Gabby was my hair stylist, and she is probably the worst hair stylist I've ever encountered. I'm 38, and I have barely dyed my hair throughout my life. I'm a natural blonde, so going platinum is not this long, drawn-out process for me. I usually do full foil with platinum blonde. Never had an issue. Sat (6/1), I wanted to do something different, so I went with light pink and platinum blonde full foil. Look at pics below for reference. I walked out of the salon, looking like I already had 2 inches of regrowth. No platinum blonde even showed on the sides of my head because she did not let it process long enough. She used hot pink, not light pink. The back of my head had literal GOBS of pink just lathered on, not connecting to my roots. It legit looked like a toddler threw gobs of pink at the back of my head. She was 15 minutes late to the appointment. When i booked it, it said to allot 3 hours for service. The appointment was at 9:45AM. I got there at 9:30 am because I actually respect people's time. No one greeted me as I walked in. I just sat down and started scrolling my phone once I realized I wasn't getting checked in. About 10 am a few girls from sitting out back came out, one asked my name and who I was seeing. At roughly 10:05, Gabby finally started. I had come to this salon 1 other time and saw Tori. She did 2 color foil for me of platinum blonde and strawberry blonde, came out beautifully. When I tried booking again with her online, it only gave me the option of Gabby. I took it because I work constantly and barely have time to sleep, let alone get my hair done. It was my only available day, so I booked with Gabby, expecting all the women there to be good. Boy, was I wrong. I could tell from the jump, just how she was doing the foils that she had bo clue what she was doing but I hate Karen's and didn't want to seem like one. I kept saying in my head, "Trust the process. ".. I knew it was not going to turn out good when my hair was washed, and I looked in the mirror. I knew she had absolutely no business doing color. What i find, especially shady, is 1. She didn't own what she did. A Flippin blind man could see this disaster for what it was. Then 2. She charged me $225 for it.. When back in February, I paid $180 for a 2 color full foil, trim/long layers, AND IT WAS ACTUALLY STYLED TOO.. Because of her lack of time management, I left with half blown dry hair. I had booked a nail appointment for after this and there was no way I was going to waste my nail persons time because of her this "stylists" incompetence. All and all I will never return. I've posted this to TikTok today because I wanted to give them a day to redeem themselves. They have not. I will bad review on all portals, and I will spread the word. The facility itself is dark, smells of mold, and is dingy and cheap looking. I ended up getting $11.99 box dye and did a far superior job than a licensed cosmetologist. How pathetic. If I owned this company I would be mortified this end result walked out. I'm most definitely pushing for a full reimbursement.. Let's see if the owner is a sensible person. I'm not the one. I'm livid my hard earned money was wasted on that garbage. read more