he could have kept it and charged me for installation. My wife has also take her car in a couple of time for minor repairs and they were done FOR NO CHARGE!!! Where else can you get this kind of treatment? Paul's shop is so honest, reliable and reasonable in their charges that I usually just drop off my vehicles and tell them to fix any issues that they discover, knowing full well that they will never jack me around. The only issue that I have is that they are not open on the weekend or holidays, in order to give the crew time off and family time, haha! But, that's the kind of family oriented business that I want to deal with. I cannot recommend this shop highly enough and you'll be extremely pleased if you go there!!

Horrible experience- Went there because of good reviews and got skunked- Charged $327 to replace…read morea $23 hood release cable (ebay) that took 20 minuted to install.---never again.

EXCEPTIONAL+++++. All Valley Car Care is overall the very best auto repair center my wife and I…read morehave found during the past 10 years. Mark and Mike are excellent, firstly and simply because of "who they are," individuals who truly care, sincerely so, about the person coming through their door. Additionally and importantly, their in-depth knowledge and understanding of how to turn a car problem, or potential problem, into a highly positive outcome elevates this business to the top tier of all automotive businesses today. If you are like my wife and I were prior to learning about AVCC, which was very concerned about finding someone both trustworthy and highly competent, you absolutely owe it to yourselves to contact Mark or Mike, or stop by to introduce yourself and speak with them about your vehicle. You will be very glad you did.

We absolutely love All Valley Car Care - Surprise! They have taken care of my daughters's Jeep…read moresince she arrived in Arizona. In addition to doing her regular oil changes and routine maintenance, it recently needed an oil pan gasket and some suspension work (it's a Jeep, of course it did!) Matt and the crew All Valley are always incredibly pleasant and helpful and they go out of their way to make sure that she's taken care of. Their service quality is outstanding, they deliver exactly what they promise and their prices are great. Highest recommendation to all of the people at All Valley Car Care - Surprise!

Lexi Perez is amazing. Truly stellar customer service and went out of her way to review my past…read moreservices to get me the best deal on a new battery. She walked me through the process and kept me updated during my service visit. I highly recommend you visiting Lexi today !!! She'll be a valued advocate for you too.

I went in for an oil change on my 2007 Lexus LS460. (134,000 miles)…read more I had an appointment and it took 5+ hours to get the service completed. Julian told me I couldn't get a Lyft ride because I had my service dog with me. They give you a number to text the service advisor, however, he never responded. I went to the desk and inquired about my car and was told it was in queue. Behind several others. Julian told me when I set the appointment it would take 2 hours. They listed my car as a 6 cylinder when it is an 8 cylinder. They listed 8 quarts of oil when the car takes 9.1 quarts. My mistake. I normally use Mobile 1 full synthetic high mileage and always do normal maintenance. They supposedly topped off all fluids but the coolant needed topped off. When I asked what the high low temp tolerance was on the coolant they told me it needed changed. (It was changed in the last 2 years) They also told me there is no such tool to test that. It is commonly called an antifreeze/coolant tester (hydrometer or antifreeze refractometer) Every repair shop has one. They also told me I needed my brake fluid changed even though that was done 2 years ago when the coolant was done. I was told my transmission was leaking. There has never been an oil stain on my garage floor or my driveway. I did have it checked by 2 other shops and both told me, and showed me it was fine. They said I need a fuel induction service performed. Not on a 2007 Lexus LS 460. That isn't how it works. The V8 has a port injection not a direct injection. There is no issue with starting, idling, take off hesitation or fuel economy. The most needed would be an additive. I only use premium gas so the valves are continuously washed and cleaned when driving. They lost my key fob and missed that I needed a drivers side windshield wiper. I could go into more items but suffice it to say I will never use them again and if you are a woman, beware. They will treat you like an idiot.

Excellent prices, excellent service, and very honest. They do a phenomenal job explaining what's…read morewrong and do not try to upsell you.

Global Auto Repair in Tolleson is, in my experience, the best auto repair shop in the area. I say…read morethis having been to five different shops over the years. They don't have a fancy website, or even a dedicated email address and texting system. Nor do they provide elaborate diagnostic spreadsheets to customers electronically. It's old school all the way. No frills. Dial their phone number, tell them your problem and drop-off your vehicle. They don't do appointments. Despite these 21st century shortcomings I've had nothing but positive experiences at Global and that's saying a lot considering the charlatans that exist in the auto repair industry. I've taken three cars there over the years and while there has always been a lengthy turn-around, I've never been nickeled and dimed with bill-bloating diagnostics or exorbitant shop supply fees. You bring it in, they give you a quote, they solve the issue and deliver the vehicle for the price agreed upon. I can't say enough good things about Global. I only wish they were closer.

I stopped i to get my tire checked. The guys there where amazing and very helpful....the service…read morethey give is amazing so if u ever need ur car don I highly recommend

