Cindy took great care of my mom who is 91 years old. She was kind, patient, and the cut was perfect…read morefor Mom. Great service!

Thank you, Jen!!! Loved my experience and she was so thoughtful with my cut and color. She walked…read moreme through what the different shades of highlights would be like for me. Jen was so kind and helpful with making my hair get its shape back and making sure it was light weight-wise. Thank you, Jen!!!

Three words ... "ask ... for ... Liz"…read more She's super fantastic. The girl has skills with hair and, I kid you not, a magic hand when it comes to waxing. I want to fall asleep when she does my eye brows! Hardly any pain ... heck ... you hardly know she's doing it! Liz is totally my go to girl!

My husband, a lifelong resident of Grafton, recommended this salon to me. I was able to get an…read moreappointment on the same day, and they were flexible about the time. I wanted a rather short haircut, and the stylist did a wonderful job of making me feel comfortable about my choice. She was also gentle when washing and cutting my hair and was a pleasure to talk to. I absolutely loved how my new look turned out, and I adored how the stylist took the time to explain the best ways to adjust my bangs. My husband was delighted, too :)! Guys and Gals sells some great beauty products for hair and skin, and the price was right all around. I will definitely be coming back for my next cut!

I've been getting my hair cut by Katie (the salon owner) for many years and she always does a…read moreFANTASTIC job on my cut and color and the prices are so reasonable! I moved to NYC a few years ago and still drive the 3.5 hours to Shrewsbury at least once a year to get my hair cut and colored by Katie. Her balayage technique makes my hair look amazing and it grows out perfectly so I can usually make it the full year before coming back for my next visit. (even hairdressers in Brooklyn when I've needed a trim have commented on how nice the color is) The vibes are impeccable and after watching her team work with other clients in such thoughtful ways I'd also trust any one of them to do my hair if Katie was ever unavailable. Run don't walk to this salon for your next haircut. You won't regret it.

I am new to the area looking for a new salon. This one looked like a good option to try out…read more I was very pleased with everything; the environment was very welcoming, and the haircut was flawless. My stylist was also a great conversationalist. Highly recommended!

bad service and mean workers'…read more i had asked for a trim and went bald never go here no matter what

In response to the business owner's response: you did call me, after I wrote this review and as…read moreI've stated in my previous review, I sleep during the day because I work nights. I'm happy to call you after I wake up at 9pm or before I wind down to go to sleep before 8am if you'd like, but out of consideration, I avoided calling you during inconvenient times. I've never cancelled an appointment that I can recall, so I would be interested in the date that I cancelled. If I did, which I find hard to believe, it was definitely with more than reasonable notice. It's comparing apples to oranges, though. I'm sure you could easily fill the spot I cancelled. I can't call and make another appointment with a few hours notice. I'm sorry that those things happened but ultimately, I was unable to get my hair done over many months with your salon. It would have been stellar customer service to try to accomodate me after cancelling on me twice without me having to wait another two months (which would have been a total of four months since my original appointment) or at least offered me some compensation before I wrote a review. The fact that you didn't isn't necessarily a terrible thing, I just have no incentive to make an appointment when I have zero confidence it will actually be kept.

Had my first cut and color with Lily today. It came out beautiful! The color is a nice warm…read moreAuburn and the cut looks so natural working with my own hair . Also Lily and the other hair stylists I met were so welcoming and very friendly. I will definitely become a regular and bring my daughter in ! Already scheduled my next appointment. Thanks again Lily!

Fabulous salon. The owner, Cindy, is very attentive to her clients needs. She is very in tune to…read morewhat you are looking for and makes recommendations, yet isn't overbearing with her suggestions. The team is fabulous! You'll feel very comfortable here. Definite 5 star review.

This is the salon to go to if you are looking for a new place you can rely on. I was new to town…read moreand tried a few places and well, this place won me over with great service, talented stylists and a good atmosphere. The owner even realized some of the decor was dated and gave the place a make-over as well so some of the previous photos will look a little different when you actually go there. Tons of parking as they are in a very popular shopping area. Definitely call for an appointment in advance.

Great service for both appointments but each time I specifically asked how much the appointment…read morewould be and the stylist told the receptionist to charge me more both times. Pretty irritating. The first appears twenty extra the second appointment was thirty five extra. Didn't get a detailed receipt so not sure what that was about. Like I said great results but with tip almost $400 that's exorbitant, come on.

I've been going to Kelly at Ambient Glow for several years. I like this place for several reasons:…read more * Kelly is always on time * She is pleasant and professional * The venue is always bright and clean * Kelly always provides me with an early morning appointment * And she does a great job Ambient Glow/Kelly checks off all the boxes.

If you are looking or thinking about finding a new colorist/hairdresser I strongly recommend…read morereaching out to Ana Marie, she is literally the only person I trust with my hair. I don't think my hair has ever been this healthy, long and beautiful.

I had a wax with Barbara. She made me feel very comfortable. It's a beautiful place. Very clean and…read morecozy.

I have been going to Scarlet Spa for years and love how much the business has grown! Jen has…read morecultivated a safe and calm environment, along with her team, and I always leave relaxed and happy. Everyone is knowledgable and friendly, and always willing to help when I have a question about my skin. I'm always eager to return!

I always call the day of early as requested on different days…read more It's very hard to schedule these people in... just because of them wanting first thing in AM to make appointments... My husband is legally Blind and I have to do all the driving! Our schedule between me being in Hospitals all the time then Rehab over to Whittier and All of our Dr. And Hospital appts. All out of town and into Boston has really put us over the edge! If it were not for our Fantastic Friend Richard HAZEN, helping with Groceries + reading my Grocery lists, and not only driving him, but going up and down every aisle with him, helping him find and pick out and read "Ingredients, Nutrition, Calories, Carbs, Sugars, etc; that are so important to both our dietary requirements!!! I have never seen or met a more patient Man, other than my own Father!!! We are blessed to have him as a long time friend way before we needed him!!! I miss my ANGEL, NANCY !!! No wonder she was always smiling! I have no right to question GOD, why Nancy??! Can never really take you as a walk in even though they say walk-ins welcome even if you call in the middle of the day or in the morning they're booked solid. I don't believe they should say that they can except walkins if they can't.

I went in today without an appointment and lucked out that Heidi was free. I am coming out of a…read morerough few months and I can't tell you what her friendliness meant. I didn't want anything drastic, I just need my ends and bangs trimmed but I had been putting it off. She put me at ease and kept me there thru the whole thing. Sometimes you never know just how much you can help someones day.

Update: Isabelle Francis Salon is still around, but moved to the Salon Suites further down Route…read more9. Cheryl Ann is still a master of her craft. Moving to Salon Suites has allowed her the time and energy to spend on her clients. I've been a client for nearly 20 years and I'm delighted with my hair.

Love this salon, and all the employees…read more Cheryl, the owner, set out to put her personal touch on her own place, and she has created an environment that is warm and welcoming, professional and fun. I have had more people complement me on my hair because of her work with me. Thanks Cheryl! Her personal touches include offering drinks while you wait, and a hot scented towel on the back of your neck as the last step. Nice touch! This is the kind of place you like to hang out in. The staff all like each other, are always laughing and having a great time. My 20 year old son also gets a cut here by Abraham, who has a keen eye on detail that is perfect for young men.