I've seen Jacqui probably three times. The first couple of times it was fine. Nothing I was overly…read moreexcited about but it worked for me. I went recently and left with my hair Looking pretty much exactly the same. I asked for natural blonde. I got light brown. I asked for a partial but when I got to the counter she charged me for a full. When I asked why she said she "had to other pieces" even though she didn't ask me if I wanted her too. After I left I called to see if she could fix it. She was rude and kept telling me that she was the hair dresser and she knows what she's doing. When I told her I wasn't basing it on that. I was basing it on how my hair looks she said she'd call me the following day. She never did. I haven't heard from her since. Such bad service and a terrible look. I may go back to the salon but I absolutely will not see her again

I'm giving them a 2 star after the one because "supposedly" the owner Becky is going to reimburse…read moremy last visit and the tip. I had always tipped because there was a service done, the bleach on the scalp took some time. However I've not yet seen the reimbursement, and basically was told by the owner Becky that I should have contacted her - which is what I did many a time. Her response is she has her front desk staff have the client deal with the hairdresser first, then she'll intervene. Well when this first happened, I called said it was purple in places and was told by the receptionist that "Laurie was busy she would call me back." Laurie never called me back, her receptionist did and said Laurie said to wash it a few times. When I said I had washed it 3 times already, the receptionist went back to Laurie and Laurie told her to tell me to wash it a few more times. Now Becky the owner states this is normal to see purple deposit as she basically blamed my hair and choice of color as the issue. I believe her correspondence to me here was "when you want it that light with no warmth there can be purple deposit from the toner." She states this as normal, makes me feel like it's my fault that I choose a hair color - yet the girl that did cover for Laurie on maternity leave, used the same formula, took her time because she was new to my hair, and my hair had ZERO purple tone when I left. Becky additionally tells me that it takes a skilled colorist to do my hair. No, a skilled colorist would not overlap the toner on already processed hair. I had seen two owners of salons where they stated it's all on how much time you take with the client, you don't rush to overlap on previously blonde hair. The owner messages me here saying that I ruined Laurie and her reputation? And that she works hard to build her business? My hair showing purple when it should be light blonde is a reflection on their reputation and how they allow you to leave the salon like that - stating it's all normal for my porous hair. She must not know that the salons I did talk to and one that I decided to go with, said any hair that's dark and stripped becomes porous. So to use that as an excuse for her employee's mistake is quite ignorant on her behalf. Lastly Becky claims I harassed them with 10 min messages. If you know of any phone recording that allows over 2 ... let me know. I guess harassing by saying you've asked for her on multiple times but she as she says allows her front desk staff to make the call on who I should complain to is a threat. I guess it's also harassing when you say you'll review how they've treated you and your hair. As I figured - my hair was blamed as the problem not the stylist Laurie, but yet a new hairdresser can get it this blonde with no purple? Yet according to Becky purple tinge is normal. *Keep getting their employees viewing my profile Laurie T or N who decided to delete her stuff, and a Michele M or T depending on how they use their maiden or married name. It's funny that they know I utilize billy for extensions at this salon and I've already contacted billy via text to tell them what we're dealing with. Keep getting other harassing dms through yelp from random profiles that just get set up - no reviews or a review of just this salon. So you show what Laurie does to your hair and you get harassed by their employees and friends. Have contacted yelp on this matter as well as others in this matter.

Amazing service with Lisa! I had booked an appointment with her after reading several good reviews…read moreabout her service, and I was not disappointed at all. I have very thick, curly hair so I get nervous with haircuts sometimes, but Lisa was so knowledgeable and really took her time. I had told her that I wanted to keep my length and just needed reshaping, and she did exactly that! She really prioritized cutting as little as possible but giving me the best results. She was also so sweet and had a great vibe. Overall 10/10!

