I've been going to this Supercuts shop for decades!!! Tina the manager is very kind and good at what she does. She has a great team. Rocio is one of my favorites. Prices on my favorite shampoo and conditioner have increased like crazy!! But I can buy that brand online for a much lower price. read more

This was only my second time at this location (they've been there for 20+ years!) I booked a 10am with Claire on a Tuesday, and it was fantastic. Claire is a very personable senior stylist who gave me a wonderful haircut - a short wolf cut! I love it! read more

On 11/2, my wife took our two sons for haircuts at this location. We had a gift card. The owner said there was $18 on the gift card and charged the difference with tip to our credit card. I emailed corporate suspecting there was more on the gift card. They said the store actually deducted $49 from the gift card. They sent me the charge history to verify. Our VISA therefore was overcharged by a significant amount by this location. We are disputing the charge on our VISA. Totally disappointing to see this occur. Beware! -------- As a follow up, we called the Supercuts and was told there is no Yaseen (listed as the business owner below) who works there. Also, no one was reviewing the details of our transaction as stated in the response. read more

Today was my first visit at this location and my expectations were blown away! Veronica cut my hair so effortlessly. She understood exactly what I asked for, she had amazing conversation skills and her vibe made me feel at ease. I thoroughly enjoyed my visit and would highly recommend this location, specifically Veronica! read more

Great service by Suzy!! Clean and professional!! Very attentive to your needs ! Highly recommended!

Usually we have had a good experience but today we had a lady by the name of Claire and she did such a horrible job on my son!! I paid for the service but did not tip! This lady does not know how to cut hair! If you go here, I would suggest not having this lady cut your hair. She does not have blending or tapering skills at all!! read more

They're one of the worst places I will go to or recommend for a hair cut. They have no style, or the interest in making sure the hair cut is done right. They did a half hearted job and just wanted the client out of there. Terrible! read more

I always get fantastic service here. The ladies are so welcoming, and always do a great job cutting my hair. I will be back.

I came to get a Supercut. Natalie greeted me with a big smile. She was friendly and professional. She was quick and I was pleased with the results. Today was SUPER TUESDAY so I got my $3.00 discount off the haircut. I gave her a tip and I was on my way to have a great day! read more

I absolutely love this location because of Julie. She really is amazing at what she does. This would be the second time I go to her and I cannot express the amount of confidence she has given me with a simple trim. She knows what she is doing and her customer service is amazing. I have major pts from my childhood regarding cutting my hair. I really struggled to find someone that was able to give me what I wanted. For years my anxiety will raise through roof because I didn't know how to trust someone with scissors cutting my hair until I found Julie. Julie really made me feel comfortable sitting in her chair. If I have $100 for every compliment I got about my hair cut I'd have $7,000.00 she really is amazing. read more

Supercuts - Amazing hair cut - Hair Salons Near Me - NORTHRIDGE, California

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Prompt service, friendly staff and professional. Clean environment. Make an appointment is the key

Prices have gotten higher, but if you communicate your wants clearly you will get a good haircut every time.

I received what I can genuinely say was the worst haircut I have ever gotten at this Supercuts. My father was a stylist, so growing up, I was a gunea pig for him -- I've gotten some awful cuts because I was practice. He would experiment on me to learn how to do whatever was popular that season. So, when I say that this was the worst cut I'd ever gotten, please believe I have some bad cuts to which to compare it. It took about 3.5 months for it to grow out to the point where I could go elsewhere to get it fixed. I had brought photos, described what I needed & wanted & some of the challenges other stylists faced had when cutting my hair. None of that helped. She just chopped & chopped & chopped, except where she didn't -- & chunks of hair were just hanging down. Luckily I have a rather large collection of hats & baseball caps, which wasn't helpful at work. It was a total waste of money & very embarrassing. read more

Najiba did a wonderful job on layering and cutting my hair. I am very happy. Thank you!!

This Supercuts has the best and most patient barbers and hair stylists-- really happy with how well they respond and work with my hair. I've been driving out of my way to come see Susie everytime - get the full shampoo and conditioner with scalp massage- life changing! read more

Tina is THE BEST! I went in for a haircut, showed her exactly what I was looking for, she took her time to make sure I was comfortable with the length she was going to cut off. She is very professional and super friendly! I was super nervous about having someone new cut my hair (I've had the same hair stylist for 4 years, nobody has touched my hair in over a year, sadly she moved away) I decided to take a chance and call ahead for Tina, as she had other glowing reviews. I'm so glad I did! read more

Low quality haircuts getting worse and worse every my visit. Came there yesterday with my son and they just ruined our day. Worst place, terrible service. read more

Supercuts - Hair Salons Near Me - NORTHRIDGE, California

Second Tome coming to this location. Najiba was amazing and really took her time. Love my hair cut with her. New regular spot!

