Today he got the best haircut all year. The service is hit or miss but the cut came out very well…read more It was busy but super clean and everyone that came in was greeted. I recommend checking in on line so that there's no wait. The receipts come with a future use coupon so don't throw it out. Today's expires in October so plenty of time to use it.

We had such a great experience at Great Clips on Orange Avenue! Taylor did an amazing job on my…read moreson's haircut -- she knew exactly what to do, and it turned out perfect. She was quick but precise, finishing everything in about 10 minutes without rushing it at all. My son walked out smiling, and I couldn't be happier with how it looks. Highly recommend asking for Taylor if you go!

I called 1 week prior to my appointment to confirm that 1.5 hours would be enough time to have the…read moretrim and color completed to get to my next appointment for the day. I specifically said that my next appointment was at 4 pm. I was assured that it was not a problem and that my hair would be done easily in that amount of time When I arrived for my appointment I was informed by a student stylist that my appointment would not be with the person I had scheduled to have my appointment with, but would be with a different student stylist. First of all, the "instructor"/"owner" was nowhere to be found. She arrived after the students had independently began the process of dying my hair. When she did arrive she had two clients of her own who had been waiting for quite some time for her arrival as well. She began to announce to everyone in the room that she was late because she was at the "DMV and was the next number to be called". I was quite surprised by the nonchalant attitude considering people had been left waiting. As the minutes ticked by I had let the student working on my hair know that I had an appointment and that it was at 4 pm. I could tell by her reaction that she had in no way been told/notified of this even though I called a week ahead and spoke to her instructor. When time became a real issue, I am sitting there with my hair drenched in dye and the students doing their best to remedy the situation. The owner/"instructor" is working on her own client and begins to try and blame the entire situation on the students performance. It was one of THE MOST rude, unprofessional, and tactless things I have ever witnessed from a "professional", "instructor", or in a salon, period. When I began to explain that I spoke with her on the phone a week earlier, she decided to turn the blame on me as well stating "Well, we spoke on the phone and you have really long hair so it's hard to tell when someone is on the phone". At no point in our telephone conversation was I asked how long my hair was, I was simply told 1.5 hours was not a problem. The story ends like this, there was no time left to cut my hair nor was there time to completely dry or style it. I left the salon with uncut and more than half wet hair. The "instructor" did not offer to fix/remedy the situation in any way. I paid for the color and tipped the student (because she did a good job on the color and in NO way was this situation her fault). As I am about to walk out and leave with my hair an absolute hot mess, the owner says "I hope we didn't make you late" with a smile on her face. I have had my hair done many places at many different price points and have even went to cosmetology schools for hair and other services in the past. I have never encountered such unprofessional and poor service anywhere. It is certainly the first time in my life that I have left a salon without the services I booked being completed or with WET HAIR. The complete lack of professionalism on the part of the "instructor" was truly unbelievable. Once again, I would like to reiterate that the student did a great job and I am happy with my color. They should have never been put in that position.

I had an appointment this morning with Haley at 9:00. She texted me asking if I could come in at…read more9:30, which I agreed to, but did notify her I would have to run to work right after (since this appointment now set me 30 minutes behind). I didn't receive a reply, so at 9:20, I followed up to confirm that she was still coming in at 9:30. It was then that she notified me that she would actually not be there at 9:30. I felt that my time was disrespected, and that this situation was not handled professionally, especially considering I could have gone into work earlier and I had to follow up for her to tell me she would not make my appointment.

First visit to this hair salon. I was very happy with the cut. Keisha and Barbara were great! I…read morewould strongly recommend these ladies.

I would recommend making an appointment because walk ins can take a while…read more We were seated about 20 minutes past appointment time because only one stylist was there and she was doing another cut. Overall it took 40 minutes for a short cut. While the stylist did her best to clean up after the last client, the rest of the salon wasn't the most organized/cleanest. The stations had handprints and hair scattered. The seats up front were also riddled with hand prints. She likes coming here and they do a good job. I just think maybe they need more than one person in the salon at a time.

Cassandra Did a Great Job on My Haircut! She's Very Nice. I Will See Her Again!…read more She Worked Me In and Got it done Quickly!

I moved into the area about two years ago. I left a hairdresser that I had used for 20, yes 20…read moreyears... I was so happy with hIm and I was sure I would not find anyone who would be able to help me... I tried a salon in Roanoke that came highly recommended but was not satisfied... I then found my savior! Candace at Emma Wiilliams is bEEyond the best! She listens, she consults with me and truly wants to understand what I want/need! I am so thrilled with her expertise, her cuts are phenomenal, her color ability is superior and she makes sure it is what you are looking for!!! I highly recommend Emma WWilliams salon! I have seen the other stylists at Emma William as well and they also seen top rate! You can't go wrong with Emma William salon

Just moved here and my short hair was in desperate need of a trim. A neighbor told me she goes here…read moreso I figured I'd give it a try. I was a bit nervous. Long hair can hide mistakes easier than short hair. Walked in and Candice immediately greeted me with a smile. She listened to what I wanted and gave me a beautiful haircut and blow out. So often I find hair stylists will listen and then cut too much. I'd rather get my hair cut more frequently than having to wait a week before I actually like it. Phew. Thank you Candice

Theresa is a wonderful and charming stylist. I look forward to my scheduled appointments.read more

One of the worst parts about moving to a new place is finding a new salon. I tried a couple others…read morein the area and they were just okay. Needed a highlight and a trim and decided to try Elite Salon because it was a short trip from campus. I'm so happy to have finally found my go-to salon! Tiffany was so attentive and genuinely cared about my "hair goal." Loved the results, no complaints at all. Glad my search for a quality hair place as a newbie in the NRV is over.

Amazing service. I'm a Marine and appreciate a great haircut. Atmosphere is inviting and enjoyable.read more

It's hard to find someone that can do a good fade, even more so when you're on travel…read more I needed a cut and stumbled upon this little spot when I was in Roanoke. I made an appointment with Melanie the day prior and when I showed up the next day, was pleasantly greeted when I walked in to her shop. The shop is small with two chairs and one other barber, and is very comfortable. I think some barbershops can be intimidating, overwhelming or obnoxious - well, this isn't that place. The ladies here make you feel welcome. There's great natural light and cool knick knacks. I wanted a fade and a trim, and she did just that. We had awesome conversation the whole time. I think a cut is $20, and they offer a military discount - but call for prices just in case I'm inaccurate. Stop reading this, and go get your hair cut.

New to the area, I called and got in within a week with Emily. She did an outstanding job on…read morecoloring and cutting my hair. I really appreciated her service.

One word Meghan! True perfection in a human and a hair dresser! You can go wrong with her!read more