I'm about 3 months ago I came in and had a bad experience and a lousy haircut and gray blending well I came back yesterday and Annie took care of me she did a fantastic job I was so pleased with the work that she did she we talked she did outstanding I don't highly recommend if you going to talk to Annie I will be going back thank you Annie read more

I got a "blowout" roots are still wet. Hair is still wavy. LIKE COME ON. I even told the stylist she can turn the heat up. She had NO IDEA what she was doing. CRAZY. She told me she has been working at Supercuts since 2023... read more

Supercuts - Blowout with a hair wash - Hair Salons Near Me - Tacoma, Washington

I came in for a bang trim and I asked the lady to not cut them too short and she gave me Dora the explorer bangs and on top of that I was starting my new job the next day. I don't know what has happened but that location has gone down hill big time and their stylists seem like they are lacking in skills. I will not be going back to that location. Very disappointed read more

Annie... Annie... Annie is the sweetest and has great customer service/ bed-side manners! She is the only reason I will even get my haircut at this location! She Always cuts it perfect for sure. If she leaves I will follow!! BET! Thanks again Annie! read more

I don't know what happened but the black lady cut my hair and I am coming back today sometime and getting it fixed I'm not too happy with the results I wanted but I wanted read more

Supercuts - This is a haircut that I wanted and it doesn't look anything like my hair cut so I'm getting it redone - Hair Salons Near Me - Tacoma, Washington

Came here last weekend for what I thought was a quick trim/clean up of the ends. Nothing fancy. Just in between seeing my regular stylist. Well the girl here didn't know what she was doing. She saturated my hair into a giant tangled mess, and then tried brushing it all out with a comb... talk about painful. Typically they'll just wet the ends where they're trimming. Nearly ripped my cartilage earring out in the combing process, as well. Usually if I go into one of these places for a quick trim, I'm out in 20 minutes. No, this was over an hour. The reason I know is because my watch was prompting me to stand up. I did not have time for all this. I had plenty of other things to do and did not plan to spend an afternoon here. I left before the "cut" was finished. I evened it up myself afterwards. Should not have to pay for this type of service. Cannot recommend going here. read more

Can't speak for the service because they weren't open when they were supposed to be. I arranged childcare to be able to get my hair cut, they had a sign on the door that with no explanation said they'd be back at 11. When I came back close to 11 there was already a long line and was told to put my name on a list for an hour ish wait. Nobody takes responsibility here. Shop seems clean enough. The guy leaving as I was walking in had a nice haircut. read more

Supercuts - Super annoying when you arrange childcare around a haircut and this is what's on the door. 2/11/24 at 10 am. - Hair Salons Near Me - Tacoma, Washington

I brought my 12 year old son here to get a haircut yesterday. I was greeted promptly and kindly as soon as we walked in the door. I had done an online checkin and it said they were not busy. Unfortunately, their online checkin system does not work in the store and all the stylists were busy with one customer waiting. Although the music in the store was a little too loud, we decided to wait. And I am SO GLAD that we did. We watched as this male stylist took his time and really was detailed on a cut for the guy he had in this chair and my son said," I hope I get him." My son did end up in his chair and what an experience! Aaron took his time before he started to really talk with me and my son about what he wanted and gave us a few different pointers and options on how to get there. I sat in the lobby and watched as Aaron took his time, paid attention to detail and really just took care of my son. He talked with him and make him comfortable. I failed to mention that my son is autistic and getting his haircut can sometimes be difficult. Aaron treated my son as if he was an adult, hot towel on the neck, cleaned up side burns and back of neck with straight razor and then aftershave. He was phenomenal. To top off the experience, what an awesome haircut! We will absolutely be back and scheduling with Aaron! read more

Alex did an am job she listened to what I wanted and gave me exactly what I wanted She is friendly and professional and I am very pleased with the entire experience read more

I have been coming here for the past 6+ years! I get a very consistent HC and am always able to get my stylist of choice by making a same day reservation. read more

It was a family day of hair cuts , my hair was 27 inch long and I got some amazing slices throughout it, my husband love going here I know he we'll say great time for the past two years, and my son who has autism he cried and yelled because he was over stimulated, but the hair stylist was so nice and understanding I definitely going back in 3 months for hair cut read more

Shout out to Ha!! She always works magic with my hair. She is welcoming and has great imagination and listening skills. She walks me though the process before she starts. I trust Ha explicitly and I wouldn't let anyone else touch my hair. I've had many hair cuts and colors but she is the best! I'm only giving five stars because it doesn't go higher than that. read more

