I'm a bit old-school and value quality customer service from real people far more than the…read moreconvenience of purchasing products through online retailers. This business hardly needs my review, as they've been a trusted part of the community for most of my life. However, Jim and his crew at Hi-Tech exemplified exceptional customer service from the very beginning. They took the time to understand my project, addressed my questions thoroughly, and provided several options along with flexible scheduling to bring my truck in. When I mentioned that I would be out of town for a week, they were incredibly accommodating and simply reassured me that, "Your truck will be here when you're ready. It also gives us more time to make sure everything is done right" Their prices were reasonable, and the entire experience was seamless and professional. I highly recommend Hi-Tech to my friends and family and will certainly return for future work--or even just to stop by and say hello.

Excellent shop…read more Large selection and good prices Very knowledgeable and helpful people.

Super super friendly staff and understanding of my limited knowledge of cars, explained to me about…read morethe procedure of installing a subwoofer and did an amazing job. Thank you so much!

I've been dealing with a frustrating audio issue in my car for years, but I've always been hesitant…read moreto take it in because I've been overcharged for subpar work in the past. I am so glad I finally reached out to through Yelp to find someone who can resolve my issue, and it was Fernando at Bay Radio! From the start, they were incredibly responsive through Yelp and worked around my busy schedule with total flexibility. When I arrived, there was no wait--they checked me in immediately, and parking right in front of the store was a huge plus. The turnaround time for my car was also quicker than expected. It's been a couple weeks and my issue is resolved completely. What really blew me away was their transparency. Their diagnosis fee was the best I found, and they were upfront about every cost so there were no surprises. They also took photos of what they found and explained the fix to me in simple terms so I understood exactly what I was paying for. The service was speedy, and they fixed the issue perfectly at a better rate than anywhere else. If you're looking for an honest, fast, and professional team, this is the place to go!

Within one month the subwoofer amp failed. No warranty? I had to purchase a new one?…read more Been coming here for over 15 years. Sadly, I won't be back ever.

I just traded up my car a Berkeley Honda down the street and I was able to negotiate for them to…read moreinstall a better lock on my car after sharing my horror story with my last car. So moving on to this place when I looked them up there was not much to go off of and I don't have much more to provide. All of the pictures on this business is of the owner lady she is even on the business card. I mean there is nothing wrong with being proud of your business but I was not able to find any pictures or information about the work that has been done. The displays are all really old and the technicians are very hesitant about speaking on anything when asked about the options. Well my alarm did get installed and she did up sell me with a kill switch but for other services I will stick with my regular stereo system business that I go to

January 2026 Julio greeted me warmly. I immediately knew I…read morewas in the right place. My pioneer sound system-Bluetooth-GPS and specifically my back up camera stopped working completely after my car flooded from the sun roof. I asked Julio to check the wiring in the trunk. Upon my return from coffee on 4th St, Julio had taken the trunk apart and checked the wiring which was perfect. Then he adjusted the main controls on the Pioneer system and connected my iphone to the Pioneer Bluetooth system so I could accept calls in the car. Julio also connected my iphone gps directions to sound through the console. I was overwhelmed with the results. Price was more than reasonable. I was invited back for free tune-ups to my now functional sound system and backup camera. I am certain that I will return to use the shop's excellent services. Definitely 5 stars!

Juan did it again. I started to notice fine swirls in the black glossy center console. He was able…read moreto build a template and apply protective, hydrophobic film to the plastic. Looks great and it'll do a great job at keeping it looking new.

Juan and his team did an amazing job installing a radio and rear camera on my dad's Pathfinder. He…read moreexplained everything clearly and was always available with any questions or concerns my dad had. He even fixed a broken alarm lock on my dad's Toyota Tacoma!

Very professional place. They installed my dash cam with no fuss. Reasonable prices. Nice folks.read more

Got a reasonable quote to have a new radio and backup camera installed to my 2007 Honda Accord…read moreafter reaching out via Yelp. When I came into the shop to have the work done, Sayed said that because my radio was more complicated than he was able to assess, he was supposed to quote me $100 higher, even though I had provided the links to the products beforehand (because Yelp combined the two links I sent into one line when viewed on desktop, he wasn't able to figure out how to click into them ahead of me dropping off the car). That said, Sayed was generous enough to split the difference at $50 and then proceeded to deliver excellent customer service - he was attentive, thoughtful, and even gave a personal walkthrough of all the controls and other tips to keep in mind when I picked up the car. I've been using the unit for a couple of days now and can say the installation was flawless. Would come here again and recommend Precision Auto Stereo to anyone.

