If I could give less than one star I would!! This company should be investigated for shady practices!! My kitchen sink was clogged, would not drain and then water began to drip out of the ceiling below the sink. I called, they came and determined that the pipe was full of grease. I need my kitchen sink and was not able to fix it myself. I was also concerned about water damage or leaking drains since the water came out of the ceiling. They quoted me $3100 to FIX the problem and said it would be warrantied for five years. Great, I wasn't pleased to have to pay that much but the problem would be fixed and warrantied - right? I asked for a written quote including all that would be done covered and then agreed to the 50 % deposit. (The written quote was not sent to me until the next day -after the work was done)The guy came out that night - spent less than 2 hours, used the hydrojet and cleared the drain. Then he said the work would NOT be warrantied and the problem was NOT fixed because the grade of the drain pipe was wrong. He cut a 12 inch by 12 inch hole into my ceiling, shone a flashlight around and said he didn't see any water. Did not seal any pipes or drains - did not fix the hole he just cut into my ceiling. Then he proceeds to dump the GREASE WATER down my toilet ?? When he doesn't go down immediately, he says "Oh no that's not good". I pointed to the little handle and told him maybe flush it? He says he should have gone down without flushing. I didn't have a problem with my toilet but maybe that's because I don't flush grease water down it?? So then he gets his camera, looks into my septic drain and says there is a problem with my pipes that go to my septic tanks?? So then they quote $15 000 to fix that pipe!!! I called because of a kitchen drain - didn't get it FIXED, did not get a warranty I was promised and now they want to scam me out of another $15 thousand dollars!!! SHAME ON YOU!!! read more