I came in here with the boyfriend for his haircut. He usually gets it in Lacey but he was in Tacoma because of me and we decided to stop by Supercuts. I didn't think it would be too hard to mess up a guy's haircut so we gave it a try. First off, they do military discounts (he serves) which is a bonus! Second, the lady seemed to be taking her sweet time and seemed like forever... I didn't know guys haircut would take so long. In the middle of the haircut, I was getting skeptical of the way she was cutting his hair but the end result was good! I was impressed. We might be back for more. read more

I've had a terrible experience in which my hair was left the worst I've ever had it. It looked absolutely terrible! I swear, I can't even begin to express how bad it was. It was this one lady, who I think was new around December of 2019? She's the blonde one. On the other hand, I had a wonderful and very beautiful haircut twice at this place, both of which were EXCEPTIONAL. I still tip cause I'm not one to be rude. Experience varies though! Thats probably the best I can say. read more

They did a great job on my hair color ill go back their again they have verry nice personality then other salons i been too.

Maggie spent over an hour turning my hum drum hair into fabulous hair ready for fall. I keep coming back because she takes truly great care of me! read more

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Let's just say I'm a VERY particular person- With that being said, I love it here. I've been going to see HA N. the last ten years or so... Maybe even longer! HA N. Is DEF MY GO 2 ! ! ! ! She has also been a friend to me aswell. If not Ha, then Maggie! Or Meg!... Or Megan! and STAR! Their ALWAYS Amazing and PROMPT and ALWAYS ALWAYS ALWAYS -I CANNOT STRESS THIS ENOUGH- Always GET THE JOB DONE! The Salon is ALWAYS CLEAN! SWEPT! OR Vacuumed! There's ALWAYS Soap in the rest room! Trash cans are always EMPTIED! In the last ten or so years I've had my haircut at handful of other Salons or Barbers whether I have been in or out of town on the (FLUKE) occasions... I can Honestly say that *nothing else* compares to the experience and quality of their customer service! Thankyou!!!!!!!!!!!!! read more

Honestly this is probably one of the worst haircut that I've ever got. Not going back. Save your 25$ trust me.

My partner and I decided to get out haircut late on Christmas Eve and the salon was open till 5. The ladies took us in just after 4 and we were out by 5. Thanks for being open so late on a holiday. We both got great haircuts they listened and made suggestions on the styles. As always their services are a great value and great results. read more

If I can give zero stars believe me I would. I came in there asking for a short blunt cut with bangs that frame the face. I have naturally curly hair and she said "oh wow people don't usually pick a haircut that goes with their natural hair". Which you would think she would know what she was doing. Let me tell you. If you hear her say "hi my name is Maggie" run for the damn hills. This woman knows nothing about cutting hair. I came out looking like dumb and dumber. For the cut she gave me I could've got it for free by giving my five year old sister a pair of scissors and told her to f*ck me up. This woman shouldn't have any scissors near her. Now I gotta figure out what I'm doing with my hair, this won't grow back in two days so thank you so much Maggie for pretending to know how to cut hair. read more

Supercuts - Included is the f*ckery she calls bangs. - Hair Salons Near Me - Tacoma, Washington

I have been here many times w/good results. But today was horrible. After a long wait, finally got into chair and asked for 2 inches to be cut off. Stylist told me she doesn't cut by inches, but by "landmarks" ie shoulder, nape of neck, etc. She would not listen to my request for 2 inches to be cut off. She finally said "oh you just want a trim" and that was all I ended up w/because I didn't desire to fight w/her. What was so difficult abt a request for 2 inches to be cut off? So very frustrating read more

Giving a one star because you can go lower than that. Service was as bad is it can get. I would go there ever again.

