Good friendly service, old mom and pop shop. Have gone here for safety checks. Call ahead for…read morehours, appointment.

What they say/write on the work invoice/do are not in alignment. The work done was not fully…read morecorrect and caused damage. When informed of this, they only made things partially Pono. Too bad because they are likable conversationalists, good prices and I wanted to support family owned local business. In my opinion, it is worth the extra money, less stress and peace in knowing the repairs will be done correctly the first time to just go to Lex Brody.

Dropped my brand new car off for its 6mo maintenance, came back to pick it up and my window is…read moretotally shattered. Owner says she has no idea what happened and the footage from all 3 cameras on the front of building is missing. Would recommend you go anywhere else. The people here are beyond rude and dishonest. Don't trust your cars with them.

Just got a 2007 ls460. Made an appointment through David at ServcoLexus on Oahu. Tracy here in…read moreHilo helped me when I arrived. Did not even have to enter the building. Nice during this covid 19 times. Next came out the technician Maru on his monthly visit to Hilo from Honolulu. He was very professional and personable. He spoke highly of Brian the owner of Kalawe's as being very thorough. Eagerly look forward to next appointments when parts arrive and servicing of my Lexus by his staff.

Came here to get a head gasket job done. Was quoted $2200…read more Owner suggested we also do a few other things while we were in there and we agreed. Price went up to $2500 Then they found other parts that needed replacement. Ok, we're just below 3,000 Suddenly the bill is over $4900 when we go to pick the car up. Jeremy claims there was additional things they found wrong and that he notified us. (he didn't and these new charges were a surprise) As we start going through the bill, we notice we're being charged for labor and parts that should have been included in the original price for the head gasket. Then, the additional parts are priced at 2-3x what they should be with outrageous labor charges. ($200 in labor to replace a thermostat which takes 10 minutes to remove 2 bolts.) Owner refuses to release the vehicle unless we pay and we have a bunch of back and forth where he starts dropping the price but still wants to charge stupid labor charges and more. Then he pulls up high prices on the computer to justify his high costs. Same parts I found for 1/2 to 1/3 the price. Now we also discover they didn't put certain parts back on the vehicle when they finished and there is a missing exhaust cover. So not only do they overcharge the work is sloppy. I cannot recommend this shop at all. They don't honor their quotes, jack up the price of parts then refuse to release your vehicle until you pay. 0 stars if I could.

Great customer service. Very clear and helpful. Attentive to the needs as well as being…read moreknowledgeable and patient enough to explain the situation/problem/issues. Fair price considering the mess that was my vehicle when I had it towed into the shop. M

I have been wanting to get my new Bronco ceramic coated but it was just too expensive. I saw an ad…read moreon social media for Zippy Klean and they had some great deals for the holidays so I inquired. I decided on the Worx package and couldn't believe the quality of the work for such a great price! Quick and easy process. Great communication from the staff. I highly recommend this company!!!

Zippy Klean detailed our 2015 Sienna minivan and 2018 Tacoma at our home in Waimea. Both cars…read morelooked better than new. (This was a few years ago.) Excellent, friendly service.

These guys ripped me off. They charged me for two diagnostics, and said my truck needed $9,000 in…read morefront end work. Then they offered me $5,000 for my truck that is worth $20,000. I had it towed home and the parts for new wheel bearings, ball joints, and U-joints was just over $1000. It took me a couple days, but that is damn good wages. They also said I needed a complete brake job with new everything, but I had just done the brakes a couple months ago, so I new something was up.

Honest service repair place. Used for several years. For personal and business vehicles.read more

The people at Advanced auto body were amazing! Jetta was so helpful! I dropped my car off in the…read moremorning and it was ready by the afternoon! They did a great job and it cost much less than I figured it would! I wouldn't take my car anywhere else ! Thanks Jetta and advanced auto body!

I got into a front end collision…read more they left my truck out in the rain for a few months and never cared to air it out. got it back all moldy. they fixed the damage structurally . paint is whack. loose upper bumper panels. i had to ask for missing mud flaps and missing skid plate.... the worst was my ac. they loosened the Schrader valves to empty the system so they could replace the whole radiator support. when i got the truck back no ac. so I had them check it out. they sent me to cars808. chase said it was a evap core and that it was going to cost me 8000. he charged me 200 for a lame 15 minute diag. I later got around to fixing it myself. both high and low Schrader valves were left loose and open. ac would charge but loose charge over night. I gave them time to reach out and make it right. hilo is small. I hope they can improve and stop taking advantage of people. aloha

I had issues with other Dealerships in the past with communication and getting the service i needed…read morefor my vehicle. I wanted a dealership that was honest with me, even if that honesty cost them sales. I contacted David L. in their sales department. I told him what i was looking for. He did not try to up sale me. He was honest with what Vehicles were available, and the process went smooth. I knew exactly what i was buying. I walked in with frustration and walked out with a new Maverick that i cant be happier with. Thank you

Although I did purchase a vehicle here. I do not recommend it…read more A week after leaving the dealership, I was getting calls and emails about paperwork I had already signed in office, They had asked me to send in my paystubs again, I was getting messages from the company so regularly it wasn't professional. Later on I had decided to cancel my warranty and it seems like that angered them as it was actually very difficult to do on their end. I was connected to three people who didn't want to cancel it. From there it felt that they had animosity towards my partner and I. I had thought they were a good option as they seemed like a good in between for cars however they showed their true colors and it was very disappointing to realize. Still have not gotten my registration after 4 months they have continued to ignore my calls and emails putting my family in jeopardy.

Uncle Ed is a great mechanic for many different brands of cars. Our car, Goldilocks, is a 20 year…read moreold veteran of the day~to~day cross~country lifestyle. It's protected two generations of families and now it's on its third. Of course, over the years Goldilocks has had its adventures with a few wear and tear scars. When our Ohana adopted Goldilocks, we really didn't know where to take our car for repairs. I asked dozens of mechanic shops around town and because of Goldilocks make, model, and year, no~one wanted (or had the right tools) to work on the car. Word-of-mouth lead me to Uncle Ed. After speaking with him on the phone for a few minutes, I knew I found the right man for the job to restore our car back to road worthy conditions. Uncle Ed and his assistant are good ole' honest mechanics that give me a straightforward answer each time I have a problem or question about Goldilocks health. We still have a few more things to address with the car and a couple of preventative issues to fix. Luckily, Uncle Ed knows his stuff and has a good game plan ahead for Goldilocks, allowing me and my Ohana the peace of mind of knowing our car still has a long future ahead with many more miles of adventures. The shop is a little off the beaten path but well worth the journey. They are busy, so please make sure to call ahead and schedule an appointment. Mahalo ~ Sir

This guy is a complete jerk. Would not recommend him to anyone. Hung up on me. Doesn't have any…read morecustomer service skills. Told me I have to buy the parts from him bc I don't know what part to order for my car. I got my parts straight from the Honda dealer! He just wants to make money off of you from both labor and parts. Rude Haole backyard mechanic.