I attempted to contact the shop directly before I came to do a rating, I got a response weeks after…read moreI reach out to them, and I haven't heard anything back since then. I am not satisfied with the service I received. When I initially took my vehicle to you on December 4th, my check engine light was on and my radiator fluid was leaking. I advised I only wanted the issue that led to my check engine light and leak to be fixed because that's all I could afford at the time. I was told it was the cause was the Intake Manifold Gasket. The total came to $5005.22 I got a call saying my vehicle was ready and I picked it up on December 17th (8 days after drop-off). I was told to check engine light was still on and they're not sure why, but they drove the car and everything is fine. I drove my car to enterprise to drop my rental back off and then to the grocery store. While on the freeway, to the grocery store, the car shut off. The coolant and engine overheating warming lights came on. (The issue I just paid $5005.02). I called your shop twice and no answer and then I sent an email. December 18th I received a call back and was advised they will come to my house and pick my truck back up. Two men came and picked my truck up. I got a call December 19th. Stating it was now the heat module management/unit that needed to be replaced which came out to another $1078.54. My car was picked up December 18. I did not receive my car back until January 7th. I was told twice before this date that I was going to get my car back. I ended up having to spend $726 for a rental car. My issue is I had to pay $2000 just to get my car taken apart and I wanted whatever the major issue was to be fixed. According to you, it was the intake manifold gasket, nothing else. The fact that I paid $2000 and the heat module management/unit was not identified as needing to be fixed/replaced, I feel like I got extorted. My car was not a priority even after I said I had a rental car, my car was at your shop for 23 days in total. January 7th, 2026 I picked my car up and I have been doing minimal driving. January 10th the check engine light is back on again. (The issue I just paid a total of $6083.56). Not including rental cars charges of $726. At this point I do not want to take my truck back because it is apparent and I mean no disrespect that your shop does not know how to fix my vehicle. I would like some of my money back.

Matt and Michael were awesome. Great service! They were very kind and were able to get me back on…read morethe road in a quick manner.

Matt and his team did incredible work at a very competitive price. The communication and attention…read moreto detail was outstanding. If you ever need a hard working honest mechanic this is the place. I highly recommend this shop to my friends and family.

Champs Family Auto went through my 1997 RV, and I couldn't be happier with the service. It's…read moreextremely difficult to find anyone who is both willing and capable of working on an older RV correctly. Everywhere else I've gone, I've been charged ridiculous hourly rates while the mechanics tried to figure out what they were doing. These guys were completely different. They were professional, knew exactly what needed to be fixed, and completed the work correctly the same day. They're also very reasonably priced. I now trust Champs Family Auto to work on any of my vehicles or RVs. If you're looking for knowledgeable, honest, and professional mechanics, I highly recommend them.

I brought my 2021 VW Tiguan to Champs Automotive because it was overheating, going into limp mode,…read moreand displaying a check engine light related to low coolant flow (P00B7). Like most customers, I'm not a technician. I brought my vehicle to a professional repair shop expecting an accurate diagnosis and honest communication. Champs diagnosed the issue as a failed thermostat and water pump and recommended replacing both. I approved the repair because I trusted they had identified the root cause. That trust turned out to be misplaced. After paying for the repairs and being told my vehicle was fixed, I picked it up. Within approximately an hour, the exact same symptoms returned: overheating, limp mode, and the check engine light. The problem I paid to have fixed was still there. I brought the vehicle back, expecting a deeper investigation. Instead, the process dragged on with inconsistent communication. Days would pass without meaningful updates, forcing me to repeatedly contact them about my own vehicle. The vehicle was returned to me again. The same problem returned. This cycle repeated multiple times. Eventually, you stop feeling like your vehicle is being diagnosed and start feeling like you're participating in a guessing game. What bothers me most isn't the money. I understand automotive repairs are expensive and complex problems exist. What bothers me is that the original diagnosis did absolutely nothing to resolve the issue that brought me there. Had they told me, "We believe it's the thermostat and water pump, but there may be deeper electrical or ECU-related issues requiring additional diagnosis," I would have respected that honesty. Instead, I repeatedly received a vehicle exhibiting the exact same symptoms. Another red flag was when complimentary services started being offered. While some customers might appreciate that, it didn't inspire confidence. I wasn't looking for free services. I wanted my vehicle properly diagnosed and repaired. Eventually, I was informed that the vehicle might need an ECU repair costing thousands more. That raises a simple question: If the ECU was a possible cause, why wasn't that discussed before replacing major components and repeatedly returning my vehicle as repaired? I understand vehicles can be difficult to diagnose and technicians are human. What I don't understand is how a customer can pay for repairs, experience the exact same failure within an hour, repeat that cycle multiple times, and still have no resolution. The outcome was simple: I brought them a vehicle with overheating issues and a check engine light. I paid for repairs intended to fix those issues. The same problems repeatedly returned, and I ultimately took my vehicle home with the check engine light still on. Everyone can draw their own conclusions. I would not trust Champs Automotive with another vehicle. I strongly encourage anyone considering major repairs to ask detailed questions, demand clear communication, and consider a second opinion before authorizing expensive work. UPDATE: I took my vehicle to a reputable European vehicle mechanic who determined there was nothing wrong with the ECU. The actual issue was my battery. Once I replaced it, all the problems went away. I'm not sure why Champs decided to respond to my review when, at the end of the day, they failed to properly diagnose my vehicle and left me with an unresolved problem. After multiple visits, unnecessary frustration, and being told I might need another $2,000 repair, a simple battery replacement resolved everything. Instead of acknowledging their failure to diagnose the issue, they chose to respond publicly. The fact remains that I paid for repairs that didn't solve my problem, and another mechanic identified the actual issue. If you own a European vehicle, avoid Champs Automotive at all costs.

I had a very hard time finding a shop I can trust. When I called and spoke with Christina first I…read morefelt at ease. The person who was assigned was Chip. He was extremely professional and took his time to explain the process step by step. He continued calling me during the process of getting my car fixed. I couldn't be happier to get my car fixed at this shop. Very professional and easy to deal with.

This has the worst place for customer service and the most irresponsible place I have ever…read moreexperienced. First, they did NOT communicate with me, then they couldn't figure out what was going on with the AC, so they took it to the dealership, and they fixed the problem, but forgot to send the rest of the parts, so they could assemble it back together. They won't get NOT ONE STAR FROM ME.