Got my car towed fast and was very friendly! I will definitely recommend them to others as he was…read morevery professional.

GEICO called them for me for a jumpstart. It took them an HOUR AND A HALF to arrive. Unacceptable.read more

Roger is one of a kind! Shop is clean and organized. I won't take my vehicles anywhere else, he's…read morehonest and is very knowledgeable. He works on high end vehicles as well. So happy to have him in my world! Thank you Roger for all you do! You're da' best!

Quality care at a fair price. My elderly parents have been using this shop for decades and they…read more(Roger and Roscoe) have always delivered excellent service at a great value. The owner has even done extra in helping with last minute emergencies, even when he's booked.

Professional and courteous, knowledgable and helpful, they took great care of my vehicle.read more

Legacy is the best in the Keaau/Hilo area!…read more After almost 3 hours of trying to get roadside help on a Sunday evening for a dead battery, and being turned down help from another tow truck driver driving by, as well as most other local towing companies either not answering their phones or being willing to help... Legacy came to our rescue! He was incredibly kind and provided safe, generous service. We definitely know who we're calling now next time we get into a pinch! Mahalo

Braddah was fast and cheaper then the rest with excellent service. When I need a tow calling them…read moreagain

I brought in my van to get detailed on a Thursday. I needed to get it detailed to sell it; it was…read morea condition of the deposit contract that it was to be detailed by a reputable detailing service. I found the website for Hilo Diamond Detailing online; they were the only place in Hilo to actually have a website with their packages posted. I was impressed with that. I made an appointment, hoping for the best. They told me to bring it in the morning, which we did at 8:30 AM. Got the van back at almost 6 PM. I ordered the "flawless" package, which is the highest one that they offer. It sounded pretty comprehensive. Upon receiving the van back after the detailing, I was initially very pleased to see the stains had been removed from the carpets and upholstery. However, since looking more closely at it, it appears that they actually did a pretty half-@$$ job. For instance, there was a lot of off-colored lint stuck all over the seats, which I am going to have to remove myself that wasn't on the seats prior. They only weather-proofed and cleaned the windows on one side of the van. They did no removal of scratches, water spots, or oxidation which was supposed to be part of the package and was one of the specific reasons I brought the van in to get detailed in the first place. I feel the worst thing was they also returned the van in the evening with the interior sopping wet, and had put all the floor mats back in also sopping wet. This I wouldn't have minded if it was earlier in the day and I could have went somewhere to air the van out. But it was evening and I live at an apartment complex so I couldn't let the van dry out. The next day, the smell of "wet dog" was mildly starting to stink up the van, so I had to rush it up to my father's place to dehumidify it immediately, since the buyer has said that she is extremely allergic to mold. I think (and hope) that crisis was averted, but I will see when I show the van to the buyer tomorrow. My advice to Hilo Diamond Detailing: You should put a dehumidifier in the vehicles after you shampoo the seats and carpets. We live in rainy Hilo and fungi move in quickly on any kind of fuzzy or fabric kinds of surfaces that sit wet...just try leaving wet clothes in the washer overnight and take a whiff the next day. Dehumidifying prior to returning the vehicle would be far more professional and would earn you a better reputation. Also, don't claim you will do something in the ad and then not do it. I had to go buy scratch remover to apply myself since they didn't. One more thing, make sure the guys who do the work on the cars are doing an even job. Now half of the windows have water that beads off and the other half are coated in a blurry film of water when it rains hard. A very blatant "fail" on their part. I tried to call today to see if they could at least clean and weather-proof the other set of windows, but we will see if I get a call back.

Nice local company. Very friendly and helpful. Gave me a ride to and from. Did a great job on my…read morenewly-purchased used nissan sentra: interior shampoo and complete detail package. I hardly recognized the car after they finished--in a very good sense! I highly recommend Diamond Detail, especially because the people are very nice and accommodating (most important to me.) If anything is not to your full expectation, they will fix it and do it again, too. Reasonable prices too for a university student like me :-). Thanks guys!

Very helpful and understanding. Very good customer service and service. They contacted police and…read moregot my bike back for me

Don't want to get rip-off & or getting scammed? Call other places- need my car tow- at first it is…read moremissing one 1rim & 1tire- the lady said it will require equipment and told us $150 - we were able to get a wheel and tire on- the guy just use a block underneath the car, took him less than than 30sec- she couldn't go down the price and charge us double. Just using a damn block and call that equipment and charge double. Took Less than 30sec to do, with a small block. Rip-off meters 1000+

Debbie was wonderful to deal with. My truck was repaired in excellent condition in the time frame…read morethey suggested. Their dealings with my insurance company were seamless. I would recommend them and use them again.

I met Debbie and the crew many years ago when I worked for the computer industry. Over the years…read morethey have maintained a customer focused attitude and always do excellent work.

My car died and needed a tow. Called Nat's and they gave me an estimated time of 20-30 minutes…read more Came just as estimated. They were super nice and told us we could leave and they'll meet us at the house. Came home and not 5 minutes later they had my car home! They were super gentle with my car (they put blocks on the ground because my front end is low). Super fast and so professional! Price was definitely cheaper than what I was expecting too! Super appreciative of them answering right away and coming to my rescue! Thank you guys so much! Highly recommend them!

Nat's towing was great. Friendly service, reasonable price. Hope I don't need to but if I do, would…read moredefinitely call them again.