I'm gonna be completely honest. They don't listen to you. I tried explaining that I wanted short bangs and the lady just said "oh yeah yeah I know I know, I used to have my hair like that" I even showed her a picture of what I wanted and she looked at it for a split second. She tried styling them when she was done and I told her i didn't want hairspray and she sprayed it anyway. The cut was completely uneven and I had to go get it fixed somewhere else which I should've just gone to that place instead of Supercuts. If you go to get a haircut somewhere and you know EXACTLY what you want and they don't let you explain, LEAVE! You're paying for their service and they should listen to what you want. A bad haircut can really mess up your self esteem and ruin your day. read more

UPDATE. JAN 2019. Well, now that I better understand the system I'm a much happier customer. ORIGINAL REVIEW I've been to several of the local Supercuts and have not always been impressed... for a variety of reasons. This one is different: good haircut every time and very nice staff. But the low rating is regarding the reward program and the corporate e-mail offers. They seem mostly bogus. After signing up for the app, which is very useful, a discount offer was sent. I think it was $1. But couldn't use it because it needed to be printed. Nowhere did it say that. Last visit I was told that I have a free haircut... did I want to use it now. I opted to use it next time. Today was next time. Put my phone number in the machine and in big colorful display said "Free Haircut". But denied... only to find out that the fine print (and it is f-i-n-e print) said "after collecting 247 more points"Okay, I understand... but very misleading. And then there's the$10 off discount I didn't claim and let lapse. Just as well... it was probably bogus too. It's a real shame that nice franchise owners who do a great job for the customers get screwed by the company. I left with a great haircut but a bad feeling. read more

My review is just for a blowdry i come occasionally for blow dry only no wash or shampoo because I come with wet hair I always get charged 25 or less.. the starting price is 15 as posted. Susie charged me 45 dollars for my fine off the the shoulder hair that was already washed. Yes I paid and left a tip but I'm just upset that she up charged me and also left me with pretty much straight hair that I could have rough dried myself in 5 mins. read more

Supercuts - Blow dry only - Hair Salons Near Me - NORTHRIDGE, California

I have been getting my haircut here for years. I usually go during the weekday when it's not busy. I have tried most of the hair stylist here at this Supercuts and most of them know how to cut my hair to my liking. However, I have narrowed the stylists down to 3 who I would choose to get a haircut from. My preferred stylist is Arlene but she mostly works on weekends so I dont get to see her that often. The service here is great. All of the stylists are friendly. read more

RESPONSE TO DIRECTOR OF GUEST RELATIONS: Everything you said is pretty much a blatant lie. I don't know how you or your staff personally define going "above and beyond" to ensure my satisfaction, but what I can tell you is that no stylist at this salon has ever tried to fix what was done to my hair--no offer was ever even made, despite this being my first time vocalizing my dissatisfaction after years of loyalty to this salon. You did, however, immediately and informally encourage me to not return, for no apparent reason, I should add, as I've never complained about a cut here to anyone in all the years that I've come to this location. And afterwards you, or the staff you represent, lie about it for whatever reason. I have contacted you about the refund you offered, which I don't believe you will honor. I have provided the information you requested. I will update this review to let the Yelp community know if you were lying about that too. Requested Information: Hair Cut On: January 6th, 2018, Approximately 6:00PM. Name: David Kam read more

Judy was the one who cut my hair! These layers are super cute and she listened to exactly what I wanted, and she made sure not cut too much of the length! My hair feels so much healthier now! Thank you, Judy! read more

Supercuts - Hair Salons Near Me - NORTHRIDGE, California

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I'll never understand the stigma against Supercuts. I've been coming to the chain for years with no problems. I came in today after calling and setting up a same-day appointment. I unfortunately didn't catch the name of the woman who did my haircut but she was an Asian woman with dyed hair. She did a lovely job, did a great job trimming and layering my hair as I asked and did so in a short, efficient timeframe. Both hairstylists who were present were friendly and talkative while I was there. Haircut came out to $26 + tip. Overall, not bad and will certainly consider coming back for my next trim. read more

Claire is awesome!! Great personality, She gives a great haircut!! Very nice and friendly!

It was okay. I made an appointment for a cut, shampoo, treatment and style but was only given a cut. Once haircut was done I was told to style it at home. Stylist was very nice and informative but didn't check to see what was booked for until payment and then didn't ask if I still wanted what I asked and reserved for and I could see that more people were coming in and could tell she was in a rush to get to them so I understand but I would have been nice to see how to style my hair and get the hydrating treatment after being told for 45 minutes how dry my hair was but none the less I still like my haircut and liked the stylist but next time I'll remind them what I asked for when I booked the appointment even though I shouldn't have to. read more

0 stars. Took my daughter and the lady that cut her hair didn't even wet it to even it out, didn't section it. Literally just brushed it down and cut a tiny bit off, paid $30 dollars to get home and realize that her hair was completely crooked, long on one side, short on the other. Never coming back here and I wish I could get my $30 dollars back because I had to fix it when I got home. read more

They require the COVID vaccination now, despite that I have it because forced to, it's important that people know , so they can choose to support or not this business regardless or their mandate obbligation. read more