Wrote this same review on Street Beat as they are one and the same…read more This experience was by far the worst that I came with so much time, money, and patience. Please note that this business is also connected with PRECISION AUDIO (https://www.yelp.com/biz/precision-auto-stereo-hayward?osq=precision+audio&override_cta=Request+pricing+%26+availability). I initially went to Precious Audio to install a new head unit and back seat entertainment system for my 2006 Range Rover Sport. I wasn't going to push forward on the entertainment system because, it wasn't what I was looking for. Later he advised that the system he sold me had all the newer streaming apps such as Disney+, feature to connect the phone, and head unit to stream the same visuals. Didn't happen. In fact, it was a lot of back and forth because, my purchase was more so treated as a DIY project and not so much that there was experience that they knew exactly what they were doing and how to do it. Which would've been fine if they had stated that initially. I spent a great deal of money for them to work a project they clearly haven't done before. Also, this isn't a shade statement to the installers that do the work who are amazing. This is all directed to the people who run the place. In a 2006 Range Rover Sport the screen dash unit shows the stock feature such as AWD functionality, modes, etc. When my aftermarket purchased from precision/street beat head unit was installed, that screen no longer worked. I asked them what happened and why isn't it on? We went down a tremendous RABBIT HOLE that only took time and money. Nor did they fix the screen for free. That also came at a cost which I disagree with because, it was their guarantee to get everything functioning as normal with the addition of the new head units functionality as well. So just a heads up, their prices are marked up to the highest possible. I guarantee a majority of their products can be found at other businesses for a cheaper cost. SO DO YOUR HOMEWORK FIRST. You're not getting deals here, I promise you that. I was given an initial set up which days later ended up going out. An error would pop up on the screen that said "CAUTION! AMP OVERLOAD." Then he advised me getting a higher model head unit, which of course I had to pay for. In addition, to get my top screen working they asked for the stock head unit (what if it got tossed out?) and apparently had to buy a part that costed hundreds of dollars which I never saw the receipt for, FYI. With all this back and forth, I asked if a discount can be given. For context, I started this project in mid year 2024. So I really did my part to stick it out with them and try to have it work. Especially because this project cost about 4-6k. I pointed out how JL Audio sells the same amp they sold me at a cheaper cost. I showed them how Pioneer has the same deck they sold me at a cheaper cost. And Mo stated they didn't get the "go ahead" from the business to sell at those prices. Really? You're a business who bought the product already. What permissions do you need? Fast forward to present day. The backseat entertainment still doesn't have Disney+. At first they stated that they just needed me to stop by to get it fixed. When I called to set up a meet that turned into, "We have to send the hardware back." for an update. Come on.. How am I going to be without a vehicle, yet again? There's way more pressing things in life to address than to be taken down a rabbit hole with individuals who DO NOT have integrity. I couldn't even get a price match on products in which their retailers sold it for. In addition, my current higher model head unit they recommended still BLACKS OUT occasionally. Like I said, what's the point of going back when I stuck it out with them for a long time, invested good money, and gave a great deal of patience and understanding. I'll never trust STREET BEAT or PRECISION AUDIO to do any of my work. I really hope car audio consumers come across this post to watch their back and their pockets. DO NOT COME HERE.

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

Super disappointed... we have used them before and were very happy. The quality is not the same…read more They came out today to mount a Samsung frame TV. The person said to make it easier he would need to drill some holes to help hide the wires. He asked if we had paint and said he could patch it. Next thing you know we have a 5"x5" hole in our fireplace along with holes in another wall. The patch was left unfinished. He said he had a paint brush initially and then later said he didn't. Pretty sure he was using a paper towel. Then told me I should paint it in an hour. Called their office and Nikki told me their team doesn't do paint or patching...ok. Why say you can? She couldn't tell me when someone would be back out and never called me back. So we have a mounted tv but now we need a professional painter to come fix the botched patch. Not to mention I spent 30 mins cleaning up after they left.

My name sis Dario Lopez and I live in San Francisco, CA…read more Excellent services and professional, this Technician have a lot of knowledge on this kind of Installations, he take the time to explained after the installation so you will complete sure about controlling your system. I like that he is very honest person and Sharpe with the time; he will recommended good system for what ever you need on alarm, cameras and stereos connection. I am very happy with his services, he came to my house and works with my schedule as well. I will recommended this Technician 100% for any alarm, camera of stereo system for your vehicle, because he also has a lot experience and knowledge with different mar, cars o models. He did for me, My Ford Transit Vans, Tacoma Toyota pickup and Mercedes Benz

Pedro did a great job installing my viper alarm & double din. Best prices and great work!!!read more

I have a back up camera installed with my old corvette and left the car to them for a day. The job…read moreis excellent. The store manager JR is very helpful explaining all the details and even provided me a courtesy ride going home. You guys rock!!!

I went to Stereo Base about a week ago to have my newly installed system checked out after another…read morecompany messed up my stock subwoofer. I wanted to make sure that was the only issue. They ran a full diagnostic and quickly figured out what was wrong. They explained that the previous company had used the wrong installation materials, which caused the problem. I was also told they installed an amp which I wasn't aware of. I decided to purchase a JBL sub from them, and they installed it correctly. It sounds amazing now! Huge thank you to JR for taking the time to explain everything clearly and for making sure all the issues were properly fixed. I really appreciate the great service! Will return!

Eric and Alex did a very good job with my Mustang subwoofer installation. I stopped by the shop…read morearound 4pm and they helped me to select a pioneer sub and box which fits my trunk perfectly. They even stayed a couple hours after closing time to ensure the installation was done the same day. Over all I am pleased with the product and even more pleased with the service.

NEVER!!!!! Eric and Alex are both insane and awful to work with. They charged my card an extra $111…read morewithout telling me just because I didn't answer the phone at 10 am when we had a 1pm appointment scheduled. AND he called me 6 times 2 days before my appointment to try to reschedule me to an earlier time or date to make this easier on himself. This man was at my home to do a mobile service when I was upset he wrongfully charged me, he screamed at me and I had close my front door on him, he then began to scream at me through my front window. After that he decided to not do the service and stole $400 from me. He then continued to call and text me multiple times after stealing money, screaming at me and not doing the service he had charged me for. 0 stars!!!!!