I have been going to Supercuts Westborough for years to get my hair cut. Prior to today, I always…read morehad a positive experience. This morning I went online and booked an 11:00 am appointment. I arrived 10 minutes early and checked in. There were 3 hairdressers working on 3 customers and one other customer in the waiting area ahead of me. After waiting patiently for 30 minutes another customer walked in and checked in. Five minutes later he was seated for his haircut. I did not want to make a scene so I just got up and walked out. After many years of loyalty to this company I feel very disrespected and will never go there again. This place is for freaks only and if you're an old white guy please stick to y local neighborhood barbershop.

July 8th I had a root color, gloss & cut by Adriana B.. I've had so many compliments In just a…read moreshort tim. I give her 5 star!

My Roots were done professionally and was delicately done without pulling and hurting my scalp…read more Happy with my results.

I chose this place last minute for my wedding and everyone did a beautiful job I just have a couple…read morecomplaints. I told them before they even touched my hair that my hair doesn't hold curls very good but that's what I wanted and they assured me that they would hold. She did my hair half up and curled the rest and by time I was done getting makeup the curls were out so she curled It again before I left and by time I got home the curls were out so my bridesmaid had to redo my whole head and it held all night. also my black daughter couldn't get makeup done because they didn't have that shade of makeup which was very disappointing. also two of the girls hair was falling out a few hours into the wedding because they didn't pin it up good enough. over all they did a good job makeup was on point and the staff was very friendly. I would recommend this place but be specific on what you want and maybe bring in your own curler

Khadija has been cutting my hair for 2 years and does it exactly how I like each time. She recently…read morestyled my hair and did my makeup for a gala in Boston for a work event. I LOVED how it turned out. She is patient, kind ,and listens to my concerns. I highly recommend her.

Jessica and Courtney are simply the absolute best at what they do!…read moreI've been a client of Jess's for over 20 years, and she and Courtney's talent, professionalism, and passion for hair care have kept me coming back year after year. What truly sets them apart is their dedication to staying current...they're always up to date on the latest styles, color techniques, and trends, ensuring every visit feels fresh and exciting. Beyond their incredible skills, Jess and Court make every appointment feel like catching up with friends. The salon atmosphere is warm, welcoming, and full of positive energy. I always leave feeling pampered, confident, and completely satisfied. With life's busy schedules, it's such a relief to know they value your time...appointments always run on point, which is a rare find these days. If you're looking for stylists who genuinely care about their clients and deliver amazing results every single time, look no further than Studio 16...simply the best! Renee A.

I tried other salons before finding Jessica at Studio 16. From my first visit I have been really…read morehappy with the results. Just a cut and blow dry but my hair is gleaming when I leave. Plus Jessica is so warm and friendly. Will bend over backwards to fit you in for a special event.

I've been going to this salon for a while now, and I can't recommend it enough! Both Gloria and…read moreCarolyn are not only fantastic at what they do, but they're also such warm and charming people. Every visit is a treat--not only do I leave with a great haircut, but I also get to enjoy wonderful conversation. It's always a relaxing and enjoyable experience. Highly recommend! Irina, Upton, MA

Just tried Hair Affair for the first time and it will now be my go-to place! Carolyn did a…read morewonderful job working off a picture I brought in and I couldn't be happier. Both Carolyn and Gloria were super friendly and fun to talk to. Can't wait for my next cut!

Great salon! So warm and welcoming. Michelle did a great job. I love my cut, color, highlights &…read morestyle. I already made my appointment to go back!

Terrible. Don't go there. Just got the absolute worst haircut and muddy looking hair color. Exact…read moreopposite of what I wanted...and the stylist, apparently the owner, appears to lack the basic knowledge and skill to provide this service. I warned you!

I was less than thrilled with the end results. There are a lot better choices than this particular…read morefacility very clean, but my haircut was not handled properly.

I find sports clips to be pretty consistent with cleanliness of the floor and surrounding areas…read morealso the friendliness of staff. They have different level prices that range from varsity to mvp which is basic to shampoo and neck massage they also have discounts for senior citizens, military, and first responders.