DO NOT GO HERE!!! all they have is new starters, and people who don't know what the hell they're doing. I went in because I didn't have time to drive to my actual stylist, and boy was that a mistake?! They assigned me someone who literally just started. Barely could hold the scissors right. She took fooorrevvveerrr just to even separate my hair. I knew it was going wrong. Next thing I know is a box cut on one side. Another lady who seemed more experienced tried to fix it but couldn't because there WAS NO more hair to fix. Now one side of my head is longer and the other side shorter. I have a party to go to on Sunday and can't find a single appointment to try to fix it again. RUINED MY WHOLE DAY, and possibly the weekend. Go anywhere else, or better yet cut it yourself. Even that will be better than these incapable group!!! NEVER AGAIN!! read more

0/5 piece of shit had me waiting for 35 min when my appointment was at 12:15 and made up some bs excuse as to oh we can't blow dry your hair because you have extensions like what.... you couldn't have said that over the phone ? Which is crazy to me because I always go to different locations for blow outs and they do it. read more

Literally just got the worst hair cut I have ever had. I have been to this place a lot and it's always been good that's why I put the 2 stars. I just got my hair cut today by I think her name is Tina and wow I am really considering just getting another hair cut somewhere new cause it's so bad. I am definitely going somewhere new and do not plan on coming back here. She talks way too much honestly that's why think she did a bad job. I wish I looked closer at my hair before I left but I usually got really good hair cuts here. Sorry but I'm not coming back. read more

Second really bad experience here. Just got home from having my 13 year old sons hair cut. There are little uneven pieces hanging out all over. Worse than that this girl took 5 minutes to cut his hair and the 1 most important thing I asked leave the bangs long, she cut way above his eyebrows! He looks like a baby! We used to come all the time, but my last cut was horrible with short chunks cut out of the back. Really disappointed. read more

I like that they are open until 9:00PM. Whenever we are super busy and can't make his other spot we come here. They cut his hair well and quickly. $21 for a male hair cut. read more

Great hair cut & Fantastic service!!!!!! This was my first hair cut at this location. I was pleasantly surprised to see a clean & organized place that follows COVIT protocol. Here are the strengths of this SuperCuts location: 1- Highly skilled stylist & open to client's unique hairstyle request 2- Super friendly & professional with new clients 3- Flexible schedule for walk-in. Short Wait & excellent accommodation ***Most importantly, stylist will make you look fantastic once done. Highly recommended!!!! read more

I was so happy the store was open during this COVID time. I made an Appt thru the app. Social distancing was in effect. I wore my mask. I sat down in the chair told the hairdresser what I wanted. Shampoo, cut, style. She then proceeded to spray my hair with water and cut my hair. Ok I asked for a shampoo. She cut my hair and that was it. I asked can u style it? She said they aren't allowed to blow dry. Ok what about curling iron. She just gave me a look. I went in looking better than I came out. If u can't offer shampoo and blow dry, state that in ur site. I looked all around and nothing. $24 for a snip or two of my head. Definitely not worth it. I know we are in COVID but at least let us know before hand. She stood there and listened to what I asked for but already knew she wasn't going to do it. read more

Probably the worst place (IMO) to get a decent haircut. Little back story didn't come back to this place since high school since the girl who cut my hair before prom also messed up my cut. So here it goes.. Went here twice in the last year. Could be me but maybe it's because I'm used to the professionalism of an actual barber shop or at least when the person cutting my hair actually cares. Now my cuts are simple fades even my 5 year old niece cant mess that up.The first time,like at any other place i go to, they go into detail into actually cutting it and take at least 25 minutes. The girl that cut my hair only took 5 and was busy talking to others & looking away whilst holding a clipper turned on inches away from my head. She rushed everything and paid for the expensive hair cut; (even tipped her a decent). Got home and took a shower finding little pieces of hair longer than the rest of my head, had a friend do it over once more to finish it. Second time, thought maybe it was just a bad day the first time and decided to try it again and all my barber shops closed early so I was desperate. Same story, 6 minutes on my haircut, got home but this time found my hair was uneven and had to go to my barber shop the next day to get it fixed. Blame should be on me for giving this place a chance but the overpriced haircuts and inexperience is what got to me. Definitely wont be coming back again. read more

We have gone to this location for years and always had Claire or another girl, Marcelli I think, who moved up to san francisco. Anyway, last time I was there Claire was out that day and only one available was Arlene. What a rude rude pos! She actually stomped her foot slightly and and tightened her lips and let out a sigh, because she was annoyed that i wanted her to take more off my layers, as she thought she was finished. Another girl witnessed it also and waited for me outside to ask me if I saw the way she was acting. I did. I saw her in the mirror. How ignorant she was. She needs to be fired and then get a job where she's not dealing with people. read more

Horrible communication, wasted my time. Find another haircut place in the valley this isn't your spot.

I've been going to Arlene for about 10 years now. She's amazing and always listens to what I want. She's professionally, sweet, and efficient! The rest of the staff is very nice and welcoming! It definitely gets busy certain days and times, so if you're in a hurry I recommend checking in online. read more