We hired East Coast Concrete (Maryland) to demolish a brick wall for our business and paid a $4,500…read moredeposit on September 11, 2025. Since then, over a month has passed with no work done and nearly no communication. We were dealing with Jack, the owner, who initially responded; but after taking our deposit, he stopped answering our calls completely.
We tried following up multiple times with no luck. Eventually, we had our admin office call on our behalf, and they actually picked up, gave a date to be on-site, and then, again, didn't show up. After that, they started ignoring our admin's calls too.
Then on October 1, a random person called us saying someone would be at the site on October 2 or 3. When we pushed back, saying this was the third time we were promised a date, the caller admitted they had no idea about our project; they were just told to call and say someone would show up. Unsurprisingly, no one came, and since then, we've been completely ghosted again.
We now have no choice but to hire a different company, which is delaying our own business operations and impacting our clients. After checking Yelp, we discovered this company has done the same thing to others, taking deposits and not following through.
We feel scammed and are demanding a full refund of our $4,500 deposit. This is highly unprofessional and unacceptable behavior.
Avoid East Coast Concrete at all costs.