Friendly, knowledgeable, and speedy service. Came right to my parking spot at work and calibrated…read morethe radar right there. The other place wanted me to bring it to their shop for calibration. Everything works great. Very happy.

I asked for quotes from Independence and from the big national chain, Safelite. Safelite's quote…read morewas substantially better than Independence's, but when I went to schedule my windshield replacement with Safelite, they tacked on additional charges that made Independence much more competitive. I still paid a few dollars more with Independence, but that feels a lot better than dealing with Safelite's shady quoting practice. In any case, the Independence installers clearly knew their business, and did a great job installing my new windshield.

Great experience went in for a chip in the windshield... service was fast, efficient and fair…read morepriced! Definitely recommend this place... the only kicker I don't like is they charge to use debit or credit card 4%.... Hate to say it but it is the cost of business!

The windshield on our "Mint condition" / beloved BMW coupe had gotten so micro-pitted that it…read morewouldn't clean. The careful, highly skilled (and very friendly and communicative) staff and technicians at Bill's Glass did a STELLAR job with a new windshield, including removing the remnants of a quite sloppily done replacement, from several years previous. They also noticed how ill-fitting our windshield wipers were (aftermarket from Costco) and replaced those with CORRECT, lower profile blades. They are a delight to do business with. I recommend WAY WAY over "Safelight" or other shops.

Extremely upset, 2024 Kia, brand new, found these scratches on top of my hood following my…read moreappointment. A rock did not do this! Currently dealing with the manager, we shall see how he ethically responds and handles this. Just tired of dishonesty.

The warranty is a scam. They say that "because of the quality of the glass" they use, they can…read moreoffer the industry's only lifetime warranty. They replaced my windshield about 2 years ago. Last week, I noticed a small crack of about 1 1/2 inches. There is no chip, just a crack. It's hard to see unless the light is right. I called and advised them. They told me that the warranty only covers leaks around the seal; it has nothing to do with the glass. I don't like being lied to. Funny that way.

Best. Service. Ever…read more I parked on the street in downtown Medford on a cool, crisp, and gloomy day. Once I came upon my car I noticed my car window was shattered. Nothing humbles you faster than a cracked windshield. Thankfully, these folks know exactly what they're doing. I called down to get a quote and was greeted with kind, friendly, and exceptional service. My window was ordered and I was eager to get it replaced. When I went down I was treated as a friend and a valued customer. The two in the shop definitely kept it lively. And, as I ventured to the window to watch the man, the myth, the legend himself replace my window - I was on the edge of my seat as if I was waiting at my home window waiting for an Amazon package to arrive. The service was promptly, skillful, and swift as a coursing river. When I called around for price inquiries I took note of a handful of places that, when hearing the price, my jaw physically dropped. Upon scrambling to pick it back up I saw my options and realized I was saving (I could buy/replace so many windows) with Farrell's - saved my windshield and my wallet. Rare combo. They fixed my car glass so well that my car felt emotionally supported. I highly recommend Farrell's, their team, and the service they provide. Take this as a sign to stop Googling and call them!

We recently purchased a "fixer" home in Shady Cove, but before closing on the purchase we used…read moreFarrell's Glass to give us an estimate for the replacement of all of the blown picture windows in the front. We were surprised by the quick estimate and the reasonable amount quoted, so we went through with our purchase. After closing, Rob and his son Geoff met us at the house to go over the estimate and to answer our questions. The order was made and within a couple of weeks Rob and his team returned to install the huge windows and three sliding doors, complete with the repaired screens they had taken on the 1st visit. They did and exceptional job on a pretty difficult task, working on scaffolding on the 2nd story. Rob is one of the most knowledgeable and kindest guys we have ever worked with and his team is unbeatable! The finished product is amazing and would HIGHLY RECOMMEND Rob and his team at Farrell's Glass for anything they can tackle. Thank You Again!

I've had a couple cars done here, hands down the best in the valley. One time I took my car to…read moreanother place because the wait was too long, won't ever do that again. Always go to sun scape!

Super nice job! Car came out great, and the staff are super friendly. Scheduled an appointment,…read morewent just fine and finished up a bit early too! Quick!!

Went to Milford shop since Yelp site indicated Ashland shop was closed until November -- which was…read morewrong! The Ashland shop could have done what we needed, they called about 8:30, but I was already in Milford. They did a crash-wrap for free (would not accept any money), I promised to make a donation to their local high school boosters. We were traveling & could not wait several days for them to get the new back window. I love supporting local, small businesses!

Note: I've added 3 stars to my initial one-star review (below) as a result of a conversation with…read moreBill's Glass business owner, Jim B. Jim replied the same business day and made a sincere attempt to understand my concerns. He also apologized and provided context for my negative experience, which I appreciated. Most importantly, he explained steps Bill's Glass was taking to improve the customer intake process in Ashland. Jim's intervention addressed my issues with the Ashland shop and has restored my faith in buying local. Initial one-star review: Do yourself a favor and work with Bill's Glass in Medford instead. I'm not going to identify/shame the individual by name, but the person responsible for intake in Ashland is incompetent, and you'll find yourself frustrated with the shop's inability to provide basic customer service. They make commitments, fail to meet them and then just make excuses. Sorry, I know it's inconvenient to have to travel to Medford when we have a Bill's glass in town, and I believe it's important to support local businesses. But without dramatically improved customer service in Ashland you will be frustrated and, several weeks later wind up going to Bill's in Medford anyway.

I unexpectedly needed my driver's side window replaced last week (I guess a broken window is rarely…read moreexpected) and had no idea where to go. My insurance recommended a national chain company who they contract with but when I called them to set up the appointment I was completely taken aback by the price they quoted me. I asked a good friend if he would recommend a shop and immediately told me to call Breaker Glass. When I spoke to Jason and gave him the details of my car and what needed replacing he not only gave me a quote that was almost $100 less than the other place, he told me he could come to our house that afternoon to do the repair. Jason showed up right on time, got to work immediately, and had my window fixed in an hour. He was professional, polite, and my window is back to perfect. I would highly recommend this company for any glass replacement needs!

Got my windshield replaced quickly next day for 1/3 of the cost that was estimated by another…read morecompany. Very friendly!

Too much money,already got a better deal and less money and they would start in the next few daysread more

I brought my Jeep in at 8am and it was done a few hours later. Same day turnaround time! I got 5%…read moreCeramic Tint with a strip on the Windshield. I was very pleased with my service, I had to pick up my vehicle after hours and they made it so easy and convenient. I will be returning again! Thank you for your service.