I've seen Jacqui probably three times. The first couple of times it was fine. Nothing I was overly…read moreexcited about but it worked for me. I went recently and left with my hair Looking pretty much exactly the same. I asked for natural blonde. I got light brown. I asked for a partial but when I got to the counter she charged me for a full. When I asked why she said she "had to other pieces" even though she didn't ask me if I wanted her too. After I left I called to see if she could fix it. She was rude and kept telling me that she was the hair dresser and she knows what she's doing. When I told her I wasn't basing it on that. I was basing it on how my hair looks she said she'd call me the following day. She never did. I haven't heard from her since. Such bad service and a terrible look. I may go back to the salon but I absolutely will not see her again

I'm giving them a 2 star after the one because "supposedly" the owner Becky is going to reimburse…read moremy last visit and the tip. I had always tipped because there was a service done, the bleach on the scalp took some time. However I've not yet seen the reimbursement, and basically was told by the owner Becky that I should have contacted her - which is what I did many a time. Her response is she has her front desk staff have the client deal with the hairdresser first, then she'll intervene. Well when this first happened, I called said it was purple in places and was told by the receptionist that "Laurie was busy she would call me back." Laurie never called me back, her receptionist did and said Laurie said to wash it a few times. When I said I had washed it 3 times already, the receptionist went back to Laurie and Laurie told her to tell me to wash it a few more times. Now Becky the owner states this is normal to see purple deposit as she basically blamed my hair and choice of color as the issue. I believe her correspondence to me here was "when you want it that light with no warmth there can be purple deposit from the toner." She states this as normal, makes me feel like it's my fault that I choose a hair color - yet the girl that did cover for Laurie on maternity leave, used the same formula, took her time because she was new to my hair, and my hair had ZERO purple tone when I left. Becky additionally tells me that it takes a skilled colorist to do my hair. No, a skilled colorist would not overlap the toner on already processed hair. I had seen two owners of salons where they stated it's all on how much time you take with the client, you don't rush to overlap on previously blonde hair. The owner messages me here saying that I ruined Laurie and her reputation? And that she works hard to build her business? My hair showing purple when it should be light blonde is a reflection on their reputation and how they allow you to leave the salon like that - stating it's all normal for my porous hair. She must not know that the salons I did talk to and one that I decided to go with, said any hair that's dark and stripped becomes porous. So to use that as an excuse for her employee's mistake is quite ignorant on her behalf. Lastly Becky claims I harassed them with 10 min messages. If you know of any phone recording that allows over 2 ... let me know. I guess harassing by saying you've asked for her on multiple times but she as she says allows her front desk staff to make the call on who I should complain to is a threat. I guess it's also harassing when you say you'll review how they've treated you and your hair. As I figured - my hair was blamed as the problem not the stylist Laurie, but yet a new hairdresser can get it this blonde with no purple? Yet according to Becky purple tinge is normal. *Keep getting their employees viewing my profile Laurie T or N who decided to delete her stuff, and a Michele M or T depending on how they use their maiden or married name. It's funny that they know I utilize billy for extensions at this salon and I've already contacted billy via text to tell them what we're dealing with. Keep getting other harassing dms through yelp from random profiles that just get set up - no reviews or a review of just this salon. So you show what Laurie does to your hair and you get harassed by their employees and friends. Have contacted yelp on this matter as well as others in this matter.

absolutely terrible. I went to Taylor to get my hair glossed and the next day after I washed my…read morehair turned GREEN!!!! I messaged her many times and she never suggested that I come back in for her to fix it. my hair is absolutely DESTROYED!!!

I had perhaps the best massage I've ever had to day with Emily! I've had many massages over the…read moreyears but Emily's attention to detail and her ability to scope out even the smallest knot was amazing! I also did the stretch therapy and after a weekend of camping and canoeing, it was just what I needed. I highly recommend and have already scheduled my next massage.

I've been going to this salon for a while now, and I can't recommend it enough! Both Gloria and…read moreCarolyn are not only fantastic at what they do, but they're also such warm and charming people. Every visit is a treat--not only do I leave with a great haircut, but I also get to enjoy wonderful conversation. It's always a relaxing and enjoyable experience. Highly recommend! Irina, Upton, MA

Just tried Hair Affair for the first time and it will now be my go-to place! Carolyn did a…read morewonderful job working off a picture I brought in and I couldn't be happier. Both Carolyn and Gloria were super friendly and fun to talk to. Can't wait for my next cut!

Great salon! So warm and welcoming. Michelle did a great job. I love my cut, color, highlights &…read morestyle. I already made my appointment to go back!

Terrible. Don't go there. Just got the absolute worst haircut and muddy looking hair color. Exact…read moreopposite of what I wanted...and the stylist, apparently the owner, appears to lack the basic knowledge and skill to provide this service. I warned you!

Wonderful and talented individuals. I never left with bad hair. Relaxed atmosphere. Professionally…read moreran.

