Monica the stylist, had difficulty with finding a temp for a shampoo. The water was very hot or…read morecold. She also was very rough in shampooing my hair. I told her about both these things. She made excuses. I told her I had been treated badly before. She suggested I leave. I explained that she needed to finish the job. She struggled with that. However, she finished the job. I thanked her, paid for the service, and gave her a tip. Monica has always been an unhappy person. I have seen her over the years. She never smiles. I was giving her the benefit of the doubt but her work and presence leave much to be desired. I thanked her even though she was difficult. I wanted to leave the situation without more conflict. Good luck if you go to Cost Cutters on the eastside (on Houghton).

I have had 2 appointments with Katie. She is excellent with my haircuts and listens to what I want…read more She also did a fantastic job with my blow-dry and style!

I was a loyal customer for five years. However, Manager Ashley is very rude. A few weeks ago, I…read morecomplimented her on my haircut. Today, I came in, and she refused to cut my hair because she was somehow offended by my compliment regarding the haircut from a few weeks prior. She did this in front of three other customers. All she had to do was ask me for clarification, and I would have clarified it for her. I even asked her to speak with me privately so I could clarify, but she refused and started yelling. She's not that bright, though, so she wouldn't have understood anyway. Good riddance.

Honeslty the hair cut was great but the entire experience was very weird. I don't know her name but…read morethe short haired red head who I belive is the manager started talking about politics and saying some very nasty things regarding certain groups of people. She also was not focused on me at all. She kept going back and forth to train someone and cut my hair. And when she was focused on me she was being very unprofessional with her topics. like I said talking about politics, the trans community, and her employee. Super unprofessional will never go again because of her.

Has anybody been able to schedule an appointment online for this location? I'm constantly getting…read moreerror and referred to a page that no longer exists. I used to be able to schedule online no problem. Also, their phone number is disconnected.

Jarett is such a "bob whisperer"...he does NOT disappoint. I went in today for a trim and I feel so…read morerefreshed. What a difference a good cut makes. Thank you, thank you, thank you.

In Dec 2013 my previous stylistist in IL was on vacation for a month so I went to a new stylist at…read morea new salon & she did not do what I wanted. I have been living with hating my hair for 2 months thinking I had to cut it off really short. I am in town visiting my mom & decided to get it cut today and my mom recommended I go here and get Heidi to fix my hair. Heidi took time to understand what I was not happy with, she suggested a way to fix my hair without having to cut it all off. I am very happy that she was able to blend my haircut while also giving me a really cute style that I can either dry under or flip out.

The worst hair cut I have ever received-my right side is at least a half an inch shorter than the…read moreleft side-and the owner did the cut! Her response when I said something was "no it's not"! She charged for a cut and blow dry and I had to insist she blow it dry

I've gone here periodically over the last 4 years and had good experiences with a variety of…read morepeople, including Gina, for cutting length off my straight hair. I called yesterday to schedule a cut, left a voicemail as it was likely their lunch hour, and received calls back a little while later from 2 different employees. I scheduled with Marjie who I called back first, then called back Gina who said she could take me earlier and that my appointment from the previous call was not in the system. I called back Marjie to inform her I had scheduled with Gina instead. Marjie became angry and told me Gina is "always stealing people's clients." I received the text pictured from Marjie 2 hours later, and the responses after I let her know she'd texted me by mistake. I loved coming to a Tucson institution with a local vibe- they used to be an Aveda salon. But after this lack of professionalism, I will be taking my business elsewhere going forward.

I had the worst perm of my life with Margie, and reached out to the salon personally by email and…read morewas completely ignored. I've been consistently getting perms to make my 2a/2b wavy hair curly every 6 months or so since April 2023 and every perm before this one has not only lasted forever but also not overly damaging. Hair stylists regularly comment on how healthy my hair is. Every perm prior to this one has been at Empire Beauty School between Tucson and Cincinnati. And my experiences there were leaps and bounds more professional than my experience with Margie. After bragging to me about her 40 years of experience and being the perm specialist and telling me that I would have a "real professional experience with her," she proceeded to rush the entire appointment to the point I felt rushed out of the chair. Did not really ask me what I wanted, so I told her that I had gotten a bricklay perm in December and that before that I had gotten a spiral perm last May and would like to get a spiral perm again. She doesn't even know what a bricklay perm is, but she is the perm specialist? When I say I want a spiral perm, she says "ok but that will cost extra" and I say that's fine because I would prefer a spiral perm. she them goes to grab all the rods without even asking me how tight of a curl I do or don't want. I wanted a perm with grey and white rods but I never even got to tell her that before she did a perm with purple, grey, and white. First things that were red flags with this perm: she didn't wrap a single rod in a spiral perm wrap. she also had relatively large sections and not enough rods. I assumed that she had decided she couldn't do a spiral perm and now I was getting a traditional body wave, even though there had been no communication with me about it. By the time we put on the perm solution I noticed it was not as strong smelling as the spiral perm solution, which is generally more intense than typical body wave. When she put the developer on she said "now we wait 10 minutes and then you'll be done." there is not a single type of perm that develops in less than 15 minutes. Most are 20. But I assumed she's a perm specialist so maybe she knows better. By the time we washed my perm out and dried it, she didn't even use a diffuser on my hair and it was a frizzy mess that I hoped would get better once I washed it out after 48 hours. It did not. It's been about a month and it already looks like my last perm looked on month 6. The real kicker here is when I went to pay, she told me she had done the spiral perm for me after all. And I was genuinely confused because none of the rods were wrapped in a spiral wrap. So I was charged $100 and tipped 25% like I typically do for a bad body wave perm that she lied and said was a spiral perm. the entire appointment was less than 3 full hours and it's typical for a spiral perm wrap to take 4 hours. I had this perm touched up for some important interviews and I'm now spending more money to try to save my hair with bond building treatments because it's literally the worst perm of my life. I sent photos of my last spiral perm and compared it with my recent perm to the salon email asking for at least the money covering the extra cost of the spiral perm vs a regular body wave back and they completely ignored me. I do not recommend getting a perm here and certainly not from Margie if you want any agency in your perm experience.

McKenna did an awesome job on my hair today! I'll definitely be going back. Reasonable too!read more

I was long overdue for a haircut when I searched online for a shop near me. I chose Belle Chic and…read morewas able to get an appointment the same day with Sunshine. She was wonderful! She listened to me, cut my hair in a great style and was fun to work with. She advised me on some products to control my frizz and I walked out there feeling like a million bucks! I have found my new salon.

Patricia Garcia cuts my hair regularly. She listens well and is a great stylist. She does an…read moreoutstanding job on my feeble hair. She is always pleasant and professional. I highly recommend Patricia Garcia.

Sandy McMurry provides my wife and me the BEST hair styling we have EVER had! She listens closely…read moreto what you request, and makes sure you're satisfied with the results. She is also very kind and friendly, to boot! Do yourself a favor and make an appointment with Sandy. I can't praise her highly enough!

I hate to reveal the best stylist on the West Coast in fear of her getting too busy, So I booked my…read moreweekly visit in perpetude. Instead of talking about how I want my hair done we talk about spicy topics because Ally knows what to do, She's the stylist with the mostest and I've been going to her since 2012? I'll also suggest a scalp massage after your do is done, you're welcome.

I am soooo happy. Rosa did an Amazing job on my hair. She asked what I wanted and she did my hair…read moreperfectly. I travel however any time I'm here, she is now my permanent hair dresser. I would highly recommend her.