Staff and service always great. They are consistent about making sure your wait time is accurate and greeted with a smile. Ha is amazing, everyone there is. read more

I haven't been pleased with my hair cut enough in the last ten years to go back to the same stylist again....that being said, your stylist Maggie is amazing. Quick and precise, friendly and engaging without being overly chipper. As far as I am concerned, she will be doing my hair for the next 50 years provided I still have hair left to cut, lol. She has done an outstanding job! read more

I didn't even step inside to get a bad experience. I called to inquire about the prices, since my mom had been there last year. I asked the young lady on the phone how much for a super short cut (pixie, my mom is 79) she quoted $18 for a wash and cut but to dry it they would charge an extra $15!!! That's crazy, but I only expressed amazement. She told me rudely that she doesn't set the prices and that she only "works there". I said did I sound rude, she said yes. I told her that's not what I feel, I feel confused why a place that is supposed to offer less expensive treatments to be so expensive to dry her hair. Needless to say my 79 year old mom will be going elsewhere. read more

I have to qualify this review by saying that the COVID situation puts limitations on chain businesses that are not a factor for locally owned places...and the staff at both Super Cuts and another chain seem to be compelled to comply with company rules that seem somewhat oppressive...for example being required to stand outside on a little mark on the sidewalk when the waiting room is empty and spacious enough to keep mask-wearing people 6 feet apart. I voted with my feet and went to a local place that was staffed by courteous enthusiastic people who went out of their way to make me and others feel welcome...we were able to sit in the waiting area which had available seats far enough apart to be OK. The contrast between the cheerful locals and the cold, Orwellian wanna-be authoritarians at the chain outlet was so pleasant that I uninstalled the apps for the former businesses...goodbye....try to be cooler next pandemic. read more

The only place that actually did my hair cut right!!! The hair stylist are also very sweet and do a great job at what the do.

I've been going here for years, very friendly staff. You can't go wrong with any of the stylist, they all do a great job. I typically ask for Paulina, or Ha. Can't go wrong here!!! A+ read more

My wife and I have been going here for years. We always had Olivia cut our hair, as we both have curly hair which is not easy to cut, Olivia always did the perfect haircut! Unfortunately Olivia no longer works there, so I had to find someone else today when I needed a haircut. I just did a walk-up and the only person working was Maggie who normally works at the Lakewood Supercuts. She had five customers waiting yet still told me she could get me in if I didn't mind waiting. I watched her cut the next two customers hair and decided she looked like she knew what she was doing, so I stuck around and waited my turn. I was not unhappy, in fact she did a great job. read more

I've been going to Ha (that's her real name) for a few years now. She's the best. Does a great job, attention to detail, neat and she really knows how to cut hair. My haircuts are a bit complicated but Ha nails it every time. I also have fun in her chair. She's fun and it's enjoyable. Not like some stylists who vent the entire time. Go there and ask for Ha! read more

Save yourself the trouble DONT GO HERE It seemed like the hair dresser was trying to beat the record for fastest hair cut. She was not careful at all and ended up doing a closer cut than I wanted. Not friendly and wasn't gentle with my head/hair at all. Not to mention it was more expensive than most other hair cuts. I tried to give Super Cuts one more try and now I know this was a mistake... Never going back here read more

I don't know why this place is listed as 3-star pricey! It's a really good deal compared to what traditional salons charge, and the cut takes a fraction of the time and honestly looks just as good. I've had many super cuts here for both myself and niece and nephew. Ha is my absolute fav, though. She is really amazing at hair, she always takes the time to listen to my requests and make it happen in a timely manner, and as a super busy person, I really appreciate a quick and quality cut. Don't listen to the haters, try it for yourself, and stop paying for a haircut that takes too long and costs too much! Highly recommended! read more

I have been taking my son to Nick for a few years now. We've tried other places but end up coming back to Nick. The price is good and my son always walks away happy with his cut. read more

Ask for Nic! You won't be disappointed. Super friendly staff, appointment was right on time.

The worst costumer service i have ever encountered. "Walk ins are welcome" well i guess not for just a trim. I wouldn't recommend coming here if you think you can just walk in wait a couple minutes like for everyone in line to be helped first. They won't even try their best to fit you in. read more

My kids are mixed, so I was concerned about them getting thier hair cut. But this really cool guy with tattoos cut my daughters curly hair really good and it looks super cute. read more

Maggie did an amazing job on my hair! I asked for layers and two different colors of dye all over. I was pretty newbie about it, but she was amazing! My hair looks incredible, even better than I had hoped for. I have a ton of hair, but Maggie was super patient and thorough and made it look fantastic! read more

I previously got my haircuts at Sport Clips. Tried something different and went to this Supercuts location, since it's closer to home. Been returning to this location for months now. Staff is always friendly and personable. I don't mind at all if there's a wait time. Haircuts are always how I like it. read more

The lady I spoke with to get clarification on services was pretty rude, she completely changed my mind about coming in at all.