I booked a last minute appointment with Maddi. She did a wash and blow out of my mom's thick and…read morecoarse hair. It was beautifully done! She took her time using the flat iron to achieve the smooth like my mom wanted.

Highly recommend! Alicia came recommended to me thru a moms group and she did not disappoint…read more Nailed my color and cut.

This was my first time getting my hair colored professionally and I could not be any happier…read more Alicia did an amazing job helping me choose my color as well as explaining the haircut I wanted. She was so sweet and gentle and brought so much warmth to the establishment. Everything was clean, well set up, and I have never been more pleased with my hair. She was fantastic and I cannot recommend this place enough.

I've been very hesitant to write a review here because my experience was both awesome and the worst…read moreexperience I've ever had. I came here for a spa day for my birthday for a massage, bikini/leg wax and a mani-pedi. At the time I made my appointments, I was told I could get a dip manicure. My massage was great. I was relaxed and Richard was very good at knowing how to push and mush my problem areas. Sue was fantastic. I've never done a wax, so I was nervous, but Susan made me comfortable. I didn't feel awkward at all. The only issue I had Sue actually pointed out; because my massage was scheduled first, my legs were oily for my waxing appointment, which made Sue's job more difficult. Now onto the mani-pedi. All the girls at the salon are really nice. My manicurist, Linda apparently doesn't work here full time, but that didn't matter to me. What mattered to me was the fact that she spent nearly three hours on my dip, and at the end told me "I would've made them thinner if we had more time." Folks, I was flabbergasted. As you can see in my photos, my nails were not even in shape or length and were extremely thick. After I left, I sat in my car in the parking lot and balled my eyes out. I've never had such a terrible experience getting my nails done. Also, even with four hours at the salon, I didn't have time for my pedicure. The photos I included were taken while I sat in the parking lot. Also, my nails were long and even when I came into the nail salon. I wrote management about my experience and they were able to fit me in the day after Christmas. So not only did I have to spend my birthday with the most embarrassing manicure ever, but I had to go back in to get them fix. I was told it would be covered, but then the manicurist, Dipa, (who was very nice), who came in on her day off when the salon was scheduled to be closed, didn't do dip, and since the original manicure killed my nails (it's been 4 months to the day and JUST now have my nails returned to the strength and length they were when I walked in on my birthday) they had to be clipped very short, forcing me to get tips... so they charged me another $40. Then my manicure/pedicure took 6 hours (I arrived at 1030am and left at 430); I had to cancel a birthday lunch with some friends as I was not even halfway done when I was due to leave. I'm mortified to have written this review, but everything I said was true, and I believe it's important that I post this. I have another gift certificate for this place that I received while I was having my spa day. I don't know if I'm going to come back because it was such a terrible experience.

I chose Mac Med as the salon for my wedding and I approached them with a tall order - I needed me…read morehair bright red with only a month to go. Their event coordinator (might not be her title but we'll go with it) assigned Jenn to fix my hair. I can't even begin to tell you how much she rocked it. It shouldn't have been possible to get my hair so perfect, but she did it. As for the day of? Jenn also completely and totally nailed the style that I had in my head. Julie, Lauren and Joyce helped get the rest of my party in shape, no matter how complex the requested styles were, and we were, in my humble opinion, the most amazingly coiffed bridal party that has ever existed. I cannot thank the entire staff here enough for helping to make my wedding day so beautiful!

With a previous laser experience at another place not working for me, I was honestly hesitant to…read moreinvest in laser again, but I am so glad that I am! Kristin D is absolutely amazing! She makes you feel so welcome and comfortable during your session, truly listens to your needs, and makes you automatically feel confident with her work. She is extremely flexible and makes sure that you walk out feeling your best! I have only done two sessions so far, but I have already had noticeable progress. The office is so clean, and all the other staff members have been nothing but welcoming. I would highly recommend this place to anyone looking to get any of their services done!

I've been having Amanda cut + highlight my hair for years. She's amazing and always knows how to…read morekeep a conversation going. I live in VA now and I still come to her to get my hair done when I'm visiting family. I also love Christine she is amazing at waxing and does work for my whole family we love her! Thank you guys for providing great service, hospitality + laughs

i had an amazing experience at the salon on Tuesday! Gulnara…read moredid my haircut and she was absolutely incredible. She cut my hair with great precision and professionalism, and the result was exactly what I wanted. She took her time, paid attention to every detail, and made sure I was comfortable throughout the whole process. You can really tell she is experienced and passionate about her work. I'm very happy with my haircut and I highly recommend Gulnara to anyone looking for a skilled and professional hairstylist. I will definitely come back again!

The place was clean, relaxing, and the staff were welcoming. I liked how careful they were with my…read morehair and the results turned out nice. The wait time was a little longer than expected, but everything else was great.

The girls are so nice and friendly ,they take there time ,to give you the best result, thank you .read more

Amazing When I…read moredecided to let my natural gray and silver grow in, Jess helped add in highlights to blend the transition line. Even though it's gray, I felt younger and more vibrant. Great team of stylists and assistants in a great salon.